Absolutely loved it! I checked in with Kristan and got an amazingly warm welcome and wonderful recommendations on places to eat and sights to see! We had great conversations and all the other staff were incredibly friendly and welcoming too. They even adviced against one of the tours I wanted to take, giving me a little breakdown of how I'd be saving money if I went to those places on my own. I very much appreciated that! The location is great, just at the edge of downtown so there's not a lot of noise but it's still close enough to walk to the main attractions like the Riverwalk, the Mall, Tower of Americas and so much more. I never took an Uber or public transportation since everything is within a 10 minute walk from the hotel, apart from coming back at night but that was my personal preference. The room was clean, comfortable and big. I actually couldn't get pictures to show everything because of how spacious it was! I honestly think this was my favourite hotel to stay at out of five during my two week vacation. I felt very much at home and wished I could've stayed longer. I'll definitely be coming back if I'm in San Antonio again and would recommend it to everyone!

Either the walls are thin or one of my neighbours had a very good and very loud time together aka I heard them during their nightly activities. I woke up during the night and could hear almost everything, I didn't really care much because I sleep with music anyway but that could put people off. Most of the time I was out the whole day and the bar was usually closed when I came back after 11pm (during the week) which was a bummer for me. The WiFi wasn't that good so during calls/video calls I'd have to turn it off since my phone reception was better. If you want housekeeping service you have to request it, which wasn't an issue for me since I didn't need it. For me personally, the bed was a little on the harder side.

I LOVED how spacious the room was, how clean and new everything looked. Every staff member I talked to from the valet at the door to the housekeeping staff I passed in the hallway to the barista at the cafe before I checked out were so friendly and quick to initiate random conversations that they seemed actually interested in. Every moment was so great I couldn’t believe I’d gotten that hotel for the price I did. I even think the shampoo and conditioner might be my favorite I’ve gotten at a non-resort hotel. I’ve already told my friends and family to keep an eye out if they’re in town or if they’re near another location, and I’ll CERTAINLY be back!

The only thing I had, and it really was a personal thing, was that I couldn’t figure out how to use the overhead shower head (there were two; the overhead and the handheld) and that the water didn’t get truly HOT. But that was the only singular issue I had.

Like new fixtures and furniture in restored building. Very new feeling and style in this hotel. It has a bar, valet, and it is very clean. Hotel is located downtown and very close to the down town attractions and great place to stay if attending a concert at the arena or convention center activities. Rooms are very large with a living room and kitchenette with a mini fridge.

Can be loud because it's next to the expressway.

Location cleanliness and value for money

The morning receptionist was unable to give directions to the train station and was barely able to speak English. Despite the station being walkable distance

The staff are friendly and courteous.

There's no extra parking, so you have to valet,but the good part about valet parking is the safety of your vehicle and there's someone outside at allllllllll times watching over your vehicle.

What's not to like!!! Room seemed bigger than most hotel rooms. And it's So close to everything.

You have to request room service. But big deal, it was still a great place.

this was by far one of the nicest rooms for the price, very friendly staff and spacious plush rooms I’ll definitely stay there on my travels

there wasn’t anything to not like. seriously.

Friendly staff. Easy parking.

We had to walk through the bar to get to our room, and one patron bothered me and my daughters. So, we refused to go back down stairs the rest of the night.

THE STAFF WAS FRIENDLY AND HELPFUL AT ALL TIMES. ALWAYS WITH A PLEASANT SMILE AND COMMENT TOWARDS US AND OUR STAY.

GREAT SERVICE, NO BAD REVIEW OR FEEDBACK.

Cleaned, smelled like new, staff was amazing

There wasn’t a thing that I didn’t like, it was an amazing stay!!