Portland Sheraton at Sable Oaks

Room, fitness center and walking around the property. Swimming pool was busy with lots of children so we didn’t get the chance to enjoy it while we were there.

I felt like I was caught in the middle of the doubling booking issue. I had to follow up between Sable Oaks staff and Booking.com every day because both weren’t communicating to each other. It took me 5 days to finally resolve my issue and get my refund back.

The hotel was clean, professional, f ull service hotel. The room was modern, clean and comfortable with a big TV that was comfortable to watch in bed. Bathroom was updated with a walkin shower, with nice rain shower head. Location was perfect for our family function and restaurants and shopping, but in a quiet setting.

The per night cost was more than we typically like to pay, but we were only there for 3 nights so decided to splurge. Saturday night there was a wedding so we had to park around back of the hotel and walk a bit to find a hotel entrance.

The food in the restaurant was delicious and the staff were great!

The carpet was stained and the bathroom was not as clean as it should have been upon our arrival. The staff offered to send house keeping to clean it immediately once We alerted them

The staff was welcoming, personable and friendly in both the restaurant and the hotel itself. Overall the room was clean, the bed was super comfy, and the tv had Netflix! The pool and gym are also nice.

There was hair stuck to the ceiling of our bathroom, which was noticed while taking a shower. The shower wand was also broken. You can tell some of the parts of the hotel are old but has since been renovated to it’s best ability.

Privacy of hotel grounds. The rooms were comfortable size, beds were firm soft. Enough pillows. Large flat screen TV that allows to stream, awesome feature. Bathroom is smaller but with large glass walk in shower and large fluffy white towels. Loved the first floor lobby, the attractive restraunt and bar area, and your warm stand alone fireplace feature. All staff attentive and accommodating. Thanks for adding to our great visit to Portland Maine.

Contemporary, stylish, clean. We loved the grounds, we loved the fact that the hotel is set back in a wooded area but close to all amenities. The pool is protected under cover, the pool water was surprisingly warm when we visited in May. Absolutely loved their restraunt, comfortable and stylish dining. Wait staff attentive. I see this hotel used by business travel, but is perfect for tourist visitors. We traveled from FL, our first time in the beautiful town of Portland Maine. If opportunity presents itself again to visit to your COOL city, we will be your company again.

The beds were so comfortable. I was having surgery the next day and didn't think I'd sleep. Best sleep!

I did not personally experience however saw guests in the dining room wait a long time for food that- never came for the 2 adults, they waited over an hour! The manager was not seen talking to them after they had been told they would. I was glad the child's food came on time.

Very clean, nice room

Price is too high. Need to put a corner step in the shower so women can shave their legs while they shower. The little corner bar was a good attempt but didn’t work. Also should include free breakfast.

Room was very clean...manager was exceptionally pleasant. They made an exception for us because we paid cash vs credit.

We asked how to get to our room and the gentleman behind the counter told us he couldn't tell us that information. It was as easy as telling us. Take the elevator behind you tinthe 5th floor....but he didn't.

I thought the beds and showers were nice. The staff were quite friendly. It was a nice place to have training. I did not get a chance to use the other facilities.

The hours for the restaurant were confusing. I wasn't sure when I cutoff get breakfast, and it was not open at lunch, which was disappointing.

I thought the room was exceptionally comfortable and attractive. The mattress, pillows, and sheets were great, and I loved all the textures and different grey hues of the walls. the wood painting on the wall was relaxing. and the bathroom was well appointed.

placement of toilet paper holder made it tricky to access, requiring a twist