The Mowbray

We thoroughly enjoyed the breakfast and hospitality of all the staff on duty. The bed was very comfortable. The room code and key card were easy to use. The information provided through text messages were helpful, as too were the information given about the area and local places to visit. The parking permit was very useful and put us at ease with parking our car.

Wasn't able to regulate the radiator tempature in our room to turn it up to make the room a little warmer. I believe that the customer should be given that choice, rather than it be set by the staff. Also the bathroom radiator never came on despite pressing the correct switch. Lastly a minor point, the bedside lamp wasn't working, so the ceiling spot lights had to be used most of the time, which didn't provide the right ambience at times, and which also meant that to use the remote control at night, the ceiling lights had to be switched on rather than a simple bedside lamp. The faulty bedside lamp was reported to a member of staff, who was already aware of it, however, the lamp was not replaced during our stay.

The place had a relaxed atmosphere. The bedroom was clean and comfortable, with coffee and tea facilities and little treats! I had a couch to sit on during the day, and there was plenty of cupboard space. The ensuite bathroom had all that was required. The initial passcode entry system and the use of a keycard thereafter, was simple to negotiate..I LOVED the location, being so near the sea and theatres. The town centre was within walking distance. Breakfast was very adequate, with the hot food cooked to order, and staff polite, but informal and friendly. Everywhere looked clean and well kept. I didn't have time to use the lounge during my stay, but it looked comfortable and welcoming!

I have stayed here before and it still is lovely. Nice perks in the room, such as the coffee machine, tea, coffee, biscuits, etc. Also, a fan was in our room on arrival, which was very much needed and appreciated. Breakfast was lovely, with plenty of choice. Huge bed.

The door to our room (room 14) was so sticky, and therefore really hard to open every time. The sheets on the bed didn’t quite cover the large bed and by morning, our bodies were touching the mattress. Perhaps fitted base sheets may be better. A bigger bin in the room would also be useful.

Superb breakfast - faultless. Great selection and all fresh food with excellent service. Really comfy bed with clean linen - great night's sleep every night.

Room 5 was very small with little room around the bed to move round and we are not big people. The shower was sufficient, but the wash basin was very tiny. A shelf ran the full length of the wall above the basin making it very hard to use - either spilling water on the floor or fitting your head between the shelf and the basin.

I was quite astonished to read some reviews on another site that gave this hotel bad comments? During my 4 day stay I found The Mowbray a wonderful and totally relaxing venue. They offer great coffee, tea, snacks and a full TV service. The shower is powerful and hot... although my disability made it somewhat difficult to use. Room service was not needed, but without fail the drinks and snacks were replenished every day and my bed tidied. This hotel wasn't offering breakfast during my stay, but it offers an honesty bar, has a lift and is located close to the seafront and The Devonshire Theatre. Highly recommended.

Very heavy and noisy, late night traffic...both from cars and motorcycles. The rather steep stairs to access the property proper.

We had an amazing stay, the staff were so friendly and helpful. I received a phone call out of hours to help me with my parking query, couldn't be more helpful and welcoming. Fans were bought and put into our rooms to help us with the really hot weather. Would definitely come and stay again. Breakfast was delicious and such a good choice. Just a block from the beach, perfect, on the same street as The Stage Door who serve scrumptious and excellent value for money food. Thank you A*

the location was excellent, we love Holywell and Meads village so we were well placed for these and of course it only takes about a minutes walk from the hotel to the sea which was wonderful. Breakfast was excellent with freshly prepared food with quality ingredients.

breakfast lift bed position regarding sea and town easy to park using pre paid parking permits staff were very friendly and helpful very quiet inside hotel

toilet takes forever to re-fill after flush no curtains but blinds a lot of light let in sash windows shud be replaced with double glazing if possible as quite noisy from road although I do live in a quiet cul de sac so I would notice car noise not noisy in hotel I must say . very warm in too room but was a fan supplied which really helped and it was unusually hot

Clean refurbished room that was quiet with nice toiletries and near the theatre. Breakfast was very good and freshly cooked.

Room was very compact with little storage space. We were on the top floor and tv reception was very poor and kept breaking up and loosing signal. It was sometimes unwatchable. No reception or staff on site had to enter code on pad to enter building and collect key from inside allocated room.

Location was perfect, 2 minutes from the seafront. From booking our room to our arrival day Roy kept in touch and gave so much information we didn’t have any questions when we arrived. Easy to access the Mowbray and our room. A good base. Breakfast was perfect 10/10. Such a selection to choose from. Cooked breakfast was made from fresh, quality ingredients. Staff were all friendly and helpful. Room was big enough, bed was very comfortable. Decor and bathroom a little tired but very clean and good value for money