Food was okay the specialty restaurants for dinner were excellent, the location was beautiful and the drinks were great. I give all staff members a 5 star rating as they are exceptional and very friendly.

It was the AML club or whatever they name is who try to sell people packages. I felt deceived and conned out my money, although they are located at the hotel it gives the hotel a bad name.

The overall condition of the resort is exceptional. The night lighting of the resort is very nice. Everyone at the resort is extremely friendly. It's nice that most of the employees speak some English.

Not a big fan of the showers. For one, the weather stripping was on incorrectly and the water spilled out of the shower into the main bathroom and the hallway. Secondly, the divert from the hand held shower to the rain overhead shower nozzle did not work.

the best of our stay was the pools and kids pools and slides! the Beach is absolutely the cleanest we have seen in DR no seaweed. since we had a villa, we had a butler Juan Carlos who was so great ! helped us with reservations, checked in with us daily in person and phone, brought us ice and even got a cake for my mother in laws birthday ! we had an amazing time ! we are coming back next June for sure ! we sat for the membership(aka time share type of thing) and for us it was a bit of a waste of time but did get a discount to spa and things. and btw the SPA was absolutely amazing. i would have paid any money for that service it was wonderful ! the food at all the restaurants were very good ! also we took a break from the sun to bowl and play in arcade one day. it was well needed sun break lol

only slight negative would be I wish the villa was a slightly more clean. like the grout in the shower and the surfaces of the tables and things. with two kids I wish the house keeper like sprayed the surfaces daily and moped but it was more a quick refresh. also the last morning the buffet was filled with small fruit flies everywhere (it rained the night before so was very humid)

I love my stay everything was beautiful and comfortable. I definitely would recommend.

This was 2nd hotel/resort we stayed during our family trip to Punta Cana. The pools were great, restaurants and dinning exceptional (9+ out of 10) - i still wonder how they manage to give so big variaty of quality food for so many people, some shows/enterntainment in the evening. Ovwrall felt like in high class place.

When compared to first place we stayed, we missed more greenery around us, as the resort has relatively very little of that. Not really a drawback per se, but the crowd here is mostly westerners with lot of international music played at pools - did not have a feeling that I have left Europe

This resort is beautiful, super clean, amazing activities. The best part of the stay was the staff! Everyone was so nice, graceful, made our stay the best ever, i can tell you that I even know their names, " The One" was one of the nicest gentlemen who did the activities by the pool, Elizabeth one of the best waitress by the pool always very caring, " La Negra" amazing young lady working by the pool and doing all the activities, she was our favorite, also, Chris. We will be back real soon .Amazing place

At the time of check in the lady that did the check in was rude, I don't recall her name. At the time of checkout the gentle was very rude and treat us wit a nasty attitude, his name was Nelson, he should not be greeting people with that attitude.

Amazing location and beach, lovely lay out of restaurants and bars made the complex feel like a village

Cleanliness of room not great unfortunately (2 days not cleaned) guest services/ reception staff could have been better. Here for 20 year wedding anniversary and asked for banner on door, champagne in room and to book a specific time In restaurant none of which happened (not 5* service)

Beautiful resort, friendly professional staff. Rooms and amenities were phenomenal. Lots of onsite activities to do.

Food was mediocre.

I liked the staff they were super friendly and attentive. I enjoyed the lazy river. The activities were great by/ in the pool area . There is a local fish / vendor market 2 mins from the resort on the beach. N safety was paramount. The security maintain the people ( vendors or hotel guest ) off the property. N they actually paid attention to what is going on.

There should be a lazy river attendant / staff for the rafts. Just to guide / maintain order. The handicap ramp is not easily accessible ( direct route ) because the hotel has huge stairs leading from main lobby into the main property u have to go “ around “ this via elevator/ ramps or walk / ride on the golf cart route for more direct path.

The breakfast was excellent! The beach and the view are excellent! Very clean. The stuff is very kind and helpful!