Residencial Florescente

The location, the superb breakfast and Isobel on the reception.

The pool was lovely but not many loungers and it seemed people ‘saved’ the loungers and left to have lunch away from the pool . Management need to think this through - if people leave they shouldn’t be allowed to save their lounger .

Location: in the old town. Perfect for visiting Lisbon and go out to eat. While not too opulent. Room: Our room had a separate sitting area with coffee maker, great. Bathroom is with bath and shower screen, works OK. Beds were excellent. TV perfect as room TV. Large safe. Breakfast: Nice buffet breakfast with show cooking. Quality products. Except for the little "Zwan" sausages :-), but that is a question of taste. Staff: very friendly and helpful. Makes really good suggestions. Luggage storage: nice safe storage room for your luggage when checked out before departure. Transfer: Hotel arranges professional class airport transfer. Building: showing its age. Well refitted to modern standards inside.

Room: Cupboard and storage very limited. Not for long stay. Pool: Not heated, not useful in winter. Lift: the lift acted up on us one time, seems like a software problem. But we were not stuck and safely delivered to our floor.

The location of this hotel is excellent for anyone that wants to explore Lisbon, the hotel itself is spotless clean and the staff are all amazing, was one of the most pleasant welcomes and stays we have experienced in 40 years of travel . Reception area , bar and dining room are well layed out, the room we had 205 is a little bit dated,but very clean and completely functional. small pool and terrace area which is a very relaxing space

Located in the city centre and walking distance to a lot of the sights. The staff was very friendly and helpful and the hotel styling was pleasing.

The theatre in the street is playing loud recordings through speakers from morning until well into the evening. The bathroom had some defects like a broken showerhead and lack of warm water.

Good location with easy walk to the main areas and the metro. Comfortable bed, nice breakfast and friendly staff.

Our room at the front was not very relaxing due to the continuous music from the theatre and street noise.

The hotel is beautifully decorated, the room was lovely, the stuff friendly and helpful and the location is perfect.

Our room faced the street, and was a bit noisy, but it was such a lovy room that we oveooked it.

Excellent hotel. Staff are very friendly both at reception and breakfast. The room was very clean and practically new. It has been refurbished recently. We got a room upgrade, which was lovely. The location was very convenient for us and close to two metro stations.

Noise from outside. Bin trucks being emptied at 1 in the morning! The hotel is having some work done and it was very noisy early mornings. It didn't bother me, but my partner struggled to sleep. The location is very central and high noise levels should be expected. It didn't spoil our stay at all. I wanted to mention the noise for those who would prefer a quieter place!

Location and breakfast

Paper thin walls. I could hear neighbours snore and some were laughing until 1 am

Location is excellent close to rail and easy access. Hotel is in a pedestrian area only after 11 am, which adds to the ease. Rooms are good and breakfast is very good, you select a time slot as breakfast room is not large and this ensures there is no waiting. Staff are very good and obliging Restaurant on site but the hotel is in the midst of restaurant heaven, so did not eat at hotel Theatre's in same street for live shows Would stay again

5th floor rooms at front have sloping ceilings and not really suitable for tall people

Excellent staff, facilities nicely decorated and very clean. The location was close to the metro and train, and we could walk to many attractions. Lots of choices for good food nearby. The buffet breakfast was amazing and service was excellent. The bed was very comfortable.

We had booked a double room and it was tiny. Only about 30 cm between the end of the bed and the wall, you had to turn sideways to get to the other side of the bed and move the chair in front of the door to open the wardrobe. The drapes were only semi-sheer, which did not give much privacy. Luckily, there was no activity at the rooftop bar that was located just outside our window.