bed was comfy, room was quiet

desk clerk was rude and not at all welcoming. Her attitude was that we were bothering her.

The customer serivce desk clerks went above and beyond. Always gave us what we needed with trash bags and towels. The breakfast variety was hot, fresh and delicious. The room was very spacious and the beds were comfy. Wished they offered a slightly warmer blanket for cold stormy night it got extra cold and our main blanket was not enough.

Our room had a humidty issue, the entire time there was a watery layer on every table surface and on the walls near the AC. May need to look into that. The shower struggled to produce hot water on the last day but heard it was a hotel wide issue. The ceiling above the shower leaked water possibly a plumbing issue that can be easily fixed but the pop corn ceiling there will all need to be replaced due to the water damage or else mold will set in.

Clean rooms. There is not alot of hassle checking in.

Breakfast was not as good as my last stay. They also let the food run out and we had to wait awhile to get it. She brought out the food container one at a time. And appeared to be ticked that we were waiting for something to eat. The staff seem to hide out in back room until someone comes to the desk. The staff are not very friendly.

The colors in the hotel was very inviting when we were checking out apparently my small children asked for cereal this was at 12:00 noon and one of the amazing staff there actually made them a bowl of cereal I thought that was so beautiful

Housekeeping could have done a better job there was a lot of hair all over the bathroom floor

Breakfast. Clean. Helpful staff. pet friendly

We left a day early, due to family/health issues at home. The worker was unhappy with me for asking for paper receipt. Also I am trying to check on refund for that day, July 21, and am having difficulty reaching booking.com. They have incorrect phone number due to typo error. Got tech difficulties message on other attempts. Thanks

Walking distances to popular food places. The staff was very friendly. Over all we felt it was money well spent.

The pillows could have been nicer, the material they were made of was lumpy and kinda uncomfortable after a while. The bathroom could have been a bit cleaner but at least the important things they we had to touch were clean.

I loved my stay at your hotel and its location. It was very clean and well kept. The staff was very friendly, from the front desk to the maintenance workers. The breakfast was great! :-)

I was very disappointed that I could not get the AKA Rate for my room. I asked before I arrived and upon checking in. I travel to Hampton often, but I will consider the other hotels and their rates in the future. I will be in town next weekend and on some future dates before the end of the year.

Convenience, cleanliness and breakfast

I needed to use the laptop and printer. Staff was not helpful with password; printer was out of ink and none in supply at hotel. Had to send to staff to print on office printer. A process that should have taken 15 minutes took an hour

Excellent, professional staff. Soft, clean sheets. Beautiful pool and 24 hour business center. The breakfast was fantastic, and in this era unexpected. Most hotels charge for a simple continental.

The room was a bare bones; the white walls felt particularly sterile and there needed to be more pictures. The shampoo was also poor quality.

Breakfast and staff were wonderful! Location can't be beat! Everything appeared pretty clean and tidy!

A little updating needed on the noisy beds and old and kinda creepy toilet seat and the fact that the bathroom door didn't close.