Comfort Inn & Suites Brighton Denver NE Medical Center

Clean. All but one employee was amazingly cheerful and helpful.

I asked for our room to be cleaned and get new towels and coffee. First I was told our room wouldn't be cleaned that day but I could get towels and coffee. The next breath she said our room was on the schedule for cleaning that day and they were just running behind. We returned later that night to an uncleaned room and no towels or coffee. We never did get clean towels or coffee. We also asked at check in to pay with my sisters crediit card instead of mine. They took the info at check-IN. Upon check-OUT it had been charged to my account anyway. We were also charged for an extra night which has been corrected. I would stay here again though - the room and breakfast were wonderful. Just had a couple hiccups.

I've stayed here a couple times with my family and every time the staff were very respectful and nice. We also love that it's truly a non smoking facility. Since the pandemic it's been hard to find locations that aren't trashed or filled with smoke, thank you Comfort Inn for enforcing your policy and taking care of your property. One more important note, especially for families, they also have a pack and play bed for the littler ones. This makes it so much easier to not have to worry about traveling with one or worry your little one will fall off the tall beds.

Breakfast was great, room was very nice and bed was comfy! Liked having a map light by the beds.

Need more trash cans in the room, or at least a little bigger one. Was disappointed the hot tub was down because that was one of the reasons I booked at this motel. Really didn't care for the glass windows in the bathroom door, at night when someone used the bathroom the light from in there lit up the room.

the staff was amazing and very helpful, we arrived and had the run room booked and confirmed however the front desk person said they were full and didn’t know why we were allowed to book a room but she looked and looked and found a room for us from their overflow and took care of our family thank you so much for going out of the way to help us and she was very polite about everything!! awesome customer service !!!

not much

The room was big and the bed was very comfortable. I had my own vehicle so I didn't mind ~25min drive into downtown Denver. It's actually a really pleasant drive. The Barr lake state park nearby was a nice touch.

I really had no complaints. Just wish I could have stayed longer :)

Everything! Comfortable bed with luxurious sheets and pillows. Spacious suite with 2 TV’s (never saw that before), very clean pool and hot tub. Staff was very friendly and breakfast was excellent! Will definitely stay here again. Thank you for taking such good care of us.

Nothing.

Ideal place to stay after flying into Denver late afternoon. Easy to find, easy check in, hot water plentiful and the shower powerful, really comfortable bed and very clean throughout. Breakfast buffet ok, choice of cereal, fruit, yogurt, waffles, toast, omelette, fried potatoes and sausage patty, clean tables and chairs inside and out.

Nothing.

staff was very nice and helpful. our desk clerk arranged for us to have use of the hot tub at the holiday inn because the comfort inn hot tub was not working. she advised us on a great restaurant and smiled and made us feel welcome !!! breakfast was great with lots of choices! I also like the free newspaper offered!

no complaints

Breakfast was as good as restaurant in quality, service & quantity. This Comfort Inn was the nicest travel hotel I have stayed in in many years. It far exceded my expectations for cleanliness & an updated & spacious room. The tiny kitchenette was perfect! The staff was professional & considerate.

We only booked for one nite, so this may seem silly, but there were only 2 bath towels & an extra one would have been nice.

The cleanliness was great, the pool and hot tub was very nice and relaxing. It was a very nice stay.

The bed was very hard and the pillows were extremely small. The coffee options in the room could be a little better. The front desk person when we checked in could have put a smile on her face.