Element Dallas Downtown East

It's very nice and comfortable. Customer service is very friendly and easy to work with. This was our second stay at this location and we both talked about how comfortable the bed was! The shower is also very unique and nice to relax in.

The room size is a bit small, BUT it's not an issue. We only need to sleep there. There's a king bed and a chair and a desk and room to stand around and get ready for the day, so it has all the amenities and is fine for us. But if I were staying for more than 1 or 2 nights and had to be in there for hours on end, I might start to feel claustrophobic.

very nice and clean

the staff working breakfast were complaining every time they brought something out. most of the food was empty, no plates, cups or utensils. the coffee containers were empty, we had to walk back into the kitchen area and ask for coffee there were 5 staff members sitting and talking while people were walking around looking for dishes and food. we were in there at 9:00 am so it was not right when breakfast was ending. I had to use my empty juice cup to get some yogurt. it was disappointing with it being such a nice hotel.

Attractive. Fantastic staff-every one of them! Nice room. Comfortable bed. Nice shower. Warm during very cold weather.

The breakfast. Minimal choices. Stale bread. By the time I placed warm-not hot-food on my freezing plate and sat down, all food was cold. Plastic utensils, cocktail napkins. Dallas Love planes approach across the front of the building(odd # rooms). They were loud. For over $400/night, I would really expect better.

Very clean & comfortable room. Breakfast was way better than most hotel breakfasts- mini cheese omelets, tomato spinach frittata cups, etc. Location was short Uber ride to Dos Equis Pavillion.

There was no shower gel in pump bottle. Told them at checkout & they offered free snack or drink from mini store. We couldn't get TV to work properly. They told us to unplug it to reset it & after about 4 tries, that worked.

Very comfortable bed. The gym was OK. It had a guest laundry room which was easy to use from an app. It was very conveniet to Dallas Theological Seminary which I visited.

The breakfast bar was not very extensive, but probably adequate for most people.

Bed was GREAT! It was quiet and clean. Didn’t have the opportunity to get breakfast. They only serve until 10am. Staff was very nice!

They did not have my reservation with booking.com in their system so that wasn’t cool but they made it work and we were able to get a room. And the lack of food options! Have no room service or other options you’re stuck with grubhub or a cab ride to a restaurant.

Staff was very friendly. They offered a free breakfast. Kitchenette in room. Great downtown Dallas location. Charging station for EVs (I don't have one but it's nice to see that offered)

They charge $15 a day to park in their parking lot. Other downtown Dallas hotels offer free parking with your room.

Great place, would book again. Came here for a nice weekend getaway.

I wish this place had room service. I’d never leave! Of course, this doesn’t take away on how nice the place is. Was just a hassle having to leave and buy food whenever we got hungry.

The pool is nice. The rooms are quite.

The room had some lightbulbs broken. In the bathroom, the mirror covers the energy outlet so My wife couldn't use the hair drier in the bathroom. She connects the hair drier to another outlet and the electricity went out. Fortunately, the breaker box was in the room so I took care of it. But even tho that's not correct. Also the parking. They should give a discount if you are staying at that hotel. They have a lot of parking and it doesn't get full even at night. They charge 11.23 with taxes already included for 24 hours. Its not bad if you are not staying at the hotel. Also, the "breakfast" that is included is total garbage! It was just bagels, water, coffee, and a lady doing pancakes. That's it! One of my decision of picking this hotel was the breakfast included. Not worth it.

It was a very nice stay. The room was very nice & comfortable. If we had to stay in that area again, we would stay there! We were there for a funeral & staying there was a break from the sadness.

I don't like drinking coffee from a paper cup. Also, there were only 2 paper cups for coffee and no cups in the bathroom to use when brushing your teeth or just to get a drink of water.