location staff and design

morning coffee for guests is a must. I don’t mind purchasing but the only available coffee was a the bagel shop connected to the hotel. unfortunately everyone in the area wanted to come to the bagel shop and the line was wrapped around outside the hotel. at least have a coffee service available for hotel guests.

Location was perfect for enjoying Downtown Nashville on foot. Close to Broadway and all the major things to do in that area. Room was nice with details in the decor. Welcome drink at check in and bag holding for us until the room was ready were both nice to have too. Cute bar and coffee/sandwhich shop and gift shop off the lobby.

Open shower to the room may be a turn off for some, if not traveling with someone you want to see you shower from the waist up. If I was sharing the room with a co-worker or my kids it would have been a bit too much shower action. This was a king room, so maybe the other rooms do not have this shower view feature? Smell of lotion in the room was not my thing, but I appreciate the lotion/soap/shampoo/conditioner being present in the larger re-usable bottles. Price was crazy high due to CMA Fest (which was not why we were here....) so I would stay again, but only if at a lower price point (we paid around 500/night weekend of CMA Fest).

the staff was very friendly and welcoming. the amenities very clean. i definitely recommend this place.

I loved the welcoming feeling from the staff, even before I got there. Sandra was a life saver and fixed my problem before we visited. It was such a joy to meet her in person!! We chose to valet our car and Eric was very friendly and he took great care of us. Adam checked us in and was super friendly. Gave us suggestions on where to go visit and eat. We visited the pop up bar in the penthouse for fun. We also tried their bagel breakfast sandwiches and they were amazing!! We all would definitely stay here again. It’s nearby Broadway, and that was a nice walk.

The only bad thing is I didn’t have anywhere to put my clothes or my bathroom stuff. But I quickly forgot about that since everything else was so great.

We stayed in a corner king room for two nights. The hotel was beautifully decorated with art deco touches, and the room was spacious, comfortable, and bright. I especially loved that the gym had everything you need to get a decent workout in— treadmills, elliptical, Peloton bike, and free weights!

We had a lovely time at the hotel and I highly recommend it to those visiting Nashville, however here are a few things that the hotel could improve on: - Valet service should always offer assistance with luggage. That didn’t happen when we arrived. - Offer a decaf coffee option in the lobby. There are pregnant women (and other decaf coffee drinkers) who would love the complimentary coffee! - Provide an option to cover the opaque windows so you don’t have to see someone showering from the main room. I was staying with my husband and it was fine, but it must be awkward for families.

I loved EVERYTHING about the room. The corner suite was amazing! We watched the sunrise from our bed!

I had to pay $50 a night for valet parking because all the garages around me were either full or closed down

Good location (minus the big hill to climb back to hotel) bar staff so nice! Great coffee in the shop next to bar. Room comfy, perfect temperature. Twice only left 1 towel but quickly brought us some.

Loved the hotel! Front desk so sweet- Alexis I believe her name was. Both were super nice. No real complaints although we didn’t get but 1 towel - twice!

From the moment you walk in, it feels rich and elegant. The staff made me feel like royalty. Everything from the complimentary champagne we received on arrival to the fabulous spa tub in our room, the experience was something unforgettable. The room was so spacious and the ambiance was calm and warm. The bed was so comfortable and the bathroom was something out of a dream home. The coffee shop in the lobby was the cherry on top of a fabulous stay. The coffee was some of the best I’ve had. And the chili garlic schmere on my everything bagel was to die for. Also the bar in the lobby was the perfect pre dinner cocktail spot! The blackberry mule knocked me out of my seat! Great start to a wonderful night. We will absolutely be back!

The restaurant wasn’t up to par with the rest of the hotel. It just was a let down compared to everything else. Maybe advertise it more and the staff would be happier not sitting around waiting for someone to serve. The menu has potential! It’s just not quite there yet. Wasn’t too impressed with the rooftop bar. The whole doll house theme just seemed odd and out of place. Just a total miss. Something more classy maybe a jazz theme with some live music.

The location was absolutely perfect for access to all areas of Nashville that we wanted. Just about a 5 minute walk to Broadway itself, and then in close proximity/short Uber to all museums, the Grand Ole Opry and the baseball. Gorgeous and comfortable rooms with all the amenities, a small but functional gym and friendly staff.

Our shower wasn’t great and it leaked but that’s all I can say on a negative note.

Great location close to Broadway, but far enough away to be quiet and relaxing. Walkable to bars and restaurants and sightseeing. Front desk staff was friendly and helpful, especially Lauren, who provided us with some great recommendations.

Housekeeping could have been a little more detail oriented. Workout room is super small, but clean and stocked with towels and water.