The hotel is really lovely, the staff are exceptional, courteous and welcoming. We booked the suite with a sitting room with pullout bed and up a few stairs into a lovely huge bedroom. The pull out bed was very comfortable and the bed in the main bedroom was one of the most comfortable beds I have ever slept in. Linen high quality as all finishes. Will definitely stay again when we are in the area and so glad we found it. Free parking. Breakfast was perfect, continental and full english, cooked to perfection. We couldn't believe how large the suite was, plenty of room for 4 with room to spare. A real treat.

Not complaining as we were fine but there are very steep stairs up to the suite and this would be very difficult to access if you had mobility problems. The entrance to the car park is so lovely and it the original arch. It is very narrow and again, we were fine but if you had a large car you may want too park up the road.

Very friendly, attentive and welcoming staff, right from the second we arrived, who couldn't do enough for us. Hotel is lovely and room was amazing. It also had a great view of Highworth. The bed was so comfortable. The food was also amazing. Great place to celebrate a birthday and a wedding anniversary and will definitely be going back as soon as possible. We would definitely recommend the hotel to anyone.

Only a couple of little niggles, shower rail was broken and although the bed was extremely comfortable, the mattress does need replacing... As the hotel has only recently changed hands, I'm sure that this will very soon be updated.

All staff were excellent especially Chloe at breakfast . Cooked breakfast is to order and chef cooked everything to perfection. Room ( high society ) was spacious and decor was lovely . I really Cannot fault any aspect of our stay . ( If i had to pick up on something negative , Perhaps tidy up the car drive way leading to the carpark , this was shabby, tired and untidy and not in keeping with the rest of the property as everything was else was so nice !. )

spacious well appointed room and bathroom . warm welcome . Glad to have Iron and board in room also. Breakfast was lovely and substantial . This is a lovely old building with a very narrow entrance to car park , but it was still manageable . Check in and Check out were swift and pleasant.

We had asked for top up of Nescafé coffee and milk pods , on our way out to a wedding reception , which were probably forgotten, would have Loved an extra coffee !

We had a nice meal in the restaurant, Lamb was overcooked but ok, and there was no check-back. Friendly welcome.

The window was precarious in its frame. Breakfast was poorly presented and the team member did not listen to our order and therefore got it wrong. Motorcycle parking was not secure.

Friendly staff , easy check in , comfortable room plenty of space in the hotel Nice Breakfast , meal we had in the hotel was nice

Car Park entrance very narrow , scraped the wall causing Approx £200 worth of damage avoid if you have a large car , mine is an average width car Not happy , once in the parking area plenty of space Dining area in The orangery chandeliers could do with a clean to dust cobwebs

Checking in very smooth & efficient, very welcoming and friendly. Beautiful room, comfortable bed, lovely dinner in the bar & excellent breakfast, lovely vegan sausages, coffee, service was excellent, all the staff were helpful, pleasant & welcoming

Everything was great, no complaints

Lovely tradition decor, gorgeous quiet outdoor area, very friendly and helpful staff, comfortable beds. Very good value for money. Buildings that were full of character.

No glasses and water in the rooms (the cold tap ran warm), no toiletries other than wall-mounted soap dispenser.

The personnel was so nice and helpful! Beautiful old style and surrounded by the old tenement buildings. Convenient location to visit the Cotswolds or to stop by on a way from Dover to the north of UK. Also the breakfast was really nice.

Our room was much bigger than expected, it was perfect for a family of 4

It wasn’t brilliant that there was a wedding party that we weren’t made aware of during check in but luckily it didn’t disturb the kids too much