We were upgraded on arrival to a suite. Now in our 60s we've never stayed in one before. It was so luxurious. Staff all friendly and helpful. I include the gardener here as most hotels don't have such a beautiful garden and I met her pruning roses

Tiny portions of food at dinner with family were disappointing. My husband had a hypo during the night which is always unpleasant. He's diabetic and has to inject insulin before meals based on what he is expecting to eat. I was unable to get the shower warm enough for a comfortable one. Water took such a long time to warm up

staff were attentive and helpful .Room was large and had a huge and very comfortable bed. everything was spotlessly clean. Location was quiet and in beautiful surroundings but within a few minutes of an excellent Park and Ride facility which only took 10 minutes to get into the centre of YORK

No negative comments but we thought the food prices were quite expensive although the quality was very good. We had generous breakfasts and had light meals and snacks which were served in the lounge. 2 course dinner was about £60 which we didn't take

It’s an historic property with period features. Beautifully located - peaceful, yet within easy reach of York by bus (Route 11), cab or car (Castle Car Park offers an affordable flat rate evening charge after 6pm). Rooms are well appointed and comfortable. Staff are wonderful, without exception. Dinner was served with elan, beautifully prepared and delicious. Breakfasts were comprehensive, appetising and offered loads of choice. Easy parking. The whole place is immaculate. The grounds are a delight and expertly well maintained.

The dinner menu is wonderful, but priced at the top end and does not enable guests to choose lighter, simpler options. As a result, we only ate in the hotel on one of our three nights.

I recently stayed at one of the most beautiful properties during my solo trip to York, and I must say it was an unforgettable experience. From the moment I arrived, everything about the property exuded charm, comfort, and warmth. The **cleanliness** was absolutely impeccable. I'd give it a **12/10**. Every corner of the property was spotless, and the attention to detail was truly commendable. The **staff** were incredibly welcoming and attentive, ensuring my stay was seamless. They were always ready to assist with a smile, making me feel right at home. A solid **10/10** for their service! The **food** was another highlight of my stay. Each meal was a delightful culinary experience, filled with flavors that left me wanting more. Definitely a **10/10** here as well. As for the **property itself**, it was nothing short of stunning. The architecture, interiors, and overall ambiance were breathtaking, making it the most memorable place I've stayed at in the UK. It deserves more than a perfect score **12/10**! I absolutely loved my stay and would highly recommend this property to anyone visiting York. I can’t wait to return!

Nothing

After some less than great hotel experiences on our honeymoon we desperately needed our experience at Middlethorpe! From the very moment we walked through the front doors we were treated like royalty. We had informed the hotel in advance we were on our honeymoon and were delighted to be told we had been upgraded to a suite. We were shown to our room by a very polite and helpful porter who told us a little about the hotel and spa. Our suite was just heavenly! Spotlessly clean, with everything you could need. We ate in the restaurant our first night and had a wonderful experience, waited on by professional and accommodating staff, even with complimentary bubbly! We used the pool a couple of times and thoroughly enjoyed both it and the whirlpool. As with everything else the facilities were very very clean and well looked after. If we were rich we'd be back every year, just lovely!

Our only negatives were: The loud motorised gardening equipment being used opposite our room at about 9am, although not early we were on honeymoon and were looking forward to sleeping in, There weren't really sufficient tea or coffee supplies for 2 days, although more was brought to us very quickly when we requested it. The wifi was pretty patchy.

This location was brimming with history and elegance. It was very old world and the staff treated us like royalty. The staff carried our suitcases, gave us advice about buses and opened doors for us. There is a tiny butlers lift which saved going up all the stairs. The view was lovely and the room and bathroom was luxurious. Lovely touches like a pod coffee machine in the room, big fluffy towels, comfy bed, and a top sheet. The breakfast choice was amazing and it was lovely to have fresh fruit as well. The parlour room that all guests could use was filled with beautiful things and was very fancy.

Beautiful English historic country house, very tastefully curated and decorated. Very comfortable and beautiful open rooms to relax in. Staff were extremely helpful and attentive, excellent service. Great spa too with lovely pool and high quality treatments available.

Rooms a little cool in winter due to the age of the property, understandable. But lovely real fires downstairs

Location is very easy for visiting York. The food was excellent (we had breakfast, lunch, and dinner). Our room was in an external building up a steep flight of steps but large and very comfortable.

Pre dinner drinks and lunch were served in the drawing room, and while very grand, we found the lack of any background music made the room feel like being in a museum!

An amazing stay here. The staff are wonderful always on hand with a genuine warm smile and greeting to help your stay be special. The breakfast offer was delicious which sets you up for the day. Rooms are immaculate with an expresso coffee machine. A few hundred metres away from the hotel is York race course where you can walk around and then drop into York City Centre, around a 50 mins walk. A first class stay, unreservedly recommended and will be staying again.

We were upgraded to main building, lovely en-suit room with wonderful view to front aspect. Bed very comfortable, shower/bath good, complimentary toiletries lovely. Breakfast was hot and tasty and plentiful. Good parking available, were able to leave car and use taxis into city. Fabulous real fires lit around hotel - so cheerful. The hotel itself was beautiful with wonderful features and impressive rooms. Easy quick access to the city of York (we used taxi) but there is a bus stop just at the end of the road. Hotel staff called taxis for us each time. The grounds are beautiful to walk around. Definitely would like a return visit.

There wasn't anything we didn't like.