The staff were all very polite, friendly and helpful, even at 11.45 pm when our key card didn't work, as someone came out to let us in the room! The setting is wonderful and the food was excellent, including the breakfast. Our room was spacious and warm, which was a bonus after coming home late from a very chilly air show. There was a spare plug in heater, ironing board, thick duvet, iron and fan in the cupboard if needed. We will definitely visit again if we are in the area.

My husband goes to bed earlier than I do, and although there was a dimmer switch connected to the main light, it didn't seem to dim the lights in the corner where the kettle was and there was no separate control for them, so the room was still quite bright. This is only minor, though, as we had no other issues.

This was a return visit to the Charlecote Pheasant, and a first for my dog, who was made welcome. The location of the Charlecote Pheasant is excellent, and the peace and tranquility it brings with it. Yes, it’s a little tired in places, but our room was very cosy and comfortable, with a lovely view of the garden.

However, I dined in the restaurant for dinner on two consecutive evenings with friends. The first evening the service was very good and food too, albeit a limited menu generally, and without the option of cheese and biscuits. On the second evening, the service was poor. One member of staff in particular verging on rude, and definitely in the wrong job. My friend ordered the risotto, only to be disappointed.

The hotel is an old converted farmhouse and barn so it's split into different buildings which was great, because we heard almost nothing of the large wedding party happening on the night we visited. The room was (mostly, see below) super-comfortable, the staff were nice and the cooked breakfast buffet was hot and tasty with plenty of fruit and cereal options also. The location is beautiful and surrounded by some of the most quintessentially English countryside imaginable.

The room we stayed in had a strange open-plan bathroom area, with a closed toilet - but there's only one light switch for both parts of the bathroom, so the only way to visit the lavatory in the night is to (a) take a torch or (b) illuminate the entire room and wake up your partner. The shower was weak and took abround 5 minutes to warm up and the standing floor fan had a bit of a DIY stand which was worryingly wobbly. Small downsides in an otherwise overwhelmingly positive experience!

Nice old building which we like very comfortable. Food was lovely well done to the chef and his team in the kitchen.

Walls abit thin as at night next door was talking very loudly we tried to ring reception many times which they said you could if needed to no answer in the end we had to shout really load shut up then they got the message but this shouldn’t of been the case. Staff in restaurant looked very missable not smiling and the young girl in the evening looked like she didn’t want to be their at all forgot our drinks afterwards waited ages had to go to bar the chap did apologise. Drinks very expensive. Large wine and a beer £16

The location is nice and rural and I also found the food nice in the restaurant, The staff was very helpful.

From what I had seen from the pictures when booking I was expecting a beautiful country hotel with a stunning room to match which I was looking forward to, However when I arrived I was shown to another building behind the hotel which was more like a travel lodge and I'd say it was rather dated and the room would benefit from some TLC in places, A lot of noise from children outside the door and a tapping noise from near the window all through the night both nights, However the room was clean and comfortable but I was a bit disappointed by this and it let the hotel down in my opinion.

Nice hotel next to a national trust site. Room was large, comfortable and spotlessly clean, and nicely decorated, quirky not your usual bog standard room. Comfy bed. Lots of parking. Bar and restaurant were nice, good food and good service. Dog friendly too with lovely meadow to exercise dogs on site.

Had a WhatsApp message, email and phone call to remind us to pay the bill before departure which felt excessive given it wasn't even close to check out time yet. Maybe take payment on check in if non-payment is an issue rather than this way round to pester all guests?

really enjoyed the breakfast lovely and hot but need a better selection of eggs not just scrambled eg fried or poached.

room description detail when booking did not not match what was on offer when arrived. Description on booking .com said room had garden view , when in room you had a garden view if you stood in the bath and looked out of the window. Also room description stated bath robes , none in room. Description stated coffee machine ,again not in room. room descriptions needed to update to assist future bookings

Very comfortable couple of nights' sleep. The staff were amazing throughout, with a special mention for Sharay, who single-handedly ran the show without fault during dinner service on Saturday night! Room was immaculate and clean, same can be said for the hotel itself, and food in the restaurant was delicious. We honestly couldn't have asked for more from the Charlecote Pheasant. We are getting married here in Oct 2025, and this stay definitely showed we made the right decision with choosing this venue for our big day. Thank you very much!

Car Park needs a little bit of TLC, and that's being picky!

The hotel room was nice, spacious with a 4-poster bed with a great view of the deer-park. There was ample parking and the overall location was nice with a good bar and restaurant.

The building was older and there was quite a bit of noise from adjacent rooms late into the evening/ overnight which meant that it was not always easy to get to sleep. I have stayed here before and did not have this problem. They did offer for me to move rooms and were helpful.

Convenient location, lovely friendly staff. Spacious and well maintained. A comfortable room with a good breakfast. Nice to have a separate sofa, so we didn’t have to sit on the bed.

We have stayed before, and again had a free upgrade. I was surprised that this time the superior room had only a standard size double bed. This wasn’t a problem, but we do like a bit more space. The particular room (19) had a constant low level hum, which I think came from the neighbouring boiler room. It wasn’t awful, but did slightly mar the peace and quiet. There was a special coffee machine, but no pods provided. I prefer not to use them anyway, because of the waste they create, but it seems odd to provide a machine and nothing to put in it. I’d suggest getting rid of the machines and providing more coffee sachets and milk, as the amount given was a little sparse!