When we got to the inn we couldn't believe how in the heart of everything in Newport it was, and the off-street parking was a definite bonus. We were greeted by the friendliest innkeeper who walked us through everything and even gave us a couple of sets of keys to check out different rooms and choose the one that suited us best. The rooms were clean and had everything we needed for our visit. Was the inn brand new, no, and it did show some signs of wear, but if you want an experience in town that is unique, convenient, with great people and character, this is the place. We stayed for 5 days, and even though it was off-season, had a wonderful time.

The only thing we reflected on about our room was having a vent in the restroom to vent the shower, and possibly some rugs on the hardwood floors. But may have only been our room. So I can't say that's an issue for everyone.

Excellent location. 5-10 min walk to the main area of Newport. Loved the room. It was the largest room in the building for our anniversary. Third floor. Room 305. Had a jacuzzi and air conditioning (apparently not all rooms have air conditioning per the host statement). I would be very unhappy if I had a room without air conditioning, because this stay was on the third floor and was a hot day. Breakfast was fine, it’s not a dedicated breakfast restaurant, so it’s what it is. It met all our needs.

Parking was confusing. The host was nice and helped me find a spot on the street after he moved a car out of the way. Not sure where I’d park if the host was unavailable to make a spot. After you get your car parked, it is less of a problem because you’ll be walking around anyway. But to me it was a little stressful when we got there being not sure what to do about parking. I suggest the parking situation is clarified when booking. Also, the host mentioned that we should feel special because our room had air conditioning. I would be very unhappy if we had a room without it during the summer (which I presume is when most people are visiting Newport).

The property was in a fantastic location. It was within very close walking distance to endless bars, shops and restaurants. I only had coffee there in the morning, and it was surprisingly good. they do serve a small breakfast, but we went out to breakfast instead. the man who worked there was very helpful, with a great personality. he made sure we had parking, and also gave us pointers on where to go enjoy ourselves. The woman who worked in the morning was also very sweet and kind. she let us keep our parking pass while we went out to breakfast, so we wouldn’t get a parking ticket. They let us check in early and gave us the option to check out late. I recommend this place to stay, and I would definitely stay again.

What a pleasant Inn right in the heart of all the action, but off the beaten path! Literally 1/2 block from Washington Square, and a short walk to Thames St. and all of the shopping and entertainment it offers! Yet this is on a quiet, historic little street. Next to the Newport Artillery Co. museum, (a NOT TO MISS attraction). The bed was comfortable, the bathroom walk-in shower was a joy, and the PILLOWS were perfect. Wonderful, accommodating staff as well.

Not a thing to complain about! The water pressure in the shower was a bit low, but I found out that a water main break caused the whole area to suffer from this. So no...there will be no whining from me! ;-)

Have been to the property numerous times and they are always great and they we very accommodating when we had to cancel with a future credit since I could not get a response from Booking.com. Breakfasts are good and the location is convenient to town (less than 5 min walk) and on a quiet street.

Booking.com - when I booked I did understand that it was non cancelable (with the proviso that they would get with the location to see if cancellation was ok). I put in the request online (since I could not find a number for Booking.com to speak to a person). I never heard anything back even after a second request. So will never use Booking again. Will can the lodging directly.

I stayed in 303. a nice corner view. The housekeeping was impeccable, super clean. I could control my room's air conditioning. It was quiet. The wifi was good, I did some work while I was there. I prefer a light breakfast rather than a big, cooked meal, which was offered. My breakfast was filling, coffee and cold water as I wished all day. The best thing about my stay was that Rick accommodated me with early check in and late check out. My car was in the shop and I had to wait for the repairs a couple of days. He was very friendly and gracious. I would definitely book this Inn again.

I can't think of anything I did not like about my stay.

Locstion was excellent. Parking on site. Easy access to all attractions. Rooms were clean. Bed comfortable. Staff offered first floor room due to spouse’s disability which worked out well.

The room needs some updating. Paint peeling on ceiling and walls patched in some places but not finished. Staff did not explain that clean linens, towels were available on request. We expected the room to be cleaned daily and linens changed

It is close to the bus terminal, ferry terminal and the courthouse steps. It was minutes from shopping and dining, had great a/c and the employees were not only local, but also very knowledgeable with the area and full of great suggestions on places to go and things to do.

It would have been nice to have a few more historical resources about the area. The book selection was fun and available.

This location at Cleveland House Inn was perfect. All shops restaurants & the exclusive Millionaire's Row were within walking distance. The Staff here were superb went above & beyond anyone's expectations! Rick the Owner even upgraded our room which was a real treat!! We're delighted that we chose Cleveland House for our stay in Newport, RI!

Owner and staff are helpful. It was safe and everything worked. Breakfast was right next door. Relative to other places it was not expensive.

Just a little sad around the edges. Not quite really clean. Could have used small things like a nicer shower curtain, a clock by the bed, nightlight in the bathroom. I wish they had explained that parking would be complicated. It was free, which was great, but challenging to navigate.