Holiday Inn Bolton Centre, an IHG Hotel

Great location, 5 mins walk from shops and plenty of restaurants to choose from. Staff were really friendly and helpful. Parking in garage underneath is decent, but sometimes busy.

Only a couple of minor issues - the basin in our bathroom was almost entirely blocked and took about 5 minutes to drain. I reported this and it was swiftly fixed. On our first morning there, they had no hot food 'due to unforeseen circumstances'. Not a huge deal, but I had been encourage to prepay for breakfast the night before, and paid £12 per person for choice of continental or cooked. But continental breakfast only is actually £10, so my prepayment was actually a bad deal on that day! The cooked breakfast the following day, however, was delicious.

Very pleased with room. Plenty of sockets. Different choices of lighting. Desk area spacious. Light in wardrobe plus ironing board & iron & hair dryer. Beds very comfortable. Great shower room with choice of 2 shower options, proper bath towels, soap shampoo & body wash, tissues plus plenty loo paper provided. Breakfast is superb, so much to choose from - self service and can have as much as you can eat. Staff are very friendly and helpful. Very comfortable atmosphere throughout.

Only fault was the heat wave was excessive and the room was too hot. Windows can only be opened slightly - could do with being able to open wider or have air conditioning. Have stayed here twice before and room temperatures have not been a problem

The hotel was lovely, clean and welcoming our rooms had a complimentary chocolate bar, biscuits and most importantly water on arrival. The bed was super comfy and the shower was amazing, finally a shower with controls the opposite end to the shower head so you can turn it on and set the temperature without having to endure the freezing spray first. The Dove toiletries were also a wonderful addition to the bathroom and i loved that they were in big refillable bottles so you didn't have to use them sparingly. The breakfast was also lovely and had a great choice. Thanks to Chelsea on reception who made our check in effortless. 100% recommended and if we come back to Bolton this is where we will stay.

The only tiny negative was it would have been lovely to have also had the complimentary water and biscuits on the 2nd night of our stay, however we would definitely stay here again.

The room was nice and clean and modern everything you could need for an overnight stay. Bed was comfortable slept well and the WIFI was really good. Parking wasn't an issue ,plenty of space

The room didn't have aircon. Apparently its being undergoing a major repair. I received a message from the hotel after I booked and paid for the room. They did provide fans ,fortunately I didn't have to use due to the room being a comfortable temperature, also the fans are quite noisy. I don't believe this issue is reflective in the price since the room was £99

Shared a twin room with my sister. Beds very comfortable. Saturday and Sunday nights of our stay were quiet and peaceful Choice of shower heads, and lovely hot water, bathroom very clean. Breakfast had good menu choices, staff very helpful all round and with dietary gluten and dairy free requirements. The reception staff, especially Chelsea and the young man who only works at weekends, who we saw most of, were exceptionally helpful and welcoming. We had an altogether pleasant stay and will be back next time our family gathers in Bolton. Thank you.

No complaints at all.

Second time back within a few weeks, This time the room was much better on the 2nd floor having been refurblished but negative points on that below. Otherwise, a much better experience, staff very friendly and helpful. Location and parking was fine although parking was a bit sparce as they were quite busy. Breakfast nice, plenty on offer and nice, tasty food.

Refurb rooms still a bit to go. Although better than my last stay, paint splashes on the door handles, silicone sealant around the sink must have been done by a child, the bathroom doors are smaller than standard size but they had one lick of paint and they are falling apart (like the last room i stayed in) and peeling due to the steam. Seems like the contractors got 80% of the way there and gave up but generally, a nice, comfortable room and i admit, i am being picky here.

Great location for the town centre. Front desk staff were very helpful and so lovely as was dining room staff. Cleaner was lovely and friendly. Room was lovely and clean. Tea and coffee making facilities. Lots of plug sockets!! Huge comfy bed!! Bathroom a bit on the small side but water pressure was very low.. Dove toiletries.. If anything was needed toothpaste etc we just had to ask. Breakfast was excellent with a good choice of cooked food.. Cereals.. Fresh fruit... yoghurts.. Pastries Everything was just lovely for our 6 night stay.. Travelled from Spain for a wedding and our stay here was fab.

Just the water pressure

The room was clean and well furnished. The lighting was extremely good in the bedroom, the pillows comfortable, and the staff exceptionally helpful and kind. The breakfast was also very good, with plenty of options.

The shower was also very good, but there was no handle for my elderly mother to hold on to, and the floor of the shower cubicle wasn’t ridged, so it was easy to slip. Some more attention to the needs of older people and the risk of falling would be helpful.

1) Location was good as it was near the Bolton city centre and near several bus stops (good for me as i travelled via bus to work). 2) Breakfast was great. Definitely the best I've had in an European hotel. Liked the pastries and the self service coffee machine. 3) Restaurant food (i.e. dinner) was great too. 4) Staff were generally helpful.

1) Lack of laundry service - fortunately there were a couple of laundry companies in the area. 2) Lack of TV guide - it will be useful to have one in the room, otherwise guests will have to manually record the channels in the room. 3) Lack of complimentary bottled water - it's surprising that there was none at all given that it's a IHG hotel

A very nice, great quality hotel. investing in updating the rooms which is always a good sign. Ample free underground parking which was great. Very comfortable stay.

Sadly the room I had shouldn’t have been bookable. it had recently been refurbished which is great but it was nowhere near finished. Holes in wall where the tv should be mounted, masking tape around fixtures, sealant in the sink and damage to the shower tray to name a few. This didn’t affect my stay but I shouldn’t have been booked into the room. When I informed the staff I half expected some kind of compensation or discount but sadly it wasn’t offered but isn’t the end of the world. This really let the stay down for me but shouldn’t put others off booking here.