The 4-poster suite we stayed in was absolutely GORGEOUS - such a comfortable bed, beautiful view of the gardens, huge bathroom - really charming look and feel - very opulant and felt like a real treat! The breakfast was super good! Continually being topped up / refreshed and great variety of both hot and cold food and pastries. Sarah on reception, was lovely! Super helpful after there was some minor booking confusion.

There were some small attention to detail issues and the bar often felt a little understaffed so there can be a bit of a wait for service. But, the staff are all lovely. The quality of food in the restaurant could be higher, especially for the price. Though the setting of the restaurant / bar was lovely.

Beautiful grounds. Hotel is an impressive building. Spa was nice. Breakfast good. Staff were lovely. Mohammed at reception very professional and cheerful. Been there for 4 months and doing a great job. Roger at the bar was very friendly. We enjoyed our stay.

We booked 2 rooms The bathrooms were outdated. Our radiator in bathroom was loose and dusty at the back. 1 room kept locking us out with the card. 4 times we had to get a new cars from reception. A tad annoying Spa was nice but the drinking water was like 2 plastic box and kept running out of water. Need a few lounges to make it more relaxing. Breakfast need to get it in there before 9am. After that busy and run out of croissants and choc au pains. 1 toaster so you do have to queue. Minor points but would make a difference if rectified.

The whole property was really beautiful and had that genuine English atmosphere, which we absolutely loved. The buildings and the landscape were pleasant to the eye. We enjoyed a long walks with our dog, which we were happy that he could accompany us in our family leisure weekend. The suite we stayed in was very comfortable, because our teenage daughter had her own bedroom.

We had two nights half board package and the first evening, our dinner was served by Stephan , which was really professional with his outstanding approach. Everything was fantastic. Unfortunately the second dinner was just the opposite. The person who was in charge of the dinner serving was very blunt and short tempered and as a result he had decided to ignore us the whole evening, so we had to cut dinner short, skipping the dessert, because we couldn’t take his behaviour any longer. We really would like to come back again, so we hope that the next visit will be even more pleasant.

The place gives you a pleasant feeling as if visiting place from a bygone era. It is almost a Grand Budapest Hotel type place. Perhaps a little dated in places (those carpets in the rooms are perhaps not what they used to be like). The staff are all super friendly and the breakfast was excellent with a good selection of cooked breakfast items available. Good tea selection. If you get the chance, do have a walk around the grounds. There were deer freely walking around at times and it felt really idyllic especially around the lake.

The hotel reception always seemed understaffed and busy. Once you got seen to, the service was great. The breakfast coffee could have been better (and a small touch of serving it in a basic cafetière would have made it feel more special. Instead it was served out of industrial vats which seemed like they got brewed hours earlier). Some of the furnishings were a little tired.

Beautiful building and grounds. Just a few minutes drive from town centre Spa facilities was lovely to use Restaurant staff were lovely especially the restaurant Manager Stefan who was very attentive

Advised hotel on booking it was my husbands special birthdays so acknowlegement of this would have been nice. Small gesture in the room. Card/ bottle of wine As the hotel was a quiet Monday night the restaurant menu was limited which we wasn’t t advised about until we sat down at the table. I did book half board but phoned the hotel prior to booking this to check we could order (for an extra cost) off the Al a carte menu which I was told we could.

The hotel has lots of space and although it was busy, there was no feeling of overcrowding

We were advised prior to staying that the restaurant was closed & we had the option of including dinner - when we arrived the restaurant was open which was a little frustrating The pool wasn't as warm as it has been on previous stays - important when you have little ones The breakfast could benefit from a fresh fruit option and more choice of yoghurt

Lovely faded grandure of a grand house on a budget. I love that the house has seen better days so it’s more like staying at a friends country house which makes it very relaxing as it’s not stuffy. Stayed there many years ago when it was under different ownership and it was rather stuffy, prefer it now. We stayed in one of the largest rooms which was very comfortable and had the most beautiful views from the enormous windows. Amazing value and will definitely return.

Could have done with a standard lamp in the seating area of the room and there were a couple of bulbs out in the bathroom and one of the sinks was badly cracked, but these things did not detract from our stay.

Well maintained and welcoming period property. Gorgeous room, clean and spacious bathroom. Lovely grounds, fantastic breakfast and an even better espresso martini! Spa had a nice selection of rooms/treatments, and also clean and well looked after. Quick journey into Stratford-upon-Avon, which is a nice town to potter around and have dinner.

Showing some signs of age (cracked enamel in sink, scuffed/damp damaged wallpaper) and in all honesty a more luxurious toast/bread option with breakfast was expected, but we’re splitting hairs here- it was a really delightful stay.

Beautiful old building in lovely surroundings with no obvious modern block to detract from the architecture. The modern spa was tastefully done and was absolutely gorgeous. A beautiful pool with a fabulous outdoor jacuzzi, steam room and sauna. Our apartments were a lovely surprise. Two of my friends were in Oberon which was huge. They had a bedroom and bathroom each!

It was a long walk round the side of the spa to the entrance to the apartments. That whole area needed some attention. There were briars growing over the narrow path and the hedges needed cutting back. Leaves needed sweeping up at our end of the apartment courtyard.

Staff were lovely, very helpful and friendly. The room was very comfortable and clean.. The breakfast was amazing, and the excellent choice was very tasty and filling. Lovely surroundings and easy to get where you want to explore. The roadworks do create a bit of a detour, but nothing terrible. Spa lovely, didn't have any treatments but used the other facilities which were great and the staff were friendly enough.

The menu for evening meals was a little sparce and didn't create a very varied choice. But having said that the meal we did have,fish and chips was excellent. That did put us off eating there again, though.