The staff was very friendly especially the front desk. The hotel was super clean and my son had a blast in the pool. The location was good and easy to access the hotel. It wasn’t far from a lot of the places we visited. I would definitely stay again.

My only complaint was about the parking. I had to pay for it which I wasn’t aware of. It wasn’t expensive, $10 but my actual complaint was that I had to share the parking lot with two other buildings which one was an event place of some sort. It was a non issue during the day, but Saturday night in the pouring rain was a different story.

Staff was super friendly and professional! Location was good for us. We like to spend time at the Old Market sometimes, so we were close to that. A couple of good bar food places within two minutes of the hotel. The lobby/rooms/hallways were really clean. Carpet seemed pretty new...not sure how long the hotel has been there. Bed was comfortable. The thermostat is on the wall rather than on the cooling unit itself.

Hot tub was out of order. Our Booking.com reservation said our rooms would be 1 king bed and 1 sofa bed...none of our rooms had the sofa bed. Management offered us a roll-away, and recommended calling the hotel directly whenever booking through a third party (Booking.com, etc.) to confirm one is getting what is booked...good idea I'll use in the future.

Fairfield has been the best hotel I have stayed at in Omaha all year. I am down in Omaha every other month and stayed at many downtown hotels. Fairfield has been the best hotel with the nicest staff! Omar at the front desk was wonderful at check-in! He was so welcoming, helpful, and accommodating. The bed was the softest most comfortable bed! I will stay here again!!

The rooms were small, but were still very nice.

Front desk person very helpful, willing to text me if/when a room opened up early to check in. Complementary breakfast in the morning is very Nice feature

The gym is very sparse, three treadmills. A few free weights, but no bench even to sit on. No water dispenser in the gym.

Hotel was very nice. Front desk lady was new and I really liked her, she seemed to love her job and it does. Very clean.

Having to pay to park. That annoyed me, had trouble even finding a parking place. If I am going to have to pay extra to park it should be covered and monitored. Three need was pretty hard.

close to the airport, great breakfast, clean room

we checked in late and only stayed one night but found it was a little confusing to navigate inside. we got turned around when trying to find the lobby from our room. additional signage would have been very helpful.

it was located close to a lot of the things we wanted to do so that made it super nice.

I didn’t like the fact that after paying so much for a room you still feel the need to pay extra for parking. it was not mentioned on the site I used for booking so it was a last minute surprise.

Was super clean we even were upgraded to a bigger room free of charge and their breakfast had tons of options as well. The location is downtown and near some neat places! Definitely will stay again!

There was nothing we didn't like.

Everything was clean, and updated.

Could hear our neighbor’s child screaming, and crying. The walls were too thin.

Everything was clean and staff were exceptional. Snack/drink area was neat

The shower curtain was really short and the floor got soaked