Overall the cleanliness and the staff were superb. I asked the front desk for a local option for food and they were super helpful in making sure that we got what we wanted. The room was clean, fresh and the lighting was great.

The only thing that I wasn't exactly happy about is the breakfast. They have a make your own pancake machine and a few cereals and breads and things but it would have been nice if they could have offered a little more variety.

The hotel was perfectly situated for everything we wanted to do in the area (breweries and wineries)! Staff were friendly and attentive. Overall it was a great time. I would definitely stay again at this facility!

I would have liked the floor in the room to be a little cleaner. I think the carpet needed some attention, but other than that everything was great!!

+ Very friendly and helpful staff + Convenient location for discovering the Finger Lakes region + Clean room with a comfortable bed + Breakfast had a gluten-free option

- Our room was pretty small, even for European standards - weekend room rate way too high... - Since the room was located just opposite to the elevators, we heard all the other guests who got out on our floor (some of them were very noisy at night, having nonsensical discussions on the corridor).

Comfortable and modern rooms. Quiet, set back from main road. Location fine - not in the centre, but most restaurants and bars are not in the centre anyway. Decent ‘Kindred Fare’ restaurant next door, but recommend booking

No complaints. Breakfast a bit basic, but honestly fine

Staff was so friendly. Location was good. Breakfast was great. The coffee was outrageously hot- little cup sleeves would help but this is being picky.

There was a shirt left in the wardrobe from the previous guest. That makes me question the cleanliness. The shampoo was terrible.

We could have our dog with us. There was a decent area to walk the dog.

Our room was closet-sized , no coffee maker or microwave. Walls were thin, heard lots of noise, especially outside our room at 4:30 am. Front desk folks were totally inept, erroneously charged my credit card multiple times, then argued with me at check out when I requested a paper receipt. Breakfast was pathetic.

The staff were amazing and provided great recommendations for food and information in the local area as well as being very attentive. Also there is 24/7 hot chocolate (and other beverages) which was a lovely touch. Room was clean and cleaning services were offered on a daily basis if required.

Not much - location could be slightly better but ideal for exploring finger lakes by car

The breakfast was great, there were waffles/bagels/english muffins/boiled eggs/fruit and the coffee was good! we would return just for that reason. The staff was very friendly and helpful.

The bed was OK, comfortable but I've had better.

The staff is awesome. They great me by name and are always welcoming and very friendly. The room was great. It cost a little more, but it was worth it.

I enjoy staying at this location. I am relocating to this area so it's good to find a good place to stay.

The room was an average size with comfortable beds. White sheets and covers, clean. Ample breakfast choices all prepackaged due to covid. Breakfast area kept very clean. The front desk was very helpful.

We were there for 4 nights and the room was only cleaned once. I understand with the Covid they only clean every other day but I think at least bathrooms should be replenished each day. The front desk was very helpful in getting us clean towels each night. The issue is the room prices didn't go down but you receive far less housekeeping service. Also, microwaves in the room would be nice.