Comfort Inn & Suites Near Mt. Rushmore

Beautiful location in the Black Hills; proximity to downtown Hill City made walking easy; staff was professional and attentive; room and facilities were clean; pool area was nice and well maintained; breakfast offerings were varied and good.

The hot tub would develop a lot of foam that had a grey tinge to it, concentrated in the center of the tub. It was easy to avoid and didn’t stop us from enjoying the tub. Would be great if the hotel would address the source.

We liked the comfortable beds and AC. The hotel was pretty well seperated so there wasn't a ton of noise out in the hallways at night. Everything was clean and the place felt new and modern. Would suggest you to stay here. We'll be back probably!

I don't have much to say about that was bad about this place. The breakfast was very plain, typical continental American breakfast. It wouldn't take much to upgrade that for the cost of the stay. It was a bit busy at times.

The rooms were clean. The breakfast was good and at a good hour. The staff were also very nice and pleasant.

My only problem was the amount of bleach that was added to the pool. My daughters wanted to go swimming and we couldn’t stay for more than 30 min from how bad my eyes were burning from all the bleach in the water. They need to regulate that

Standard "free" breakfast. Room was large, clean and staff resupplied when necessary. Room was clean and comfortable.

One problem --which is a safety issue. The bathroom was clean and roomy. However, the tub/shower did not have safety grip bars INSIDE the tub. And the resin/plastic type tub DID NOT HAVE SLIP A PREVENTIVE BOTTOM. The smooth bottom was quite slippery ---an ancient waiting to happen.

Coffee had a good taste. Bed was comfortable. Towels felt softish. Staff was nice

No water pressure in shower. I think shower head limed over. Felt like I needed to run around in circles in the shower to get wet. Also the tub was slippery. Not great. Eggs were not good, sausage cold, no fresh fruit, not a lot of options. However the coffee had a good taste.

The location and overall cleanliness.

I would have liked a bit more security around charging snacks to the room. It seemed I could say any room number and there was no way to know I was telling the truth. And the hot tub seemed dirty, when we complained about unsafe behavior from some unsupervised kids, nothing was done. It prevented us from using the pool which we really wanted to do.

The cleanliness and location were great. Very friendly and helpful staff.

3 queen suites need an extra luggage rack instead of just one. Breakfast could use more variety. Bagels,oatmeal and something other than eggs and sausage every morning.

beds were comfortable, shower worked good

We tried 2 different times to let the hotel know that we were running late and wouldn't be there between 6 and 7 as originally planned. No one would answer the phone, we left messages but no one called us back. The bathroom door wouldn't stay open. The person who checked us in was polite enough but we couldn't hear him and he wouldn't speak up after we asked him to repeat what he said, he said what he wanted and didn't care if we heard him. Then he went back to talking to someone else on a phone.

Rooms were spacious and clean. Breakfast was excellent both days we stayed. There needs to be more seating in the eating area as we had to wait for a table or sit in the lounge to eat.

The hot tub had a large foam mode in the middle with the center of the mound with visible dirt and/or dead skin on top. We didn't not get in the hot tub because of that. Next we looked at the pool and it was blue, but very cloudy. I mentioned this to the front desk attendant and he said he would have it taken care of. The next day both hot tub and pool looked clean.

The room was very clean and a great size. The hotel is in a fantastic location, and the staff were all very friendly.

We got sent to the wrong room twice at check in and the first room was occupied and he wasn't very happy that our key worked in his door.....understandably so! The only other complaint was our last night, the room above us was EXTREMELY noisy until about 2:30 a.m. It was no fault of the hotel necessarily but made for a short night before my very long drive home. Overall, I'd absolutely stay here again and would recommend to others.