Location is fabulous. The hotel staff was very nice. The room was very clean.

They have no guest service attendants to take your bag or a valet to park your car. I had to park my car in front of the hotel with my lights flashing, carry my 4 bags up several steps to a luggage cart, push the cart to my room, unload it, and bring in back downstairs. Then I had to move my car to their parking garage and back my car into a tight tandem spot, and return to my hotel room. When you are paying $400 a night, I expect someone to take care of my luggage. Crazy! The room was also extremely small.

I loved that you had a working business center with PC and printing available, I really needed that and used it twice during my stay. The staff, every single member, was really incredible, and also very kind and caring. Every time we needed any kind of help at all they were just over and above meeting our needs and expectations. The rooms were really comfortable and especially the beds and the bedding, everything was great.

Basically I have forgotten about the little things that weren’t 100% and they really don’t matter much in hindsight, but… In our room there was no exhaust fan working in the bathroom, I don’t know if there is usually, but it would help with the humidity. But we didn’t mind. The other thing was we needed to get the shower going on hot in order to get hot water to come up faster in the bathroom sink.

The room was very clean and the location of the hotel is perfect! Everything is within walking distance.

The hotel staff was not very familiar with sites in the city we inquired about. Not historic sites, but rather shopping or restaurants. When we asked about anything, we were met with a blank stare and told they never heard of it and given a map (without any instructions) to fend for ourselves. You don't get the warm and fuzzy greeting when you enter either. Just people doing their job. That was really the only disappointment - everything else about the hotel and town was great.

We loved the location, it was within walking distance to our favorite destination, The Fish Market Restaurant and all of the other Old Town shops. Parking was great and the staff was very friendly and helpful. We'll make this our hotel stay whenever we travel to Old Town Alexandria!

There was no microwave in the room for heating up leftovers from dinner and the one in the Hummingbird was unavailable after their kitchen closed.

We liked the location, the comfort of the bed, the room decor, the water pressure, and the friendly staff. Beautiful stay

Not a complaint, rather I would like to suggest offering a reservation to your guests at checkin for Hummingbird. We did not know that a prior reservation was needed due to being full capacity, including the bar area. It would be a nice addition to the experience. I imagine it is full capacity often after seeing the menu.

The paint/wallpaper in our room. Noise from the hallway/adjoining rooms.Could hear people’s conversations 🤮. Needs a dedicated smoking area. Also restaurant needs a better inclusive diet for people with diet restrictions such as allergies/diabetes.

Great location in Alexandria right by the waterfront. Nice room. Coffee and tea selection. Walking distance to Alexandria center and the caffes and restaurants. Close to the water taxis (mind that they dont work every day so check schedule in advance).

Great for Alexandria but if you are planning to go to Gaylord Convension Center then you are left to uber and whatnot. It seems close but not so. But yes you need to check that in advance. As above I could not complain about the location and comfort.

Nice staff and location near the water. Facilities and restaurant were very nice. I would love to stay here when it is warmer to enjoy the outside areas as well.

The coffee machine in the room only had 2 coffee packs but multiple tea packs. I would enjoy more coffee choices vs just tea, but it was a nice touch including tea for those who do enjoy it over coffee.

Excellent Location, Very Clean. The most comfortable bed I've ever slept in. We never sleep in and we slept in an extra 1 and a half. Nice view of the courtyard

We didn't get there till 10 pm and there was no more hotel parking available. We fortunately were able to park across the street in a garage. That may have worked out better because that was only 20 dollars a night compared to 30 dollars a night at the hotel garage.

The rooms were spacious, clean, comfortable. The staff was pleasant. The food at the hotel was good. It was near the water and old town, shopping and market. 4 miles from Reagan national Airport.

my only recommendation would be that they would have bottles of water in the room On a daily basis