Excellent location, friendly staff, breakfast, clean in the main areas

Housekeeping was off. I had to go ask ask for wash cloths, toilet placed, shampoo, and tissues in different occasions. I understood housekeeping came every other day, but our sheets were never changed and the room was never vacuumed.

The breakfast was good! The shower was really nice! It was clean! The location was close to a lot of stuff!

The bathroom needs an exhaust fan. The room needs a couch. There is no place to sit and watch tv in the room. The bed was not comfortable.

Breakfast was good. Waffles were amazing. The location was perfect, it is not directly on the strip which is great because traffic is super busy on the main strip but it is one street over still being very close to everything which is perfect. Pool was clean! Rooms were clean and spacious! They hav smart TVs and offer some FREE streaming apps.

No bacon at breakfast. Also extending breakfast hours may help with congestion and allow those who sleep in a little later the opportunity to enjoy breakfast as well, ends at 9:30. No indoor pool so when it was raining we didn't have swimming as an option.

The location was perfect! Some attractions could be walked to, if not just a short car ride or you could catch the trolley. Buildings and grounds were very clean, staff friendly and helpful

Continental breakfast was good but a little more selection would have uppped the game

Check in was easy-front desk clerk polite. Public areas and back patio appealing. Location was fine.

Bathroom definitely could have been cleaner. Bed was too soft. Morning crew at front desk not so friendly- seemed to be slightly offended that I asked for a printed receipt.

Room very nice

The breakfast was somewhat disappointing. We arrived in the breakfast area probably 20 to 25 minutes before it was to close. Very little to choose from some items were out and it appeared only one person was keeping the area.

Very clean, beds was some of the best beds we have ever slept on in a hotel. Breakfast was good. They only make one batch of pancake mix a day so once it’s out it’s out. Hot tub was wonderful has a beautiful area to sit and have a glass of wine or play cards. It’s just right behind the Christmas Inn so very convenient to everything! This is the new hotel we will stay at when visiting Pigeon Forge

Nob to turn hot tub on needs to be fixed. Other then that it was perfect!

The room was clean and neat. All shampoo, soap, etc. were provided. Two tvs, one for the bedroom and one for the living room. Food, drinks or snacks were there for residents to purchase as a meal or night time snack.

The staff, the service, and the hospitality.

Not enough meat options, for if a person doesn't eat pork. I wish they had turkey sausage more than one out of the 3 three days we stayed.

This property was newer than a lot of properties in Pigeon Forge. From the lobby to the rooms everything was very clean and well cared for. The staff was very friendly and greeted guests as they came and went.