Homewood Suites by Hilton Boise

we loved our stay here. The suite we stayed in was very spacious and it was wonderful having a full size fridge, coffee maker, stove top, etc. The pool was older but nice and we enjoyed it. The first night the hot tub was lukewarm and we asked the front desk about it. They had it fixed by the next day! The staff was amazing. Breakfast had many good options with eggs, potatoes, breakfast burritos and much more. At one point another guest got sick in the lobby and the staff was so helpful and gracious with the family and helped them. Our suite came with complimentary drinks and snacks which was a great surprise! The billiard room was fun as well. This hotel is close to pretty much everything in Boise.

The only negative was that one elevator is out of service. We never had to wait long and it wasn’t that big of a deal.

Nice big rooms, good area to walk dogs, close to great shopping and entertainment. Loads of parking. Comfy beds and quiet.

We had a two bedroom suite and the thermostats in each room were crazy. You’d set it on 80 and it would blow cold air. No toaster. Full kitchen but no toaster! Crazy assortment of kitchen gadgets and beat-up pots, like something that fell out someone’s RV.

Pet Friendly clean and comfortable. Breakfast included. Thank you

We did have a clogged tub on arrival and found out while trying to shower. Two young men that was working when we checked in instantly came in and got it unclogged for us. They were friendly and nice and extremely fast and helpful. Thank you to those young men who save the day. I really didn’t want to have to pack up to trade rooms.

room was spacious. the lobby has a lodge like aesthetic. the breakfast was nice.

the pillows, the lack if communication about there not being any room service during our entire stay. the shower leaks all over the bathroom floor so you would have a flood not only in the main bathroom but also into the sink area. had to constantly ask for new towels and had to go and get them yourself.

I really liked having a separate bedroom for my family. The beds were incredibly comfortable. I loved that the windows can be left open but be secure. The pool facility was perfect. The pool shower had hot water, which is hard to find. We could shower at the pool and avoid having a towel avalanche in our room. When I needed to clean my room, housekeeping was able to loan me a vacuum, broom, and mop. (I have several service animals and 2 kids, so being able to do it myself without fear of escapee animals was helpful to me.) With COVID, housekeeping came by and made sure we had what we need. We could get anything from the front desk as well. The kitchen was well stocked with just what we needed to cook on a short stay. I was happy to be able to cook in the rooms as my kiddos have food allergies and eating out isn't always possible for them. The staff was incredibly helpful and took the initiative to ensure our stay was enjoyable. It was also easy to take my support animals for walks on the property. Plenty of grass and gravel.

I have to reach for this, but the hot tub was being repaired. So we needed to call the front desk so they could come turn on the jets from another room. They came quickly each time, so this wasn't terrible.

The room was very nice and family friendly. The price was reasonable.

Checked into the room with no Kleenex and toilet papers, took the staff a long time to bring some to the room. The floor of the pool looks dirty, so I didn’t get to use that.

The room was great. Loves the size and all it had to offer.

I specifically booked this hotel for the in door pool and hot tub. It was for a short getaway for my husband and I to celebrate his birthday. Unfortunately the hot tub was out of service and was very disappointing.

The room was large, beds were great, and location was great. The night staff person was so nice and kind, even though I bothered her like 3 times and 1 am. Free water was great.

I always wish breakfast was a little later. It is hard to get may family up for breakfast and be able to get ready to leave before check out.

David manning the front desk (and seemingly many other jobs) was beyond professional, courteous, and accommodating. The breakfast was not superior but decent. The facilities were outstanding.

Easy to find. The room was very clean and roomy. What a pleasant surprise from the other places we have stayed in the last six months. from the time we walked in the door, it was a pleasant experience. The staff was very nice and helpful.

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