it’s a beautiful property in Spanish style. I loved our room. we had a deluxe king suite with patio. the room was clean, I loved the design. bed is comfortable. there are two restaurants at the property. I recommend you go to the Spanish one for dinner and American for breakfast. there’s a market place where you can get yourself a coffee with yogurt or croissant. the property offers remote check in and wireless key from your phone which is very convenient! make sure you download the Hilton Honors app to get the access.

the pools were dirty with leaves all over and the pool floor was literally covered in dirt. there’s practically NO POOL service. so beware of that and come prepared :) if you want to enjoy a drink or food by the pool you’d have to hunt it yourself: either bring from a store or walk to the restaurant.

The resort grounds were spectacular at every turn! So beautiful and so many pools it felt like a cluster of boutique hotels inside a huge resort. The spa was luxurious and, although the front desk staff was not terribly friendly, the technicians were excellent.

For such a beautiful resort, our room was not as clean as it should have been. The sitting chair was dirty and the carpeting was filthy, especially near the door. The W. C. had long dark hairs on the toilet & floor. Some toiletries were missing and the coffeemaker was broken.

Beautiful grounds, spacious rooms and lots to do.

While the staff was helpful, we didn’t feel pampered. for example, there was no one coming around at the pool to take orders and all food is ordered from your phone. Nobody circled the pool to clean up and remove towels from lounge chairs. it felt very “contactless” which isn’t what 5 star hotels are doing these days.

Beautiful, scenic, clean & convenient.

We upgraded our room but were put right next to a gate that was continuously opened and slammed shut from 6 AM to 11 PM. Also, even worse a family in room next to us had screaming kids starting at 6:30 AM both inside and outside of the room.

Location to the event I was attending

my room was so far from hotel lobby entrance, and anything else

Everything was clean! The room was roomy and the fully stocked coffee bar and waters were a plus.

The room smelled mossy at night while the air conditioner was running. Also several of the pools were cloudy and a bit dirty.

The room was spacious, comfortable and mostly clean (there were small ants in the bathroom). The complex was beautiful, the staff was extremely helpful and friendly. We had a wonderful time.

The small ants in the bathroom. This was not a bid deal but was slightly disappointing. Otherwise, our stay was great!

The bathrooms are very fine. Great pool areas. Restaurant and shopping areas are very good. Fireplace is very easy to operate. Room service is surprisingly fast for a resort that size.

Children should have a designated area. They are loud. Toilletries could be Hermés. The parking situation out front can be chaotic. More EV chargers could be installed.

Beautiful historic property with handsome rooms, great pool and spa areas. very conscientious housekeeping services

Restaurant service was friendly but inexperienced. Booked one night at top dollar and wondered what the endless wedding and corporate guests paid?

First room , upstairs was very noise. Went to front desk and room was changed.

People upstairs sounded like running a marathon. Will always ask for room with no one above us.