Call for great rates
+1-833-728-20413,460 reviews
From
$285Westgate Street, Cardiff, CF10 1DA, GB
Reservations:
+1-833-728-20413,460 reviews
1/51
From
$285Call for great rates
+1-833-728-2041Spa/Wellness packages
Pet Friendly
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Welcome to The Parkgate Hotel, a luxurious 4-star hotel located in the heart of Cardiff, United Kingdom. Just steps away from the city center, this hotel offers the perfect location for travelers looking to explore all that Cardiff has to offer. With a staggering 3460 reviews, it's clear that guests have been impressed by the impeccable service and amenities provided at The Parkgate Hotel.
Starting at a minimum price of $285, guests can indulge in a range of fantastic amenities during their stay. Whether it's unwinding with a spa package, staying connected with complimentary WiFi, or enjoying a delicious breakfast to kickstart the day, there is something to cater to every traveler's needs. The hotel also offers a fitness center, perfect for those looking to stay active, and a restaurant and bar to enjoy a delicious meal or refreshing beverage.
The Parkgate Hotel goes above and beyond to ensure a comfortable and enjoyable stay for all guests. With features such as air conditioning, room service, elevator access, and wheelchair accessibility, the hotel caters to the needs of every traveler. The spacious and well-appointed rooms offer a range of amenities, including a private bathroom, flat-screen TV, and a coffee machine, providing guests with a home away from home during their stay. So why wait? Experience the unparalleled luxury and exceptional service of The Parkgate Hotel during your next visit to Cardiff.
When it comes to dining, The Parkgate Hotel has you covered with its on-site restaurant, The Sorting Room. This modern restaurant offers a British cuisine that will tantalize your taste buds. From traditional favorites to innovative dishes, The Sorting Room ensures a dining experience that is both delicious and memorable. Whether you're looking for a hearty breakfast to start your day or an elegant dinner to cap off your evening, this restaurant is the perfect choice for any meal during your stay.
At The Parkgate Hotel, we understand the importance of convenience when it comes to payment options. That's why we accept Visa, Mastercard, and American Express as payment methods. Unfortunately, cash is not accepted at our establishment. This allows you to easily pay for your stay and any additional services with the peace of mind that comes with using a trusted and secure payment method.
The Parkgate Hotel offers a variety of room types to accommodate every traveler's needs. Choose from a range of options including the Superior Queen Room, Deluxe Junior Suite, Deluxe Suite, Superior Suite, Suite, King Room, Junior Suite, or Deluxe King Room. These well-appointed rooms provide the perfect space to relax and unwind after a day of exploring Cardiff. With comfortable beds, private bathrooms, and amenities such as flat-screen TVs and coffee machines, you'll feel right at home during your stay. Whether you're traveling solo, as a couple, or with your family, The Parkgate Hotel has the perfect room to suit your needs. So why wait? Book your stay today and experience the exceptional comfort and luxury of The Parkgate Hotel.
Closest airports
Cardiff Airport
9miBristol Airport
21miGloucestershire Airport
52.2miExeter Airport
52.5miSpa/Wellness packages
Pet Friendly
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Terrace
Wheelchair accessible
Bathtub
Free toiletries
Private Bathroom
Superior Queen Room
1 Double Bed
225 sqft
Private Bathroom
Flat-screen TV
Dryer
Air conditioning
Welcome to our Superior Queen Room, a cozy double room perfect for couples. With its spacious 226 sqft, private bathroom, and luxurious amenities like a flat-screen TV and air conditioning, you'll have everything you need for a comfortable stay. Rest and relax in the comfort of our queen-sized bed, and enjoy the convenience of a dryer, free toiletries, and more during your stay.
Deluxe Junior Suite
1 Queen Size Bed
390 sqft
City view
Private Bathroom
Flat-screen TV
Dryer
+
Indulge in our luxurious Deluxe Junior Suite, offering a spacious 388 sqft of elegantly-designed living space. Enjoy scenic city views, relax in the comfort of a Queen size bed, and unwind in a private bathroom equipped with modern amenities.
Deluxe Suite
1 Queen Size Bed
1 Bunk Bed
710 sqft
City view
Private Bathroom
Bathtub
Coffee machine
+
Experience the luxury of our Deluxe Suite, a spacious and stylish suite boasting 710 sqft. Enjoy stunning city views, unwind in the private bathroom with a relaxing bathtub, and indulge in modern amenities such as a coffee machine and a flat-screen TV. Perfect for 2 adults and 2 children, this suite offers comfort and convenience for your stay.
Superior Suite
1 Sofa Bed
1 Queen Size Bed
590 sqft
City view
Private Bathroom
Bathtub
Coffee machine
+
Experience the ultimate comfort and style in our spacious Superior Suite. With stunning city views, a private bathroom with bathtub, and a range of luxurious amenities, this suite is perfect for a relaxing getaway or a family vacation.
Suite
1 Queen Size Bed
700 sqft
City view
Private Bathroom
Bathtub
Coffee machine
Welcome to our spacious Suite, a 700 sqft room offering a stunning city view. Relax in the comfort of your Queen size bed, indulge in a luxurious private bathroom with a rejuvenating bathtub, and enjoy modern amenities like a coffee machine, flat-screen TV, and free toiletries.
King Room
1 Sofa Bed
1 Queen Size Bed
300 sqft
Private Bathroom
Flat-screen TV
Dryer
Air conditioning
+
Experience comfort and style in our King Room, a spacious double room with 301 sqft of space. Perfect for a family of four, this room features a private bathroom, a flat-screen TV, and modern amenities such as an air conditioner and a dryer. Enjoy a good night's sleep in the queen-size bed and make use of the additional sofa bed for extra relaxation.
Junior Suite
1 Double Bed
365 sqft
Private Bathroom
Flat-screen TV
Dryer
Air conditioning
Escape to our Junior Suite, a spacious and stylish suite offering 366 sqft of comfort. Enjoy a restful sleep in the cozy double bed, unwind in the private bathroom with complimentary toiletries, and indulge in the convenience of a flat-screen TV and air conditioning.
Deluxe King Room
1 Queen Size Bed
270 sqft
Private Bathroom
Flat-screen TV
Dryer
Air conditioning
Experience the ultimate comfort in our Deluxe King Room with a spacious 269 sqft area, featuring a plush Queen size bed, private bathroom, and a flat-screen TV. Enjoy a relaxing stay with amenities like air conditioning, shower, and free toiletries.
8.7
3,460 reviewsFrom
$285Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
John
8.2
8.2
The staff where friendly and welcoming. As could be expected from a newly opened hotel, it was very clean. The room was ok for size but I did notice how quiet the room was, absolutely no sound from outside on the busy street. It's a great central location, you could want no better.
How could your restaurant only have cold plates to serve up a hot breakfast??? Having come from a catering background, I found this appalling. The food served up was no better than a café on a bad day. Wow and you charge £26 or as I look at it £52 again appalling
🇬🇧
John
8.2
8.2
Excellent hotel but room rates were doubled for Coldplay and it's excellent location for Principality. Breakfast very good room very comfortable.. Staff very helpful
Check in 4pm Out 11pm. Received email advising that breakfast needed to be booked. Rang the hotel to be advised this was noot required. After the concert went to the bar for night cap unfortunately so did everybody else meaning quite a wait for drinks which frustrated some guests. I suggested that pre order system for simple drinks bottled beer g&t etc may be worthwhile to avoid this situation. There was also what appeared to be an unnecessary wait to be seated for breakfast with 10 guests waiting. When seated I had to request a fresh mug as the item provided was dirty. I would use the hotel again but if you are going to premium price I feel you need to ensure service levels are maintained which is more a management issue as all. Staff were all very good.
🇬🇧
Gwennan
8.2
8.2
The hotel decor was beautiful and spa treatment was outstanding. The bed was super comfy. Lovely wall to ceiling windows. The breakfast was ok, not the best choice or taste. There was a lack of organisation with no food in the hot counter, no bowls for cereal, empty cereal boxes all over the counter, no additional butter.
We thought there would be an option for room service or some info provided in the room. We also went for the Superior Queen expecting a bath! Mentioned above about breakfast
🇬🇧
Deborah
10
10
Exceptional. An immaculate hotel with experienced, friendly staff. Very nice lounges/ bar areas with a great restaurant. Our room was on the highest floor with spectacular city views.
The receptionists , sadly, in the Spa. When I asked what facials were available she didn’t know ( there are 5) and had to refresh the hotel’s website to read me the menu. I’d booked my husband a hydrotherapy session and wanted to upgrade for a treatment - but were told we couldn’t as we’d booked it on the phone(!) they were unhelpful and let the hotel down because staff in the main frame of the hotel were diligent & enthusiastic. The other problem was to park m, you have to use the NCP car park which is hazardous & narrow - only one person can exit their vehicle - you have been warned !
🇬🇧
Matthew
9.1
9.1
Excellent location, right in the very centre of Cardiff. The hotel itself is lovely, the staff were superb and very helpful. The room was comfortable and considering the pubs around us, it was quiet. Bed was comfy and we had a good night sleep. Breakfast wa slovenly with a really good choice. We used the spar facilities, which was nice and relaxing.
Nothing we didn't like. The NCP car park next door is way to expensive, £51 for 24hrs.! If you visit, park in the Just Park car park by the Capitol Centre, it was £15 for 28hrs. 10 minute walk to the hotel. This is no reflection on the hotel, just advice.
🇬🇧
Karen
10
10
This hotel has a lot of ambiance the staff are all happy and helpful. The design of the hotel is very relaxing and all the furnishing and furniture and are to a very high standard. Book into the thermal spa and treat yourself to a facial and massage. They are excellent therapists and they are very experienced.
The car park closest to the hotel is disgusting men are urinating openly in the car park. The smell hits you before you get near the car park we have stayed on more than one occasion we have never seen any staff in the car park and it has never been cleaned. It needs disinfecting urgently and on a regular basis. It's the closest to the hotel so we have to go back there. We only walk up the car ramps we never go in the entrances. it's the worst car park I have ever been in. It lets the city of Cardiff down and you see both sides of the divide between the lovely hotel and a car park being used as a toilet with no cleaning its a health hazard.
🇬🇧
Claire
8.2
8.2
Very clean everywhere. Very welcoming and polite staff. Beautifully decorated. Cosy but modern. Bed was very comfortable. Everything was available that we could of wanted. Ideal location for getting around Cardiff. Close to the main shopping area, train station, buses and e-bikes all over.
Breakfast was the biggest let down. No vegetarian substitutes for meat. Hotel industry on the whole falls down here. Plus selection was ok but not out standing. We were the first in the door and were surprised that the buffet selection was already cool. Add an aggressive air conditioned room and you had to eat pretty fast. I've had much better at budget hotels which should not be the case. The bar in the evening is overpriced and slow to serve. Shame as again lovey staff and venue.
🇬🇧
Rachel
9.1
9.1
We decided to treat ourselves to a night at the Palrkgate and forget the world for a short time The Hotel is beautifully decorated and the room was .s very well appointed. The bed was one of the most comfortable I have slept in and the pillows were soft but supportive. I particularly loved the in built reading lights in the headboard. The bathroom was well thought out and the shower was splendid. The staff were delightful and service was top notch. There was a very good selection of Breakfast options, and the food on offer was top quality. I particularly loved listening to swing music over breakfast in the elegant dining room! There is a spa on the top floor, and we treated ourselves to an evening session in the thermal suite, which was discounted for hotel guests and was definitely value for money as we watched a stunning sunset over the rooftops of Cardiff from the hydrotherapy pool. The Hotel is ideally situated in the city centre, within a short walk of Cardiff Central station, the Principality Stadium and the Castle on Westgate Street, and after 7pm on a weeknight, the street itself was very quiet.
Everything was mostly top notch, but the room we were in was next to the lifts, and there was a whirring vent or fan outside the window, so there was definitely nous that could d heard throughout the night, for Simone with autism, this was a sensory issue. Personal choice, but some of the hot breakfast options (bacon, sausages, fried eggs) could have been done with a little longer coming time, so next time would ask for an order from the kitchen.
🇺🇸
John
9.1
9.1
Hotel was centrally located in downtown area. Easy waking distance to a variety of restaurants, pubs, sport venues and sightseeing venues. Staff was very friendly and helpful. Breakfast was excellent. Views from room very good as well. Excellent overall comfort in the room.
Arrival by car and parking was a challenge. There is no good place to pull up, even for a short period of time. However, the front desk was very helpful in pointing out a location across the street to park for a very brief period to unload the luggage and then directed us to a parking structure very nearby.
🇬🇧
Mya
8.2
8.2
the hotel itself is nice, the room is comfortable - the bed is amazing! so much so I had to take pics of the mattress topper to get for the home - did not want to get out of it. I think it is a little stingy asking staying guests to pay for spa facilities - previous comments from hotel mention it is because they want to keep access limited so the experience is more enjoyable but in that case just have a booking system subject to availability without the charges. the spa itself was also ok but it literally consists of a pool, sauna and steam room. would have been nice to have some fruit infused water stands and a herbal tea station as an extra touch. the dyson hair dryers in the changing rooms didn’t work. the breakfast was ok - a good choice of all the usual things but some things were a bit tasteless (mushrooms, potato hash etc)
as per my previous comment
Attractions
Principality Stadium (Millennium Stadium)
0.1miCardiff Castle (Castell Caerdydd)
0.3miCardiff City Hall (Neuadd y Ddinas)
0.4miBute Park and Arboretum
0.4miNational Museum Cardiff
0.5miTechniquest
1.3miNorwegian Church Arts Centre
1.4miLlandaff Cathedral
1.9miPenarth
2.9miCaerphilly Castle (Castell Caerffili)
6.9miBarry Island (Ynys y Barri)
7.1miCheddar Gorge
22.4miBrunel's SS Great Britain
24.7miSmoke & Mirrors
25.1miTintern Abbey
26.4miAttractions
Principality Stadium (Millennium Stadium)
0.1miCardiff Castle (Castell Caerdydd)
0.3miCardiff City Hall (Neuadd y Ddinas)
0.4miBute Park and Arboretum
0.4miNational Museum Cardiff
0.5miTechniquest
1.3miNorwegian Church Arts Centre
1.4miLlandaff Cathedral
1.9miPenarth
2.9miCaerphilly Castle (Castell Caerffili)
6.9miBarry Island (Ynys y Barri)
7.1miCheddar Gorge
22.4miBrunel's SS Great Britain
24.7miSmoke & Mirrors
25.1miTintern Abbey
26.4miAirports
Cardiff Airport
9miBristol Airport
21miGloucestershire Airport
52.2miExeter Airport
52.5miThe Sorting Room
Cuisines
BritishAmbiances
ModernSpa/Wellness packages
Pet Friendly
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Terrace
Wheelchair accessible
Bathtub
Free toiletries
Private Bathroom
Accessibility
Bathroom emergency cord
Lowered sink
Toilet with grab rails
Wheelchair accessible
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Food & Drink
Bar
Breakfast in the room
Fruit
Kids' meals
Restaurant
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Express check-in/out
Invoice provided
Private check-in/out
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Dryer
Electric kettle
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Outdoor furniture
Terrace
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Back massage
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Full-body massage
Locker rooms
Manicure
Massage
Pedicure
Sauna
Spa
Spa/Wellness packages
View
City view
From
$285Check-in
From 16:00
Check-out
From 06:00
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Visa,
Mastercard,
American Express
This property does not accept cash.
What's the check-in and check-out schedule at The Parkgate Hotel?
When you book a stay at The Parkgate Hotel, you can access your room from 04:00 PM and should leave by 11:00 AM.
What are the rates at The Parkgate Hotel?
The entry-level price at The Parkgate Hotel is $285. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
What are the room types available at The Parkgate Hotel?
The Parkgate Hotel offers various types of rooms. These include Superior Queen Rooms, Deluxe Junior Suites, Deluxe Suites, Superior Suites, Suites, King Rooms, Junior Suites, and Deluxe King Rooms. The rooms vary in size, with the smallest being 226 sqft and the largest being 710 sqft. None of the rooms allow smoking. The occupancy of the rooms can accommodate 2 adults and some rooms also accommodate children. The beds available in the rooms include double beds, queen size beds, and sofa beds.
Which amenities can guests enjoy at The Parkgate Hotel?
Guests at The Parkgate Hotel can enjoy a variety of leisure amenities during their stay. They can relax and rejuvenate at the spa, which offers spa/wellness packages, a sauna, and various facial and body treatments like full-body massage, couples' massage, and body wrap. The fitness center is also available for guests who want to maintain their fitness routine while away from home.
In addition to the spa and fitness facilities, The Parkgate Hotel also has a restaurant called The Sorting Room. This modern restaurant offers British cuisine, providing guests with a delightful dining experience without having to leave the hotel premises. Whether guests are looking for a relaxing spa day, a workout at the fitness center, or a delicious meal, The Parkgate Hotel has a range of amenities to cater to their leisure needs.
Does The Parkgate Hotel feature its own restaurants?
Yes, The Parkgate Hotel has a restaurant on site called The Sorting Room. The restaurant offers a modern ambiance and serves British cuisine.
Are both cash and credit cards valid payment options at The Parkgate Hotel?
No, cash is not a valid payment option at The Parkgate Hotel. Only credit cards such as Visa, Mastercard, and American Express are accepted.
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