There was a problem with the bathroom sink stopped up, but I called and reported it. We were offered another room immediately. We accepted another room and all was well. Customer service was great and responsive. The breakfast was very good, fresh, and hot. Customer service in the breakfast area was great. The staff was friendly and attentive. The valet parking was a plus. The two young gentlemen was very nice and helpful. It was relatively quiet and I was able to get a good night sleep.

There was a roach crawling on the night stand. It was moving slow so I was able to kill it. The elevators are quite small, but that was okay.

The hotel is located in the very heart of Atlanta, close to the Peachtree Center metro station, which will bring you to the airport and any part of the city, and the most popular attractions are in the walking distance. There is a valet service that has to be reserved in advance. Being located in the center, the hotel ensures quiet and comfortable stay. We would like to give a special mention to the nicest people in the front desk and in the restaurant. Ms Anija and a polite gentleman were very helpful to every request, and they are truly a treasure of the hotel, just like nice ladies in the restaurant. Breakfasts were delicious. The rooms are quiet, clean and comfortable, and well maintained. We highly recommend this hotel for work or vacation! Keep up your excellence!

We still haven’t received a financial invoice with payment details per each night and a total stay for each guest in 226 and 230 rooms. It is of pivotal importance for us as we have to prove our stay and payment to the financing organization. The booking.com customer service said that this statement will be provided by the hotel, and we do hope to get it.

The hotel was clean, staff friendly enough, and check-in was super easy. Check out was great. Breakfast was simple and easy. My kids liked it..we o ly stayed less then 24hrs. So it's a great place to stay for a brief moment.

The parking, there is no parking.. no private lot, so you have to public park or in a garage nearby..if I'd would have known that before booking, I would have paid a little more for another hotel to have on-site parking..the price of parking is kinda nutty. I paid 75$ for less than 12 hours' worth. The hotel walls are super thin, which is fine if you don't have noisy neighbors. Unfortunately, our room next to us was up all night, loud music, screaming, and just all around obnoxious.. but that has nothing to do with the hotel. Just the people who were there. Overall, it is a great place to stay for a very short time frame.

Breakfast was great. Location was great. Room was adequate.

I had requested two rooms, each with two beds. When I arrived, I was given two rooms, each with one king bed. I had also requested that the rooms be located close together, and they were located on two different floors. I was told that it was due to Booking.com not communicating with the hotel. The front desk was able to change one of the rooms to a room with two beds on the same floor as the king room. We were able to "make do" because one family member was not able to make thje trip.

The staff was excellent. Very professional, friendly and helpful. Rooms were comfortable and clean.

The staff was amazing. Never have I encountered such wonderful service at a hotel. The room was extremely clean and the valet people were top notch friendly. The 3 people we encountered at the desk during our 3 day stay were exceptional. This by far has been the best hotel experience I've ever had. It was within a very reasonable walking distance from Atlanta's Mart and some restaurants.

The lobby was very warm, but that was only brief moments I had to deal with that. My 2 keys also had issues working, but the staff was great fixing that problem.

The location was within walking distance to the convention center. The breakfast was a good. way to start the morning. Overall, the room was quiet.

The amenities were limited. I would have liked to have a desk and chair in my room to do some computer work. It would also have been nice if they provided you with a bottle of water per day.

Very clean place to stay for family. Very clean washroom . Towels , linens, bed sheets very clean. The staffs are very sweet and co-operating always. Staffs are very helpful. Breakfast was good though same thing almost everyday. The Hotel is located at a prime area in downtown. The Sentinel Olympic park , World of Coca-Cola, Aquarium were all few minutes walking distance from the Hotel. Overall experience was very good and more than expectations.

Nothing to write bad

The first room we were given was extremely small: no dresser, no table/chair, tiny closet. We did ask for a larger room and we were accommodated. Breakfast was well stocked. Very close to Market.

The rooms need work even though they have been updated. No hooks in bathroom, bathroom mirror really bad, faucet very loose.

Hotel staff were very friendly. Room was clean. Beds were comfortable. Location was excellent for the event I was in Atlanta for.

Valet parking was AWFUL! It cost $40 to park overnight. On Sunday the lobby of the hotel was packed with guests waiting for their vehicles! It took over an hour for me to get my car! There were only two valet workers for an entire hotel full of guests. There were a lot of unhappy guests waiting & venting!!!