Vialand Palace Hotel

The location, we didn’t need to go out of the hotel, theme park and the mall throughout our stay. We booked the family home so it was perfect with 2 bedrooms, living room, and outdoor space with seating area.

The breakfast was very limited in choices so maybe don’t take include it in your booking specially that the mall is within the hotel and the entrance is directly in the food court with many many choices. When they cleaned our room they didn’t put back clean cups nor top up the coffee sachets.

I liked the rooms because they were big and clean, the free WIFI speed was excellent, and the shopping mall was one of the best features of the hotel as it had basically everything you would need onsite and the fact that it has both an outdoor area plus an indoor area was great, especially that the weather was nice.

There are no facilities in the hotel such as a swimming pool, a gym or a spa. Also, the location is very far from everything and there is no public transport nearby so we had to rent a car with a driver to go anywhere as we are a family of six and we will not fit in ordinary taxis, the best price I could find was $120 for 10 hours which can add up if you need to go anywhere in Istanbul. Also, any tours will not come to pick you up because of the location so you have to rent a car to go to the tour location and again to return you back to the hotel.

Everything this is my 2nd time-- I came with my son and it was his first time, he loved the place Everything, we met there my little nephews they always cm there-- the atmosphere.. shops around Everything u need is there. The hotel I rated 5*, this will b always my 1st destination wenvr I visit Istanbul❤️ I wanted to thank specially *Ercan, Ali, Mert and Ms Zahra* all have been very helpful and spks English very well and amazing staff✨️

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With the helpful of Mr. Ali Eroan, the receptionist, you will not face any problem, and he will make your stay at the hotel comfortable and enjoyable, thanks a lot Mr. Ali. On this location, you will find a lot of family-friendly activities

Please note if your destination is in Istanbul Asian side Breakfast need to be diversified on a daily basis Reducing prices by 25% will have a good positive effect

The staff was amazing especially Mr. Ali Safa, Mr. Hakan, Ms Kadelene, Restaurant Manager. Very helpful and friendly staff especially Mr. Hakan.

Location is far from city center and most shops close by 10pm. Food or essential items need to be arranged before that time. The directions are not clear to Taxi drivers and they end up to mall entrance instead of coming to Hotel reception.

this is my second time to stay n vialand . very good location as it’s attached to a mall . helpful stuff where they helped me in arranging for my husband’s birthday , moreover they were assisting in suggesting places and ordering taxi big thanks to Zahra and safa . the size of the rooms excellent

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The staff was great, especially Ercan, Ali and Cem, who were always ready to assist visitors. Whenever we needed taxi or other services, they were available at all times.

The bathroom was a bit oldfashioned

The view. The mall. The theme. Very spacious rooms. The hotel manager was very helpful with all our needs. Breakfast was good. Very good location below Isfanbul mall and theme park. Good breakfast. Very spacious clean rooms. The family room contains a small room inside the main room which contains 2 single beds with a sliding door very good for families with children. The mall is just above the hotel you can take the elevator from the reception directly to the mall.

The breakfast could be better. Sometimes some of the the food option would finish even before the end of breakfast time.

after booking.com let us down twice I was scared to come to this hotel. But this hotel was beyond my expectation and accommodated us all. it is a very clean hotel and family friendly. staff are friendly and our breakfast was included. the staff listen to you and care about your stay. we thank ms zahra Emre and Ercan who were all so friendly and co operative. excellent room service and house keeping. I can’t fault them. my son and daughter enjoyed the stay which is a relief for me. I would definately book again for future trips.

Everything was amazing this was my 1st stay and honestly it was 1 of the best - I had my children with me thy liked the place Everything u need is just there.. nxt time for sure will b going there again - I want 2 thank soo much ( Ecran, Zahra, safari, Berdan, Gulsen, Furkan and Eren 🌹🙏

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