convenient location and facilities and breakfast were great

The breakfast, location, and staff were excellent. I appreciated the amenities in the room and the thoughtful provision of soaps and even mouthwash. The bed was comfortable, the black-out curtains really worked (got excellent sleep), and the views were amazing.

I would have hoped for a bit of a cleaner place. Although the hotel is quite new, one sees dirt starting to creep in around the edges, like the dusty shelf in the bathroom and the dust on the furniture. There was also stains left behind in the refrigerator that let me know they are not cleaned or inspected between each visit. I also found a candybar (Payday) wrapper in the comforter and even a peanut! And there were wrappers left behind the chair too.

The hotel staff from breakfast to housekeeping were all exceptional, friendly, helpful. Hotel is on top of mountain and looks out over other mountain tops so pretty. Hotel is so clean. Free coffee and for me that is a biggy, it is fresh all the time morning, noon and night.

The pool not being operational is not a good thing, families with children need somehow to occupy their kids, Pool area is lovely with windows to see out to mountains and you can't even use the facilities a real disadvantage.

Breakfast was very good. Several choices of hot food and also cereals and sweet rolls. I would liked to have a choice of bacon along with the sausage. There was a good selections juice and milk products. The location was excellent because it was close of West Jefferson and driving distance to Boone and Blowing Rock.

the room was spacious, they had a hot breakfast, when I had a question they were easy to talk to

pool closed, but shld be reopening soon-basically the worst thing for ME was the mattress. i have a bad back and I ended up sleeping the last night propped up in computer chair

Best breakfast I've encountered in my latest travels. Fresh and great selection. I did find the excuse of not having something because of the pandemic a little tiresome.

Just a tad pricey ,but I guess that's what we get from our socialist leaders ha ha.

The breakfast was tasty and convenient each morning. Location to golf course and downtown was excellent. Our room was comfy and spacious.

I did sign up for two queen beds but received a king size bed. Not a problem but a preference.

Friendliest and most genuinely pleasant staff ever! Very willing to go the extra mile and ensure I was happy.

Staff was exceptional from the man who booked us in and recommended things to do and see, to the girl who oversaw the Breakfast buffet, continuusly filling the containers with offers to help. Hotel was located within a mile of several eating places and just a few miles(beautiful drive) to the blue ridge parkway...

Nothing

Very quiet at that time. I was there for bike event. And what I loved was shampoo,conditioner etc all were Dove!

Can’t find any negative.