The location was perfect , and the pool area was beautiful. Clean , nice rooms . Beautiful views of the water .

The tiki bar at the pool closed at 6pm ..after spending the daytime out hiking, and exploring it’s nice to have a drink in the hot tub or watch the sunset but the bar closed too early. It was expensive, but all hotels in the area are.

we stayed in the building near the pool with a partial ocean view. The room was quiet and comfortable and appropriate for 3 people. I traveled with my elderly parents and the hotel helped us out with an accessible room and provided a chair for the shower. we had a mix up with our reservation and the room with 2 double beds was unavailable. The front desk managed the situation and sorted everything helped immediately. All staff were really friendly, especially Ben (hope the name is right) from Jamaica. We loved sitting on the porch outside for a wonderful breakfast- just lovely! We appreciated the free Starbuck's coffee station. The pool area is beautifully landscaped and we saw staff care for the flowers. The view from there was breathtaking especially at sunrise and sunset and we saw an American Bald Eagle perched on the tree by the pool also enjoying the view! The shuttle in to town and to Acadia works beautifully, so you can leave your car and enjoy all that Bar Harbor has to offer

Resort is somewhat old, but it is well maintained. The room doors are really heavy and were hard for my elderly parents to open.

Our original plans didn’t work out and we were left without a place to stay. I got online and booked your accommodations. The first fellow was absolutely no help to us! He was rude. Tate offered to help me and in no time at all he had accommodated us with the help of the manager named Chris! Chris walked to the condo and showed us in and around. You guys rock!! You two saved a vacation that was to be enjoyed and almost didn’t happen. Will definitely look up Holiday Inn Regency for other vacations 😉

Didn’t have heat. Couldn’t get the mini split in living room to come on.

Our breakfast was free. Was expecting a small buffet. However we had a breakfast menu with several choices to choose from; egg choices, omelettes, pancakes etc. Awesome. The grounds were nothing short of amazing. Beautiful even in rain and fog. Walked the wharf also

Beds were a little uncomfortable. Wait staff was exceptional even though they were obviously short staffed. We were concerned and asked them about their experiences. All were very professional but it was what they didn’t say and look on their faces that said it all. Very concerning to us!

The property was beautiful and immaculately kept up. Situated perfectly on thr bus route so we never had to pay for trabsportation into Bar Harbor and could leave the car at the hotel. Poolsidr bar service was spot on. Great pool and jacuzzi. Many more expensive places on the island with the same views and less immunities for so much more money. If you are okay with not drawing in town, then consider this your place. Such an amazing place!

Enjoyed lunch at the tiki bar, but the special cocktails were lacking any alcohol. The breakfast was overcooked, the cheese was bad and majorly over-priced. Apparently, bus times and other property immenity times had changed, so the sheet given to us at check-in on was all wrong. Minor issues.

Great location and wonderful view from the room. The Italian restaurant on-site was wonderful. Liked the long hours of hot tub and pool which was perfect to relax after hiking in Acadia National Park. The property is well maintained and had lots of open space. The staff was warm and friendly. There is a bus pick-up point inside the hotel in case you do not want to drive to Downtown. Overall had a great stay!!

No buffet breakfast. The breakfast was a-la-carte and had limited as well as unhealthy options especially for people who do not eggs. The reception staff is in a hurry and do not listen carefully to guests questions. While I was enquiring on alternative breakfast options, they issued refund for breakfast to my room. Also, during check-out I was deciding mode of payment and reception charged my credit card.

I was blown away by the setting and the grounds of this hotel. Great location and overlooking the water. It was quiet, and if you wanted to go to town, there was a shuttle that ran every 30 minutes or so that would drop you off (and pick you up) so that driving a car was not necessary. Unfortunately, I was only there for one night. Too bad. Next time I will stay for a few nights.

Location was nice, easily accessible to Downtown Bar Harbor and to Acadia National Park via the shuttle service. The staff at the hotel were willing to answer all of our questions on recommendations of where to eat, what to do, and jumped right to help us at one point when our fridge didn’t seem to get cold. They showed exceptional customer service and we would be thrilled to stay there again if we come back!

The Hotel is in a good location, clean, functional and comfortable. Staff were friendly and helpful. Views were excellent. Daily breakfast was cooked to order and above average. Updated restaurant with excellent views of the harbor.

It's an older property in design but well maintained. The primary negative on this property is the physical age and design. That said, we had a very pleasant visit. It was perfect for our plans of hiking every day (easy access to Acadia) and going to the village of Bar Harbor at night. I did not like the frequent cruise ships (2 a day) docking in the middle of our Bay View.

The location , grounds and hotel itself was terrific. It’s quite beautiful. .The view was spectacular . We enjoyed the pool , hot tub and the food at the restaurants.

Upon checking in we were never told the details of the package we purchased which ended up being a problem. We were totally dismayed with the two beds in our room. They were oddly small “ doubles” not queens. The room was just okay , nothing special at Eden house. The staff got our breakfast order wrong every morning and the wait for our food was ridiculous .