Everything rooms was spacious with big windows . The breakfast was amazing and the complimentary happy hour passes was amazing . Plenty of restaurants and the arena is only 3 blocks up . Pick this place hotel trust me it’s 4 star could be 5 if the fix the gym

The guy who worked the bar with the crooked eye has a nasty attitude and he doesn’t blend in with this nice hotel . He truly needs to go even one of the ladies had to apologize to me for his nasty attitude. The gym had a lot of broken machines and really no equipment. Everything else was fine

Excellent Location - Breakfast was perfect! The valet service is top notch - they have a smooth process for drop off and they are fast to get the cars out for check out. Very professional valet staff -courteous and kind. The hotel is super clean and we will most definitely stay here again.

There was not enough front door staff - the one person was trying to handle it all- plus the Starbucks counter is no Bueno, the staff was having to help the front desk and make the drinks - and she did not have the supplies she needed to make the drink- literally no milk and used half and half instead. Still charged the full price and the drink was not even filled up. Really not her fault but it should have just been tossed and closed up. I paid and accepted it just to not make a big issue of it- she did not need the extra hassle. It was busy -busy in there. It really should be closed if you do not have what is needed to offer the service. No restaurant is open in the evening but the front desk does say there is one at check in- so they may need to retrain the process maybe.

Liked having a Full service breakfast every day, but it's not necessary for the workers to hand out survey cards with their names on them. Hotel over all was very clean.

Not necessary for the workers to hand out survey cards with their names on them while having breakfast. Only being able to pay with a Credit Card. Other people I know that stayed there, has extra charges - like parking, when they didn't drive - added to their bill. Cash is King.

An “omelette station”… a waffles station… it was MORE THAN I ever expected… EXCELLENT! From the valet parking… to the front desk… to housekeeping… to breakfast staff… and the bar staff… EVERY employee i interacted with was extremely professional… kind… and generous… Wonderful!

The check in time is EXTREMELY late in the day… 4pm… and the room rates are quite high… A customer should be allowed a “courtesy” of check in by 3pm…. 4pm check in is RIDICULOUS!

Breakfast was great! My room size was perfect. The bathroom was beautiful. They asked me what type of room I preferred and then gave me exactly what I wanted which was a corner room! They had a free cocktail hour which was 5pm to 6:30pm. Staff was friendly and helpful. Also perfect location to walk around but not right in the busy area so there is less noise.

Living room lighting was a little dim and the TVs didn’t have many channel options, and some of the channels just didn’t work.

We really enjoyed the modern feel of the hotel and the rooms. Venus greeted our dog with treats and cuddles, which was very sweet and heartwarming. The cleaning service was great too.

The breakfast line did not sustain the hotel guests well and we had to get the scrambles because we would be in line for an hour. Dodging and weaving through the food area with hot coffee trying not to jump into people was not great.

Breakfast food was good. Suite was excellent and staff was friendly and helpful. The dinner in the restaurant was good as well as the drinks. Good location.

The hotel had a large group in for a wedding. The band they hired for a party was so loud, the staff and I had to yell at each other to get me checked in. Got into the elevator to go down to dinner last night and I was with 6 guys from the wedding party stoned and smelled marijuana (strong skunky odor). Later in the night, I could smell it again in the living room area of the suite. Coming in the vents maybe? Lots of noisy guests disturbs quiet for other guests.

Very convenient to major sites downtown. Could walk to restaurants, stadium etc. Staff were great. Cleaning crew were exceptional . Nice jotel.

Breakfast was the worst out of the many ES we have stayed in. Only 1 toaster. Greasy bacon. Only 1 cook for omelets knowing hotel was booked. Need an easier way to enter the serving line. Social hour time could have been longer. Poor snacks. Peppers and dip. Valet too expensive! Very disorganized and poorly trained staff. We witnessed the crammed parking due to our room view. No organization whatsoever in getting cars in and out. We were concerned if we would get car in good condition. Cars were jammed and blocked .This needs immediate attention.

The staff in the hotel were very friendly. The room was very clean and the location was great.

The staff was wonderful after you get into the hotel. The Valet was not up to standard for a hotel like this and the charge of $38 per night. They had 2 guys that were wonderful and the other ladies were rude and not concerned about the people waiting on their vehicles. It was a nice gesture to have free breakfast but the line was so long to get breakfast. we tried Saturday and Sunday and both days were too much.

The facility was beautiful and met all expectations. The breakfast was outstanding for hotel food. We loved the employee making omelets! She was so pleasant and polite. The only downside to the stay were the employees trying to get Hilton members purchase more stays to get points, they seemed to at the bar and dining area every time and approached us each time.