Hampton By Hilton Bristol Airport

Fantastic location for the airport. Only took us 5 minutes to walk from hotel to terminal. Staff were excellent and could not do enough for you. The hotel was beautiful. Christmas decorations were beautiful. Just loved the hotel. Breakfast started at 4 am which was brilliant as we could have food before our flight at 6.30am. Will definitely be staying there again with my family.

Nothing.

This hotel has looked carefully at the needs of travellers needing to make a quick getaway. The design of the rooms - and especially the bathroom - was exceptional . No bigger than most airport hotel rooms, it made excellent use of space. From the sliding bathroom door that 'closed'the wardrobe to the simply but thoughtfuly designed desk, bedside tables, multiple power points and superbly positioned shower controls and soap/shampoo this room had been carefully designed with the traveller in mind. No space wasted. Everything provided - even a safe. A+ facilities. The front desk and bar staff also worked as a team in a well-designed lobby and cafe. Superb.

At first I did not like the fact that we couldn't book the room without breakfast - but - the way that they had set up the buffet breakfast by the airport exit door was again so you could grab a quick bite en route. Again - very thoughtful layout and design.

I travel to Jerez de la Frontera regularly to do flamenco classes with teachers there. Not exactly leisure nor work. It’s a long journey and to save time and money I invariable catch a very early flight. I can then travel on from Malaga to Seville and then Jerez. The hotel stay makes that possible and I can leave the car in the Silvee parking and go to bed in comfort. The breakfast in the morning is a bit grundgy - but I do have a particular diet (no dairy milk, no factory bread, only organic). It is included with the price though. This time we had to take a long detour walking to avoid building work. Never mind all wirth it.

The staff are great. The rooms excellent.

The beds are really comfy, rooms spacious and airy. Lovely bathroom. Breakfast was good. The location couldn't have been any better, literally just across the road from the terminal building.

We had an issue with our room when we checked in. I won't go into details but the night manager seemed quite mortified by it. The next day we were given a can of pop and a bar of chocolate each by way of an apology. I think given the nature of our complaint and how much we paid for the room, this seemed a little insulting.

The hotel is clean and comfortable. Croissant at breakfast were good. The rooms are comfortable. The price I think is high for what is basically a upmarket Premier Inn. However, it is the only hotel by the airport so I can fully appreciate why there is a premium. We chose to pay the price as my husband had an early flight and we wanted to be as close as possible to the airport. We could have stayed at the Clifton Gorge Hotel Du Vin for the same price which would have been much more of a 'special' stay but as we basically just wanted a bed for the night this was fine. It is a hotel that offers what it says it will do. The staff member I dealt with at check-in was very friendly and helpful.

Very small thing but I was surprised that there was only standard tea or coffee sachets in the room. I would have liked a green/peppermint/ or something similar before going to bed.

I bought an excellent burger and chips for my evening meal. But more of a choice of a set menu, more formal, evening meal which I would expect from a "Hilton" hotel instead of "fast food" would have been preferable. Breakfast was good, although the English breakfast could have started a little earlier because of early flights. I could not fault the room, clean and warm and even though just yards from the runway - no noise from aircraft!!! Usually not a hassle to get from the hotel to the departure lounge - but difficult when the site is being upgraded.

The only fault I can state is the fact that, even though it was beyond the hotel's control, the area around the departure/arrival terminals were being, so called "upgraded". I believe that the hotel could have offered customers a free system for them and their baggage to have been taken to and from the terminals, instead of the 10 - 12 minute convoluted walk, when the walk would usually have taken 2-3 minutes! Wouldn't have been a problem except for the fact it was pouring with rain!! And a taxi for the 500 metre ride was quoted at £15!!!

My bedroom was really good. The room was clean, the bathroom /shower was excellent. The breakfast the following morning was very good plenty of different choices to have.. All in all a pleasant stay.

I had an issue with my booking when I arrived.. The gentleman could not find my booking. I told him my name but continued to say he could not find it! I had to show him an email from my booking. He said my name was too long and the system did not show my surname. I felt quite stressed after having my journey to the airport. After much discussion it was sorted out.

We have stayed here many times and as usual everything was great - however Bristol airport has changed over the last 5 years so its not such an attractive location to stay for travellers with 2 large bags and using Rental car as Avis etc ( who used to be just a short walk from the Hotel ) have moved(been moved ) to Silverstone Parking so you have to check in at the hotel, drop your bags, get an hour of free parking then drive out of the hotel car park , drop the car at Silver Stone parking then get the bus to the terminal - since there were no trolleys provided, I grabbed one at the Terminal and took it all the way to our room

No trolleys at the hotel - long walk to terminal in the morning due to extensive Bristol Airport extensions to Car Parks etc - thats not the Hotel's fault but it makes it less attractive. That said for early morning flight still the best place to stay near the airport.

The hotel is right by the airport, but there were quite a lot of steps and I would not have managed them alone with a heavy suitcase. The room was excellent - clean and comfortable. We were at the back and able to go to bed at 9pm without being woken by noise of guests or flights. Breakfast to go was very much appreciated at 3.40 am!

The food in the restaurant was not as good as I had expected: the choice was limited for me, and the burger and chips I ordered as a last resort was not overwhelming, just ok. My husband chose a curry and was very happy with that. It just shows how our tastes affect our reviews. So other guests would probably love the food choices!! I didn't like the two flights of steps between the hotel and the airport departures.

Mostly good. Rooms as nice as usual. Requested an extra sheet which was in the bedroom on arrival - very happy :) Staff are always nice Handy M&S in the airport terminal prior to departures (not overpriced) so we picked up a few nibbles.

Early breakfast (03:00) take out was rubbish. Dry croissant, horrid apple juice and an apple or banana - that was it. Expected a much better selection for 'continental' -perhaps a portion of cheese and crackers if you don't like sweet for breakfast which I do not. Have had a much nicer breakfast at the hotel when our flight was later in the morning. Room was very nice, as expected, although it is overpriced for a room but I suppose you pay for the convenience being at the airport!