Rome Art Hotel - Gruppo Trevi Hotels

Overall the hotel was good value. The breakfast was a good small selection. Location was excellent, nearby the Spanish Steps and close to a metro. The day time staff were excellent.

Firstly beware, there are TWO Art Hotels, we were taken to the wrong one which necessitated a double fee in a taxi! This is ROME ART Hotel (the other is Hotel ART by the Spanish Steps). This hotel is split across a road, our room was across the road from reception which made movement of luggage difficult, on check in the wonderful staff on reception asked a bell boy to assist. Check out was a problem as no attempt to get assistance to bring luggage to our taxi was secured after many attempts, which goes to speak of the evening /early morning staff who were pretty useless, they don't answer the phone, probably they don't speak english. Even paying the final bill seemed difficult for them. Beds were very hard, and only a sheet direct onto the mattress no mattress protector.

breakfast for 19 euros is a bargain location was great big bath room

you don't stay inn main bldg only 6n room avaible so you move across the street with many stairs to climb if wheel chair bound not possible also elevator is 0ld style where doors must be closed to operate. several times we had to climb stairs to room

the elevator didn’t work

Excellent Location, Staff and Room. Welcomed by reception staff and shown to our room, (very friendly and helpful). Staff member carried our bags to the room for us which was a nice touch after a long day of travelling. The location is so central, Spainish Steps, Trevi Fountain and Pantheon very close and Colosseum is walkable and a nice walk. The room was beautiful, very spacious and lovely rainfall shower. When it came to leave we had an evening flight, the receptionist kindly offered to store our bags for the day, completey free of charge. Then we came to collect our bags, the receptionist rang a taxi for us, when the taxi arrived, a staff member carried our bags out to the car. Felt so looked after, one of the best hotel experiences I've had. Will definately be back.

excellent location , rooms renovated a/c ice cold , walking distance to landmarks we had stayed at trevi collection before , first time here. front desk Sonia was very nice and helpful our housekeeper Zina was exceptional our nephew and girlfriend stayed there as well , and we Will be back ..already told people about our stay there

our room was in an adjacent building under renovation , scaffolding around buiding entrance could be cleaner , all in all very nice rooms

Rooms were very good and clean. Newly renovated. Good staff. Very helpful.

1. There was only 1 power point in the entire room and we struggled to charge our gadgets. There were 2 points next to bedside but no adapter fitted. They should have adapter friendly power point. 2. No working table in the room. 3. The coffee desk was very small and thus there was no place to work on laptop or do some writing.

We stay here every time we are in Rome. The location is fantastic; near everything, and the staff are great, very helpful. Breakfast is like an old friend. We will be staying again.

Nobody thinks a rate is fair. Obviously it would be nice to be able to pay less per night for a room. But that being said, the hotel is very nice.

The location was perfect within walking distance of the main attractions. The Breakfast was excellent but the room should be a bit bigger the tables where quashed together .

The shower was very difficult to operate

Big room, close to fountain de trevi

Thin wall, noise from the street was 24/7

Very central location, in the middle of the shopping district in Rome city centre. very good value for money. room was large as well.

slightly old building and old furnishings. but acceptable.