This hotel is excellent. Nice building, good location. Absolutely superb staff, especially the young lady who's family hail from Yorkshire, England. Sedona is a truly beautiful place and well worth a visit, would highly recommend.

The baffling room number system meant we spent a lot of time trying to find the rooms!

Great place to stay with a nice breakfast and restaurants near by.

At check in the front desk agent said first thing to me we are overbooked for your 2 bed queen room and I can offer you a king room upgrade at no extra charge. This caused confusion because it sounded like my room had been given away. So to avoid confusion for your guests in the future I suggest this kind of conversation start with your room with the 2 queens is ready but if you would like an upgrade at no charge to a king room I can offer that to you. Your choice. The mattress is a bit hard so pillowtop mattresses would help this property.

Loved the location and the staff was very nice. Pool was super clean. Very cozy breakfast area - always able to find a seat.

Around the pool, there could be better landscaping. Had a lot of potential to be really pretty out there. We had a very noisy neighbor the last night but a call to front desk solved that.

The location was excellent, lots of great restaurants within walking distance to choose from. The breakfast which was included was good and kept stocked. Spend 6 nights here and was pleasantly surprised at the wonderful staff they had. Difficult to pick out just one staff member, when each and everyone one was friendly, helpful and knowledgeable. We hiked around Sedona for the duration of our stay, and most of the trail heads were close by.

We arrived a bit early and check in was at 3pm. So we had to wait because there was no room available however, they did escalate the cleaning of a room, and pointed us to a place where we could have lunch close by (the food was great) and when we returned they had already checked us in and directed us to our room. We were so happy, since we had been traveling for over 24 hours.

Bob at the front desk was very helpfull. He let us know where the close by resturants were. Loved Golden Goose. Clean facilities. Free breakfast. Very Good. Had bottled water drinks and snacks.

Or shade in our room was broken and we could not put down. Bob came up and fixed it immediately. Bath tub was scrapped very bad. Looked bad but was clean. There was a bloody spot in the hallway.

The location was perfect not too busy. We walked a lot of places. We walked to the grocery store we walk to Goodwill we walked to restaurant we walk down to see the sunset.

we liked everything about the property.

It was good. Some staff were amazing. Breakfast lady was great, one older female front staff very helpful. Younger man at front desk helpful too.

There was one nasty older front desk person who was rude. No breakfast accommodation for early checkouts.

The breakfast was okay one of the days they only served hard boiled eggs and sausage but overall was okay, better then no food at all :)

The elevator was not working, and I think the prices were a little high. Also no BIBLES in their rooms anymore which was sad also the air conditioner did not get as cold as we like it to be in the room , other then those few things it was pretty good!

I liked how close it was to the Sedona strip. It was a clean, the front desk young man was very nice. He even had my room changed to the bottom floor because the elevator was broken. I really Enjoyed my stay here.

Nothing

Location was perfect. Close to Whole Foods-and Bashed. And trails and everywhere. Staff extremely friendly and helpful. Quiet.

The bed was very comfortable!!! However it squeaked every time you moved or rolled over. Other than that great sleep