Grand Central Hotel

Everything was good except the attitude of the Front office mgr during my checkout.

The attitude of the Front office mgr (Nikunji Bali) treated me as a road side café. He has spoiled the wonderful performance of others. His attitude towards the guest is unprofessional. He did shout from the distance and ask the guest unfair preconditions. This is the 2nd time that I observed.

Good location and very good price and WIFI ok.

cleaness should be improve a little and TV programs should be improve a lot.

The location is great. Al Rigga metro is a five minute walk. Costs 3AEDs from the airport. Its central to the red and green line. A NOL card is essential unless you are driving which I didnt. I didnt eat any food at the hotel. The nearby areas are cheap for food and plenty choice in 20 minutes walk including a Saravan Bhavan. The Gold souk is also close. The room has very comfy beds. The size is quite large. We were bothered by the disco sound only on one day. Try and ask for rooms on the 3rd or 4th floor. The minibar is a good and bathrooms are also good. The cleaners were very good and did what we asked them to. You get two 500 ml drinking water bottles daily but close by are good supermarkets and you can buy water too. We had a good holiday. Shahrukh and Wazir are very good blokes.

The pool is so small that I just about fit in it. So didnt try any other facility. Didnt eaat any food at the hotel either.

The bed and sheets were incredibly comfortable. The breakfast was good. The air conditioner was so great. The staff was amazing, friendly, and helpful. It was my partner’s birthday and the restaurant staff even saying happy birthday to him and brought him cake. I’ll never forget that. Aman and the travel company that you had near the front desk were very helpful and affordable. I’m very glad the hotel has them there. friendly, and helpful.

 I didn’t like not being able to bring a cup of coffee up from breakfast into my bedroom without restaurant staff coming to my room later and knocking on the door asking for the coffee cup. Also, I was stopped at the elevator and told I can’t bring up a bowl of fruit from the restaurant buffet. I just thought that was strange. I would also recommend they spend a little time and money on wallpaper repair and those sorts of maintenance.

Location and the facilitation was exceptional , 24Hrs check in desk and the Filipino night manager have made my stay exceptionally fantastic, I stayed over 11 days and all the amenities and the housekeeping was on the dot .overall I could recommend this property anymore who looks for venue to stay with value for money.

Everything was fantastic except the TV remote has broken back, beds ground space very low so if can lift the beds a bit would been perfect. Also would have been better if they can give some extra lighting and some extra pillows .

I love Everything except the pool was freezing on 1 and half weeks I stayed there. And its winter season.

The Club at the groundfloor will make you sleep at 4am, because the sound waves will vibrate your bed causing you to sleep less and a bit irritated. The building doesn't have noise proof, because you will hear all the car honks, the neighbors doing karaoke and even the meows of the street cats., tho my room is at 6th floor.

Spacious rooms, close to public transport including metro. Good lobby. Reasonably good breakfast menu though we did not check out the menu on other days for variety. Travel desk (outsourced) available in the lobby for day tours or packages. We did the desert safari through them. They also provide airport drop(paid service). Reasonably priced rooms, including the extra bed we asked for.

The shower head in the tub area was leaking. It was changed promptly but considering that we checked in only at 9 pm, it should have been checked earlier. The internet wifi signal was very poor on the night of arrival. The next day it was sorted out but again before a room is released this should be checked.

I recently stayed at a Grand Central Hotel for 6 days and I was thoroughly impressed by the level of cleanliness and maintenance. The hotel was well-kept and I could tell that the staff put a lot of effort into keeping the premises in great condition. Moreover, the staff were extremely courteous and friendly. They went above and beyond to make my stay as comfortable as possible and were always willing to help with any request I had. I felt well taken care of and truly appreciated the hospitality of the staff. Overall, I highly recommend this hotel to anyone looking for a clean and comfortable place to stay with excellent customer service.

I expected a good street view from the balcony but since the hotel is situated in midst of a old city area, the view from the balcony is not that great.

Esperanza at the breakfast is always happy to see everyone and the free breakfast is good, the location is good, the room is good, the wifi needs upgrades, I got disconnected several times. The bar at the grand central hotel tried to scam me 50 AED because I'm not from there, the staff at the front desk hotel said the same thing, no very nice to scam people. I'm glad I was with friends at that time and my friends came out from the bar to get me, no problem.

the front desk staff and the bar staff are such scammer, 50 AED to enter the bar because you are not from there.

The Room was excellent & well maintained. Front desk staffs especially, Irfad, Sofian & Sharukh Khan are excellent & because of their hospitality & greetings, it is making me to book my stay every time in Grand Central even though there are many hotels nearby. Moreover, any small issues found was also made sure it is rectified within few minutes. The house keeping team use to do their job excellently in time.

Nothing as such....