Comfort Inn Woburn - Boston

The hotel was clean. The front desk greeted us and they were very nice and friendly. I felt safe there. The location was good for places to eat & convenient to my work assignment. The rate was within my company budget which is often difficult to accomplish in the Boston area. My room was comfortable (especially my bed which was a pleasant surprise!) with a decent size refrigerator and a microwave! I didn’t hear road noise or others in their rooms. My room was clean & no signs of bedbugs which can happen while traveling. I already booked my next stay!

My one & only request would be to have the bed mattresses covered with a bed bug zipper protector :-)

We stayed here 2 nights to have the option of visiting Salem and Boston each day. It was a perfect location... about half an hour from Salem and half an hour from Boston's Freedom Trail. We even visited Harvard in Cambridge and it took less than half an hour to get back to the hotel. The rooms were very clean and spacious. Breakfast was also good... waffles, sausage and eggs, in addition to hot and cold cereal and breads / pastries. I would definitely stay here again.

I must mention the friendliness & supportiveness of the staff there, especially the lady at the reception. She guided us regarding local attractions, patiently answered all our queries and also became good friend of my 18 month old daughter. Everything else at the hotel is good but not perfect. I will always have pleasant memories about my stay because of the great experience I had at the hotel mainly because of customer centricity of the staff.

They can improve breakfast a bit. They already serve scrambled eggs but if boiled eggs / omelettes can be added to the menu that will be great

Great location -right off the highway. Large room. Very clean. Comfortable bed with lots of pillows. Great water pressure in shower.

I was surprised that there was no housekeeping service. Possibly because I was only booked for 2 nights? The bed did not get made, dirty towels weren’t changed, trash was not emptied.

Beds were clean and comfortable. The extra pillows were appreciated. Bathroom was clean and well stocked with clean linens.

Carpet was stained and sticky in a few areas. Strong odors in the halls and elevator. Freezer in the mini fridge had several inches of ice/frost. Coffee was undrinkable. Breakfast: bagels and bread were not fresh

I liked the breakfast very much...simple but good. If you like omelette and bacon then you'll love it. The room was super comfortable too. There's a bus stop a few minutes away from the hotel but the ride is quite expensive. If you want something cheaper you gotta walk for a bit or call an Uber.

The location was good, staff were very friendly. Good breakfast as well. The room was spacious with enough chairs and wardrobe. Easy access to Boston, both driving and public transport.

The bed was not very comfortable, could be better

Liked that it was quiet and clean.

When we arrived at 4:30pm there was no one at the desk to check us in and we waited 5 minutes for someone to come. There should be a bell or something to alert the staff that people are at the front desk. Later that night we noticed that we had NO TOWELS at all. I called the front dest to notify them of this, and they told me to come down to the front desk to pick the towels up. I've never had a Hotel ask me to do that. Towels should have been brought up immediately!

It was exactly what we wanted in a one-night layover. The breakfast the next morning was more than adequate to get us on our way. Checkout was fast and parking was easy. No negatives, other than when we stayed there was a lot of road work going on nearby - but that's Boston!

Very good, no bad surprises. Very comfortable bed ! Breakfast was also good.

Just some little details : our fridge was making noise so we disconnect it and water pressure was a little low.