Best Western Valley Hotel

Good location within walking/short drive of Ironbridge attraction in grounds adjacent to the river. Ample parking. Room reasonably spacious and good WiFi. Excellent restaurant. We would stay again.

Room was on the 2nd floor and a climb with luggage, although help was offered. This room is not for those with mobility limitations.

For Ironbridge Village and the surrounding area, this is a great location. The walk to the village takes about 10-15 minutes, during which you pass 3 pubs, all of which serve the usual array of lunch and evening fare. Within the actual village itself is a great Fish and Chip shop. The hotel is practical and serves its purpose very well. However, like most such places, it has perhaps seen better days, but all in all, it was comfortable and relaxing. The staff both in the reception and in the restaurant for breakfast we very helpful. Breakfast was plentiful and tasted very good.

As noted above, the hotel serves its purpose, and you really get what you pay for within its price band. However, if you are a business traveller and require a good solid continuous Internet connection, then unfortunately at this hotel you will not get this, as the system kicks you off every 2 or 3 mins...which is both annoying and time consuming. One final thing for the kitchen management, please change the filter coffee. It was stewed.....what about a nice fresh latte machine or cafetieres would be so much better.

This hotel has character and is in a fantastic location with parking and gardens that lead to the river and is only a short scenic walk to the Ironbridge. Staff were exceptional, professional and friendly. Breakfasts were hearty, the hotel has WiFi, was very clean and has a restaurant and bar. I enjoyed my stay and would happily return to stay again.

The hotel does not have a lift but staff will offer to help you take your bags to your room. Mobile signal is not great in Ironbridge.

Hotel grounds opened up to a beautiful park which led down to the river. A lovely place to sit and relax. Location couldn't have been better for the centre of Ironbridge . A lovely antique centre and cafes just a short stroll through the park too. I would recommend a stay here . The breakfast was excellent and a pleasant place to sit with views over the garden and park.

The room was on the second floor . Attic room a little small but then again not overpriced for a couple of nights stay . Maybe consider upgrade on price a little and get a lower floor room , however, facilities and cleanliness excellent.

Lovely food. Nice bedroom. Friendly staff. A lot of places to see in the area

Thin walls in bedroom. Lounges could be better. Parties caused noise in restaurant. Also found if we had booked half board directly with hotel we could have saved 10% on dinners, which were quite high price. Annoyed Booking.com only aloud us to book bed and breakfast.

The hotel is located in a beautiful valley with stunning gardens to the rear which made for a lovely view over dinner. The room was comfortable and contained everything we needed - it was rather small but for the two of us for one night, was all we really needed. The staff on reception were most welcoming when we arrived, and in the restaurant and the bar were lovely. The dinner we had in the restaurant was excellent, and arguably one of the best steaks I’ve ever had. The food alone would be reason enough to make us return, but when coupled with the wonderful location and welcoming staff, we’d found this to be an excellent place.

The only small gripe we could made would be that there was a wedding party in the hotel which we were not informed about in advance. Whilst this didn’t impact on our evening, it did mean we were sat in a lounge upon arrival, however the wedding party soon spread into the lounge making us feel as if we should have to leave - which we did. This meant we went and sat in our room, which wasn’t an issue as such, just a point to note.

Great location near places of interest. Also the outlook and garden is outstanding, as it meets up with a park and river trail. This is not mentioned enough, sitting out under those established trees is a real bonus. Staff are so pleasant and helpful, cannot fault them. Food good.

Room 15 was rather warm, as one window could not open for security reasons. I would avoid in the summer. On the plus side there was an entrance with chair and place for suitcases so the room seemed more spacious.

Beautiful historic building and setting. Peaceful, relaxed restaurant with excellent food. Tastefully furnished bedroom with lots of clothes storage space and a lovely fireplace. Plenty of towels. Easily controlled wall heater. Friendly & helpful Reception staff. Short walk into Ironbridge but lovely hillside park area to rear of hotel too.

Paid more for an executive room but the four poster was narrow for us two, there was a big gap between the mattress and headboard so couldn’t sit up in bed with a cuppa, pillows not good. Lots of condensation in bathroom unless window left open and the privacy blind up, I mopped it up from the window and mirror. One of the restaurant staff, a suited young lady ‘maitre d’ wasn’t particularly welcoming and we found service very slow considering there was one party of bridesmaids and two couples so not busy.

Lovely hotel in fabulous surroundings, a few steps from the hotel grounds straight into large beautiful park alongside the river. Very easy 5 mins walk along side the river into the town. Lovely seating area outside, good large size car park which was free. Room large, lovely bathroom, 4 poster bed. Breakfast fabulous, good selection of continental and full English buffet style. Coffee was lovely in the bar/lounge area. Room overlooked the gardens and park. Would definitely recommend and stay here again in the future.

Furniture a little dated but did not spoil our stay and given that the hospitality industry has suffered badly during Covid lockdown, this is to be expected. Hopefully as things improve the furnishings can be updated at some point.

The staff were really lovely and the food was excellent!

The pillows were not very good and kept falling down the back of the bed, making it quite uncomfortable. Also the table tops throughout were sticky, and I think this is due to the varnish lifting, which happens when you sanitise wood tables, but it gives a feeling of being a bit unclean, even though I know it wasn't as I saw the tables being cleaned. The shower wasn't great either, but this was an electric shower, so it was only to be expected.