TownePlace Suites by Marriott New Orleans Harvey/West Bank

We needed a suite instead of two separate rooms for the 4 of us, my self & husband, my elderly father and my sister. There was a good variety of breakfast choices, and Charlotte made sure we were satisfied each morning. Room 414 was very large (lots of closet and drawer space) and comfortable. Amenities in the kitchen were unexpected (dishes, silverware and even a dishwasher) and kitchen towels too. The room was very quiet, not a lot of street noise, which we enjoyed.

The first room we were assigned to, 225, the air conditioner was not working in one of the bedrooms, the televisions were not able to connect to the cable stations and the dining room table was very weak and wobbly. My father (89) was staying with us and has to constantly lean on things to get around, that table was definitely a safety issue for us. We contacted the front desk and was assigned room 414 instead. The kitchen table was not as weak, but we think it is just a poor design for furniture that gets used a lot. We also thought the bath tub should have slip resistant inserts, but we just put a towel down on the tub floor to help us not slip.

Not much variety and the time of availability should be longer. When on vacation I don't want to HAVE to get up early to eat breakfast. We chose to go to Shoney's. However, the coffee at the hotel was excellent.

See the previous comment.

Close to downtown N. O. Spacious room Kitchenette was handy Manager went out of his way to correct a problem with the booking

Electrical outlet by vanity was not working Breakfast was skimpy, no hot stuff(blamed it on Covid)

The room itself was amazing. Very clean, spacious, quiet and comfortable.

The commode got clogged up, and there wasn't anyway for the front desk to unclog it. I had to go buy a plunger to get it unclogged.

The staff was amazing, checking in was so easy. Staff also saw the roaches and was able to call maintenance, which said the weather was bringing them inside. The bed was comfortable and the room was spacious and nicely designed.

Roaches was in the elevator and hallway... we were able to pick up breakfast from the cute breakfast room the 1st day but the second and thrid day it was sitting on a table in the lobby muffins was melted and orange, apple and milk were hot sitting in a container with melted ice water.

Good breakfast, good location and great staff! If I go back for work I will stay here again.

They have tiny flatscreen tv’s. I had to sit close! lol

the convenience of a lot of regular shopping stores

the hotels hallway kinda had a musty odor and furniture kinda wore out broken down

The room was very comfortable!

I didn’t care for the lack of breakfast…I thought it would have been more!

I liked the fact that it had a full size refrigerator and stove and also the location was awesome!

The pool was not inside and open but I do understand

The staff was delightfully courteous and helpful. The rooms were clean and well maintained.

There was nothing I didn’t like about the property.