The location is awesome, being right next to the mall, and tons of food/shopping options all around the area. The breakfast was wonderful, with a huge variety of foods to choose from. My favorite was the Ham and Cheese Western Frittata. The beds and pillows are incredibly soft and comfortable and the room is huge! Water runs super hot for the shower too, which is a huge thing for me! My children really loved the pool and the breakfast as well.

The only thing I think that could've been better was maybe some new weather stripping under the room door? There was a really cold draft coming through that was howling all night. Truly was fine though, we just turned the heat up! That's my only complaint, and not even truly a complaint!

The location was perfect, the room was clean and the staff were very friendly/professional/personable/helpful.

With how much we paid, I would have thought the breakfast options would have been better. They were the same everyday so we ended up wanting to eat elsewhere for breakfast by the end of our trip. Also the pool towels need upgrading. They are the size of hair towels. Also, the cost was way more expensive then most hotels in the area for nothing really that extra or special compared to the others.

the room was spacious and equipped with all things we need. love the body wash and shampoo, so gentle and kids friendly. the staff was very polite and patient. love that they have laundry machine on site

location sign should be more clear, we missed the entrance.

Nicole was fantastic. She ensured that our reservation was put in even though it didn't go through from the booking website. Nicole personally made sure that our reservation was taken care of. John from booking made sure she received the information in order to make our reservation. Thank you both. Once we arrived at the hotel the staff was so friendly and helpful. Jay is good with suggestions for anything about town. The hotel was neat, clean, quiet and very home like atmosphere. We really enjoyed our vacation. Our 8 year old daughter didn't want to leave.

Loved the rooms and location. Everyone was so friendly and helpful. We had an excellent experience!!

We requested our room to be cleaned twice but wasn't cleaned.

The breakfast was fantastic with a wide variety, and the location was perfect with tons to do all around. As well it was right next door to the mall for any shopping needs, with grocery stores, restaurants etc very close by!

I honestly don't think anything could've been better! My wife, children and I very much enjoyed our stay! Our favorite hotel yet!

the suite was huge. the beds are confortable and everything is clean and nicely thought of and decorated. the are hot beverages and snacks available in the lobby at all times. we loved the game boards to relax in the lobby at night.

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staff were excellent, extremely professional, helpful and pleasant. Room was clean, comfortable, kitchenette had everything we needed, apt size refrigerator was great.

Everything was very clean, the staff were very friendly, the pool was at an excellent temperature and I loved that the hotel is only 10 minutes from Lake George. We really enjoyed our stay, we will definitely be back next year.

We booked a suite with a king bed and a sofa bed, the bed was very comfortable but the sofa was very uncomfortable, my daughter woke up with a sore back and did not want to sleep on the sofa bed for the remaining nights.

it was very cost effective, the rooms were very comfortable and large. liked the full size fridge. the staff were very helpful at breakfast

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