Grecotel Pallas Athena

We were upgraded so I don't expect everyone to have the same but our room was massive. Didn't bother with daily room cleaning as only there 2 nights. Hotel location is excellent. When arriving by taxi, he parked in side street which looked rather dingy, but don't be fooled. In a lovely area with local tour busses just across the road and bank nearby. Breakfast excellent with good choices and plenty of attentive staff on hand.

The lift doesn't go to ground floor level so there are 5/6 steps or the slope up to the lift. Evening meal was a disappointment. Only buffet until 9 pm and then you can get a better choice.

The room facilities were good with large bed and multi-functional shower. The breakfast options were some of the best that I've had in an hotel anywhere, and although dinner was an unknown with no menus included on the hotel website the choices and quality were great. A substantial part of the produce is from the hotels own farm

I'd booked 6 rooms for a group of friends travelling to Athens, one of whom had some specific requests due to some mobility restrictions. These had all been clarified with the Reservations Department over email 5-6 weeks prior to arrival, but hadn't been communicated to check-in. This originally caused some confusion but was quickly addressed.

Large bright sunny room, they added a couch for some extra seating space, which we appreciated. Slippers, robes, coffee machine. Comfy bed (with an integrated topper so might be a touch soft for some). Plenty of counter space in the bathroom. Breakfast is plentiful, with good coffee, four kinds of eggs, fresh juices, sweet & savory & Cretan specialties. Nce, quiet restaurant with good food and really very attentive staff . Very clean throughout and good housekeeping, with sheets and towels changes every day (no longer a given post-covid!). Very centrally located.

We were asked to prepay upon checkin, which we disputed with the mgmnt & Booking.com, as this was not indicates in the reservation. The hotel is on a busy street, so even the 7th floor can get noisy with the windows open, although the insulation is fine when they’re closed. The hotel is starting to show its age and I get the feeling that Grecotel has not invested in it as it should, which is a shame.

Location, Breakfast

The cleaning staff who came too early in the morning, the fact that we did not had an upgrade to the room, also the mosqitos in the room.

Quirky stile was just a touch here and there. Not too much and kept it from being sterile and ordinary. Staff was perfection. We felt important and valued. They were friendly and so very helpful. Staff seemed to love their work.

It has a great location so you can walk most places. But because it's in a busy city, there aren't a lot of amenities. But then you have Athens for your entertainment. Nice lobby. Good breakfast room and breakfast buffet.

I was greeted with a delicious fruity concoction served in a beautiful glass at reception desk. A tasty welcome to be sure. My early arrival led me to the restaurant for a beautifully presented and delicious lunch. After this I never failed to pay a daily visit for breakfast. It’s light filled space with sleek elegant decor was a great way to greet the day. Service with a smile was a constant from Anastasia. I cannot say enough about the attentiveness of the staff. This first impression of Athens was instrumental in my favorable view of this ancient city. The Greek people are generous, welcoming and friendly. The loft space had great finishes, great color, included sculpture, wine, fruit and sweets. Perfect! I recommend a food tour on your first day to get a lay of the land and a Street Art Tour to get a different view.

Great location (we walked everywhere), amazing staff, very clean, lovely breakfast, room was really good (Loft Suite)

The room was good but we felt given the cost, the bathroom was, whilst perfectly adequate, not what you’d expect for such an expensive room. It was quite small and I wouldn’t expect a shower over the bath for a room in this category. It would also be good to see the hotel group eliminate single use plastics and waste -stop the use of plastic water bottles(provide water in reusable bottles), toiletries in refillable containers etc

Amazing service, fantastic staff. They were so welcoming at midnight when we had another booking.com listing (scam us) at the ((Victoria Queens Paradise apartments)) we were very tired with a child and called every hotel trying to book a nice place at midnight. This hotel welcomed my family and helped us settle in, we told them of our terrible situation and how the owner of another property advertised photos which were not real and then took our money at the other booking. This Hotel was great, breakfast was simple but nice and enough, staff are wonderful, beds are really soft, hotel is very quiet and big rooms.

The hotel is great, nothing bad! It’s very artsy and stylish and different and that is fun.

I thoroughly enjoyed our 5-night stay at this boutique hotel. All of the staff were so helpful with everything we needed and provided exceptional service. Thank you so much to Andrei, Anastasia, Alex, and Panos for making our trip exceptional. The breakfast buffet was great and there was a good amount of variety. The room was spacious and comfortable. The hotel is not right in the center of the touristy area of Athens, but all it took was a 5-10 min walk to get to all the sightseeing, restaurants, etc. and the hotel is also very close to the metro which was easy to use. If we have the chance to return to Athens, I would definitely stay here again.

The hotel is well located, 15-20 min walking distance from all major attractions (Acropolis, Plaka, Anafiotika), plenty of good restaurants and taverns nearby. Rooms are large, generous bathrooms, good breakfast (excellent coffee 😀) and there is a small gim. Staff is well trained, quick, and friendly 👍

Area behind the hotel is facing some construction works, which is creating some noise for the rooms facing back.