I recently had the pleasure of staying at Westin Washington Dulles Airport, I must say, it exceeded all my expectations. From the moment I walked in, I was greeted with warmth and professionalism by the staff, who made check-in seamless and efficient. The room itself was impeccably clean and beautifully appointed, with modern decor and all the amenities one could ask for. The bed was incredibly comfortable, ensuring a restful night's sleep after a long day of traveling from Spain. Overall, I highly recommend Westin Washington Dulles Airport to anyone visiting D.C. Whether you're traveling for business or pleasure, this hotel offers comfort, luxury, and an unforgettable experience. I look forward to staying here again.

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I had been left stranded in Washington airport by BA at 11:30 pm. I was supposed to be in Chicago. There was no sign of any BA staff and their counter was shut. I booked the Westin then called them and they sent a shuttle bus for me within 10 minutes even though the regular service for that day had stopped. I was greeted and made to feel valued and welcome on arrival. The room was perfect and I felt stress free almost immediately, albeit BA had ruined my day. It was great to get back to excellent customer service. Next morning the breakfast was brilliant, service excellent and timely shuttle back to the airport to get me on my way again in a great frame of mind...

Nothing - I really liked it.

The location is less than 10 minutes from the airport and within a short driving distance from restaurants and fast food. I really appreciated that they cleaned my room without having it requested. The TV’s have a Netflix feature so you’re not limited to the typical channels. The bed, pillows, and linens were comfortable. I had the best sleep I’ve had in years both nights here; even better than being at my own home. The rooms were quiet and updated.

I didn’t like that there wasn’t a microwave in the room. WiFi is not complimentary and is an additional $10-$14 per night. Parking options include valet or the parking garage. Parking garage is $10 per night.

Loved the healthy menu items. I don’t eat meat and there was little option on the regular menu but the other menu had great options that were varied and flavorful. I appreciated the 24/7 gym. Bed was comfy and I loved the shower and bathroom supplies. The lavender oil to sleep was lovely. The location was quite nice. I enjoyed a brief walk outside. Appreciated the free airport shuttle.

Sadly, I left before breakfast was served despite having chosen the hotel because breakfast was going to be included. Perhaps there could be a few items available for early morning departure guests - yogurt, premade sandwiches, oatmeal packets and access to hot water, boiled eggs, juice, coffee.

The cleaniness and tidiness of our room. Our bed was very comfortable. The staff were very friendly and easy to deal with. One of the shuttle bus drivers, the younger one, was very helpful. The breakfast was very good. Good selection and the taste was excellent.

We landed at 1am. The website said the shuttle was on call from 12am to 5am. However, when we called the front desk to order the shuttle, no-one answered. So we had to get an uber to get to the hotel from the airport. The older shuttle driver was a little bit impatient.

Airport shuttle is a great service here

I found an excellent offer that the price includes the breakfast but u need to use vouchers. First day, i asked the server to get me a coffee latte, he kindly gave that to me within the voucher. Next day, I was served with another one who said the voucher doesn’t include the latte! At same day, my husband was served a latte using same voucher!! This was confusing and the server who told me that was not nice. I don’t like the way he was talking to me.

Close to Dulles airport with a convenient and frequent airport shuttle. Breakfast buffet was tasty. Staff was helpful and friendly. Room was very clean and bed was comfortable. Would definitely stay there again.

The room seemed just a tad outdated compared to the hotel lobby and restaurant. There was nothing wrong with the room at all, just a little outdated compared to other Westin hotels I’ve stayed at. Not a dealbreaker by any means.

The room was very clean and so was the bathroom.

This hotel did not look like any of the Westin’s I had ever visited. It looked like maybe a holiday inn that they put the Westin name on. For the price I paid, I definitely expected a nicer looking hotel. It seemed like an old hotel was being spruced up. There was a ceiling leak right at the front door and when you looked up it appeared it had been a long term problem that they just boarded up instead of fixed. Staff also could be more attentive in greeting guests. They seem to be in another zone and don’t acknowledge your presence until they are ready to.

The breakfast was amazingly delicious 😋 me and my husband really enjoyed ourselves and he doesn’t eat pork so the turkey links & patties were a extra bonus

The only thing I don’t like is the parking garage is to much of a hassle one elevator to get there then get off to go get on a another one to get back to your room especially traveling with kids

We took a taxi from DCA to the Westin and it was so accessible. The front desk was very friendly and welcoming, the plane was beautiful and comfortable and just what we needed for our travels. The food was incredible and I would go back again just for the food!! The shuttle to IAD was timely and efficient.