InterContinental The Clement Monterey, an IHG Hotel

Nicely appointed Nice ocean - side setting Ample amenities - workout, pool (although MODEST) I was traveling with 2 girlfriends - we attempted to book spa treatments in advance - the spa was booked, eventually the spa receptionist offered a neighboring spa, a sister spa I believe - for which we were MOST appreciative!

That Booking referred to the room I booked as Ocean “view” which I paid for - and I had to CRANK my neck SIDEWAYS, standing at the window to get a glimpse of the water - DISAPPOINTING & a bit misleading!!! If you are going/interested in the Aquarium - it is a PERFECT location otherwise the area/Monterey felt a bit like Myrtle Beach - NOT the classiest of locations… LOTS of souvenir shops, lower end restaurants, lots of smilies with young children…

The arrival experience was great, everyone super friendly and helpful, very smooth experience. The location is unbeatable. It was also good, that everything was back to pre-pandemic levels, especially housekeeping.

To charge $75.00 PER DAY for our dog to stay with us. This could be a dealbreaker next time. We have stayed with him there many times, he is well behaved, does not make a mess, does jump onto the bed or anything. I understand that they might want to charge a one time fee and I am willing to pay $150, max for a stay, but definitely not $75.00 per day.

After 1 TERRIBLE night at the SFO Marriott (No valet parking, no host at restaurant, no ice machine on OUR floor), the Intercontinental Clement at Monterey was INCREDIBLE!! Easy to valet park!! Matthew on the front desk was so HELPFUL getting us in our room even though we were a few hours early!! AND he answered our questions that whole day!! The VIEW!! Seagulls sitting on our posts on our balcony!! EVEN WHEN I SAT OUTSIDE TO READ!! And I got a GREAT video of an Otter swimming by!!! Saw her with 2 pups a few days earlier but I couldn't get my camera focused!! AND Justa, our room cleaner did a GREAT job every day and she was so pleasant!! And there were REAL Orchids in our bathroom and they were replaced in each room!! WHO DOES THAT?!! You folks go WAY BEYOND!! And the 'C' was SO GOOD for our 3 breakfasts and 2 dinners!!! You folks REALLY made our vacation!! And don't forget how ALL the shops and Aquarium are right outside!! Such an easy walk to everywhere!!!

We watch a lot of TV and the selections were limited. AND the TV Guide was an hour behind!! And Channel 47 wasn't playing the shows on the guide but it WAS in Spanish!!! Unfortunately, we go to a TON of movies so the movie selections were ones we'd all ready seen!! Not your fault!!

Very poor food quality. Get a cafe cook and expand the menu with more comfort food.

Location was perfect if you want to stay in Monterey, just down the road from the Aquarium and near many eateries and shops. Cute fireplace in room, and large room. Valet and front desk service was great, helpful and friendly.

For a 5-star hotel, no kettle or coffee-maker, wine opener, wine glasses, slippers.

I loved the cleanliness of the hotel. I've stayed around Monterey area before but the Intercontinental was exceptionally clean. There was personnel maintaining the walk area clean as well as the elevators. The rooms smelled really clean and was just clean overall. This is a big plus if you are like us, feel so comfortable to know we are sleeping in a clean room and not have to worry about the little one touching dirty surfaces. Loved the parking as well, super close to the hotel.

The view was so great! We had a room with a Juliet balcony and it made the trip. Loved opening the sliding door and smelling the ocean. The courtyard was nice too. It's not a private courtyard but it's generally not very busy. We had breakfast there every morning and no one else would be there during the weekdays. The breakfast at C Restaurant is so good too!

At the time of visit (July 2021) there was no valet and the parking structure is a block or so away. It was okay for us to walk over to get the car, but just keep this in mind.

The room that we got came with a patio, which was a great additional space for our little one to play in. The room itself was large enough for all of us, and it was pretty quiet. You can't beat the location either as it was right next to the aquarium so we can easily come back to the hotel to rest and then go back.

The pool was a little cold unfortunately so we didn't use it as much as we would have liked.

We were in the older section this time and although more walking to get to the room, still a nice spacious room and the same high quality as the newer part of the hotel. The staff at this hotel is one of the friendliest and most helpful I have ever encountered. The location is not to be beat, centrally located and within walking distance to the aquarium and cannery row shops and restaurants. The patio area with fire pits is the perfect spot to watch the sun set over the water. The hotel is immaculate and the staff is above par.

I didn't care for the older part of the hotel only because it was too much walking for me. Three elevators to get to the room. That is just me, I am sure most people wouldn't mind. Otherwise it is my favorite hotel.

The hotel was nice and clean. Breakfast was excellent. Staff was very friendly. I had a pleasant experience. The whole place was very relaxing

Definitely is overpriced. Didn't offer any commentary drinks or snacks. For what you pay I would have expected more .Even though location is great and inside is very clean I still think is overpriced. You are paying for everything.