voco Dubai The Palm, an IHG Hotel

The staff, absolutely all very service minded and always pleasant. They make you feel welcome and that you are a guest with a capital letter. I would especially like to mention Honey who works at reception, she was there with my check-in. Got a nice room with a view and she made my day. The breakfast was decent and the staff, everyone who serves breakfast are wonderful, they always meet you with a smile and the crockery is amazing.

Since the very first moment we arrived at the property, Rouxshin, Mohammad and the Food Director made us feel very special. You are in hotel but you feel like you are at home. The hotel is brand new, and in the middle of west beach, very convenient location if you enjoy the beach, the sun, the sunset and night life. The food director at the restaurant is taking very good care of every customer and able to accommodate different needs. If you wanna stay in a luxury hotel in one of the best Dubai location, do not wait any longer. Book this hotel today. I strongly recommend a beachfront view room.

We enjoyed our stay at Voco. The staff were amazing and were always on hand if we needed anything. Our panoramic view room was incredible in every way, from the amazing view overlooking the water to the comfortable bed and beautiful bathroom. The buffet breakfast was delicious with so much to chose from and the restaurant for dinner was delicious. We were also very spoilt with a lovely cake and rose petal display on our bed for our anniversary which was very much appreciated. The hotel is walking distance to the monorail which takes you up Palm Jameriah to Atlantis and you can also walk to Nakheel shopping mall and The Palm View where you can get a birds eye view of Palm Jumeriah. It's takes about 30 mins in a taxi to the international airport.

The only thing we didn't like was the loud music coming from the beach club on the beach that went until about 1am. When you're tired from travelling this is the last thing you want to hear when trying to get to sleep.

First of all I would like to say that this Hotel is located in a pretty busy coast. There are several huge hotels like 5 Palm or Radisson which concentrate many tourists and parties. So, sometimes till 10:00 PM you might hear music. However, hopefully, tight curtains prevent these sound to interrupt your stay. Rooms are big enough for 2 persons, however you will not have free space for other guests, so freinds invitation is not a good idea. Still, bed is large, there is a small table and 2 soft chairs. It`s enough for a few hours before sleep. About facilities on a roof there is a bar with small pool. the only minus is that pool is surrounded by a glass fence, which is a bit dirty, thus no instagram photos are possible. Also there are 2 restaraunts. we didn`t try one for dinner so nothing to say here, the first one is for breakfast. I ll meantion it in minuses. Other guests wrote about construction nearby, but it usually starts at 10:00 AM and end no later than 7:00 PM. You wont probably stay in this hotel for the whole day so this point is irrelevant. To sum up, this hotel is a very good choice for youngths and just married couples. For families there is no enough infrastructure, for elderly I think its too noisy during the day. However if you want to expereince Dubai by visiting sightseeings, shopping in malls and going to bars and clubs this palce is really good choice for you.

Abut minuses. This major one is breakfast. It is very scarce and most dishes are not tasty. I think they do not know how to cook eggs properly, so do not expect anything except basic noutrition. There is no other milk except standart dairy one, and little choice of vegetables. And do not even try meat - sausages are awful. I suppose you can save money and do not pay for breakfast, better try to visit restaraunts in this district to experince better breakfast. Another problem to menation - no socket in the bathroom. One for a shaver (but I dunno which model it should be, something from late 80-s, I suppose). If you need to charge toothstick or dry hair you should use sockets in the bedroom. It is not very comfortable since the only large mirror is in the bathroom.

great location, very friendly and helpful staff The hotel was immaculate, food at the restaurant was brilliant too. They made a lovely bed decoration and fruit platter and chocolate dipped strawberries as a surprise as it was our honeymoon which was a really thoughtful touch.

Nothing

- Ian at the front desk is made for his job and fully understood our wishes; changed our room on our request. - Lisa cleaned our room fantastic each and every day, with a big smile! - Amim Shahin made us feel extra relaxed at the swimming pool - Kashif Hussain always went for the extra mile for us in the lobby - The valet parking guys are amazing: fast, friendly and not furious! These are all top people! The valet pa

The front desk receptionist ANTON RVASHNIN is an absolute disgrace for the hotel: to-tal-ly not customer driven, no sense of urgency and totally not helpful. Bloody shame he is the face of Voco the Palm, lacks everything someone needs at the front offfice. He is a 180 degrees contrast of all the nice and friendly staff in the hotel. Secondly, the hotel rooms suffer a bit of the outside (music) noise of other hotels and bars (not a big thing). Don't forget your ear plugs.

Location, staff were very helpful, room and hotel cleanliness very good, restaurant good food and service

Didn't get the room we booked Noisy at night from local hotel restaurants Hotel still under construction

Excellent location! Right at the beach, no beachclubs in front of the view. Extremely helpful and friendly staff. The luxury of choosing between the private beach, or the beautiful rooftop pool + bar. Spic and span clean rooms. We also liked the size of the hotel. Not such a megalomaniac size as others on the West Beach.

Breakfast was oaky, but nothing special.

EXCELLENT service. The staff were out of this world. Couldn't imagine a better experience. The room was amazing, we also happened to get a sea view rook upgrade which was super lovely! Great facilities, very clean, serviced. Breakfast was lovely, lots of options, very fresh and great quality. Location right by the beach and taxis readily available to get anywhere. Would absolutely recommend to anyone. Thanks a lot Voco. (The best hotel I've stayed at thus far).

So clean and new, staff where amazing and so friendly Amazing value for money On the beach and right next to all the beach clubs

Nothing really, it’s a big of a drive into the main town but that’s with all the hotels on the palm