Sleep Inn & Suites Johnson City

I really like a lot about this property. We stay here a lot on our trips through to visit family. The rooms are normally comfortable, clean, and roomy.

The showers are normally clean with great pressure and hot water, but their doors are VERY poorly designed and leave water on the floor. We can deal with that alright, but the showers in this particular room had long hair all over the shower walls and there seemed to be suds on the shower floor. I couldn’t stand up without slipping. Had to use a towel on the floor of the shower in order to keep from falling. Hoping this was just an oversight because they’ve always been clean before.

Clean, modern, nice room layout where you can actually watch TV from the bathroom

Power was out for an hour at midnight and it was pitch black in the room with no AC/heat etc. and hall was dark. The hotel has no back-up generator and no hot line or system to let guests know what is going on. The phones were out, including the front desk. Using my cell, I called the hotel parent company, and they were unable to reach the front desk, or manager either and had no system to know of the problem and were unable to assure guests in any way. They suggested I stay in the room not knowing whether the power was cut on purpose or just a regional outage or if the issue would even be resolved. The next morning, the nice manager on duty had no knowledge of the incident or any contingency plans for events like this.

Great location; Clean rooms; Microwave & Refrigerator. Two beds, which helped a lot. And, lots of places to put things! Very helpful staff who made sure I had everything I needed, and listened/addressed my concerns.

Breakfast. The waffle maker was great, and the cereal option was okay. But, no bacon, and even though I don’t eat eggs I’d question them. And today, my last day there, I hear the girl staff down there goofing off. And, I saw there was a little bit of potato’s left, but the girl took them before I could get them, and the sausage today was ice cold! So, if you get to breakfast there at 8am, consider yourself out of luck, because those girls could care less!

I really like this property. I’ve stayed here several times recently. This time was great. Clean, comfortable, and convenient. Just how I like it.

As always, the shower doors are poorly designed, but as long as you keep your stuff away from them (I keep my house shoes outside the shower room), nothing will get wet except the floors. The room had only decaf coffee, but there is 24/7 coffee in the kitchen, so my husband just walked downstairs and got his coffee.

After reading other’s reviews, I almost didn’t book here. I truly have NO idea why people were displeased. Yes, apparently they bought cheap pictures frames because the bottom of the ones in my room were peeling too (I only checked because so many people complained about it). Really??? The room was extremely clean & beautifully furnished. Everything (except the stupid picture frames) was modern, up-to-date and lovely. Yes, the bathroom was a bit small but the shower itself was a no-seam “pod “ with a glass door - super clean, great water pressure and, unless you are a very large person, perfectly fine size-wise. Given these crazy times we are living in, of course breakfast wasn’t what we are used to but they did have a very nice selection of fresh & packaged choices. The key being that the area was very, very clean. The place was quiet and the staff very friendly. I wouldn’t hesitate to recommend this place. Definitely worth the money

No complaints

The location

first day here, 6/24/22, I woke up early to get breakfast at 7:30am. No one was there until 9am. when I checked in 6/23/22, the front desk person said I had a king bed room. I showed her on Booking.com app that I reserved a 2 queen bed room. After awhile, I caved and said I’d take the king bed. Then she found a 2 queen bed room. I don’t get it. Why the deception?

Good location and close to shops. Room was clean and beds were comfortable. The fridge and microwave was a bonus as we stayed in previous hotels with no fridge or microwave! The hotel is affordability comparing to other hotels in the area.

Everything was according to our expectation.

I am handicapped, on a walker. Though I did not have a room designated for handicapped, everything worked well. My son traveled with me and was excellent help. The shower was exceptionally nice. The entrance to the shower, bar inside, ease of turning on and off water wee so good for me. It was quiet. Just a few minutes from Briarcliff Rd. where we traveled to see my sister. Also food places were nearby and we carried in food the night we arrived. Enjoyed our stay. Will use Sleep Inn again.

The only extra thing I needed was a box of facial tissues. I had one in the car.

The coffee was good and always available. Beds were comfortable. Staff was friendly.

Changing the dates of my stay took longer than I was comfortable with. The manager was very helpful once the property received the information though.

Location of hotel perfect for my stay. Very clean room.

Instructions for using coffee machine would have been nice but I managed to figure it out. I didn't realize the little fridge didn't have a small freezer.....not stated in accommodations. Since I have arthritis in my wrists and hands, I couldn't get the pocket door to the bathroom closed. Little nub sticking out wasn't enough for me to grab onto.