My husband and I really liked breakfast. We liked the many varieties available for breakfast. We appreciate the healthy fruit options as well as cold and hot beverages available 24 hours for free for your customers. We also liked the ability to have the option to purchase food at your front desk. We received great customer service from the time we arrived. The housekeeping staff was amazing. Upon departing We received nothing but great customer service. We have already recommended family and friends to your hotel location. We will be back that is for sure. Great customer service, clean and comfortable place to stay. We were pleased 100 percent. Keep up the good work!

I have no complaints.

Hotel was very clean and offered all the amenities one could hope for as a home away from home, including an awesome saline-based pool and exercise facilities. It was also conveniently located to all of the chain restaurants and a really cool breakfast joint. Everyone seemed nice and was fun to talk to. Very attentive and personable staff made my trip that much more rewarding. The warm welcome I received upon arrival by front-end Rebecca was both professional and courteous. She really did a great job in promptly handling my requests to extend my stay due to unforeseen circumstances related to my car. She is a great person with a great, fun personality to match! Alex (custodial/maintenance extraordinaire) is awesome and went above and beyond in helping me to rectify my car situation, even suggesting so much as to help to install new brakes for me after he clocked out from his shift.! This was definitely a godsend of which I’m very appreciative and saved me a good amount of money versus overpaying at an auto mechanic shop. Alex deserves a shout-out for his great customer engagement skills and parts recommendations and excellent car mechanical skills! The breakfast crew was also very kind and answered a special request for someone with a food allergy, which was awesome and unexpected, yet very much appreciated. This is truly the best hotel I have ever stayed at!

Nothing-it was great!

We loved everything about our stay! We were travelling with a baseball team and were originally booked at a motel (which we thought was a hotel at booking). The rooms were awful and we had to get out. I was fortunate to get 2 rooms at your hotel and I can't say enough good things! The staff, friendly and helpful, the rooms, clean and comfortable, the facilities, the pool, the workout room the laundry facilities (a must when travelling for baseball) all clean and a joy to use. The breakfast, soooo good, I would 100% stay here again. The other motel smelled so bad I thought all of Johnson City smelled that way! It took 2 days for my nose to get back to normal and we were able to explore Johnson City and we loved it!

Nothing! We loved it all!

Tons of restaurants and stores nearby. Property is well-kept and clean. Staff is amazing and front-end is exceptional! Lots of fun things to do with friends or family nearby including Bristol and Cherokee National Forest and Smokey Mountains area attractions. I liked the outdoor sitting area and pool. Also like that water was available in the lobby.

Nothing-everything was awesome!

Nice selection of breakfast foods. The room was spacious and clean. The hotel was located in a nice central location.

There was no selection of gluten-free breakfast options. The first room we were checked into smelled like someone spilled a bottle of perfume on the floor. The staff moved us without any problem.

It was clean, very welcoming, engaging, and a great, family friendly atmosphere. It was great! Bottles of water are complementary, there’s always fruit, tea, water and coffee available.

The only thing was that the fire alarm went off at 8:00am and we had to evacuate.

we made last minute reservations as we were traveling and decided this destination to stop for the night. it was a great stay, price was reasonable, it was clean, have a great breakfast, and the room was very comfortable with everything a person might need for overnight stay.

The location is 2 miles away from the interstate.

my family and I stayed here for 3 nights, it was so clean , quiet, and comfortable. the room was a very nice big size, water was hot, breakfast was great and they even have high chairs in the eating area which was awesome. i can’t say enough good things about this place, it was such a pleasant experience

We were here for work for one night. The manager working the front desk was amazing with his customer service. The customer service was great. The room was very clean, the bed was comfortable, the breakfast was good as well. The entire experience was great! It was very close to a big shopping center as well. If we ever go back to Johnson city this is where we will stay again!

I was impressed by how clean everything was and how everyone was so nice, Ashley was so sweet checking us in and out, it was the best place we have stayed at in our 18 years of coming to Johnson City. I would highly recommend staying there.

Nothing