Holiday Inn Indianapolis North-Carmel, an IHG Hotel

The hotel staff was friendly,and accommodating when we needed to change rooms after one nite. We had a great room on the highway side, but, all night was just noisy traffic like a window was open, so we asked for another room, and it was on the courtyard side and it was nice and quiet. The beds were a little hard and mine sagged on one side. But the rooms were very clean and nice.

The beds were a little hard for our taste. And like I said my bed sagged on one side. The breakfast was good, the coffee on the other hand, was a bit like mud, maybe because we got there towards the end. But we just went to Dunkin for coffee.

First time staying here - Front desk staff was really efficient, managed to check me in early, super polite and in 2 minutes, hey presto, I was in my room. Lobby area was nice, welcoming and looked comfy. You have to walk through a patio to get to the rooms and that patio area looks great to chill and hang out in the Spring/Summer. Room was comfy, though a tad dated, beds were soft, loved the height, pillows were luxurious, nice and wide, and there were options for firm and soft, which was great. Everything was clean and looked well put together, TV was okay, fridge worked and enough room for luggage/storage, etc. Bathroom was stocked with towels and liked the small Dove products. Breakfast was a bit cold, and I wouldn’t pay it for next time around.

Breakfast should have been included with the rooms, wasn’t worth paying for it as an extra.

The pool was heated to a nice warm temperature. The room was very clean. Hot shower and great water pressure. Crisp clean white sheets and soft new white comforter. Plenty of parking. The staff was awesome. Nice size room and nice new updated furniture. Plenty of towels and toiletries. Nice size little fridge and microwave. Large bathroom granite counter. I ordered from the restaurant and the food was great. It has a nice restaurant with a small bar. In an excellent and very safe area. I would definitely stay here again.

I would’ve liked somewhat of a complimentary breakfast even if it was small. I would’ve preferred a small coffee pot instead of the kurig in the room.

The room was quite nice and clean. I liked the location of the hotel and it suited our needs.

I was not thrilled with the hotels stance of cleaning the room every 5 days due to the co-vid threat. I had chosen the hotel because of location as well because I was working and needed to be close to my home due to our flooring being replaced so I wanted to have room service available if I was tired and couldn't go out but that was not provided due to COVID-19. The television channels were very limited without a guide too.

Breakfast was good, room was clean and comfortable. Location was great. The courtyard seemed like a nice gathering place.

Parking areas need to be lit better. Main parking in front was always full so had to utilize the side lots, if getting in after dark those lots were dark. Used the workout facility, had to go through the pool area. It was very humid.

The hotel location was discrete and hidden away so we did not feel like we were staying in a big city. It felt safe. The food from the hotel restaurant was amazing. Very clean.

Being on the first floor, we could hear a lot of commotion out in the hallways and in the next room so it was not very sound insulated. We turned the heater on as soon as we arrived and while you could feel heat coming out, the room barely raised in temperature the whole time we were there. It went from 65 to 67 by the time we left.

The staff was extremely helpful and friendly. The breakfast attendant was very attentive and so nice! The breakfast was perfect, they had something each of my family members enjoyed. Our room and other areas of the hotel were very well maintained and, most importantly, clean.

We could hear the people in the next room very well and they were at a regular volume. It didn't bother us but it was odd how well we could hear them.

I stayed at this property for a month and spent almost 2700 dollars…I asked for a discount several times and was denied…the property was great but I could of got free breakfast or something and didn’t…I understand people need to make money but I was homeless at the time and needed a place to stay and the hotel was great but some kind of accommodating would of been nice…

close to our end location. I appreciated the sound machine. it was needed. the server at breakfast was great fun to talk to and made me feel pampered. with simple things like refilling coffee.

we had a room right at Highway level. it was loud until traffic died down.

The staff was very friendly and helpful. The room was very clean and spacious.

The only downside was the location my room faced the highway and the thick curtains didn't close. I could hear highway noise all night. And the lights from the road shone in my room.