Extended Stay America Suites - Syracuse - Dewitt

Coffee at breakfast was decent. Room was clean and comfortable. Had everything I needed, especially a comfortable chair to sit in.

Very limited offerings at breakfast. Basically just coffee and instant oatmeal by the time the early birds went through the line. I did not like having to ask for every little thing to get the kitchen usable, tho I can understand the "why" behind it.

Left too early for breakfast

One of your guests had two large pit bull dogs. Big PROBLEM !!! Around 9 PM on June 4, 2022, my wife and I unfortunately meet the dogs and their owner at the end of the second floor hallway near our Room 216. The dogs were barking and growling viciously and the owner had all he could do to control them from breaking troward us. We got into our room as fast as possible. I considered calling 911 over the incident. Your motel must have great liability insurance!!!

Very friendly and courteous staff to welcome and assist me. I felt confident the room and hotel were very clean and well-maintained. Quiet location and very comfortable room for a short or long stay. I really felt like my room was clean and that this staff took sanitation and guest comfort very seriously. Nice there are laundry facilities on site. Great, basic room set-up with two office chairs at table/desk.

Apparently it's not a non-smoking hotel and a nearby guest must've been smoking which seeped into hall and my room. I depended on local family for transportation; car is a necessity - there are no restaurants or stores to safely walk to nearby. An outlet near bed or on nightstand would've been nice.

I have stayed here many times in my travels to New York over several years. I have always been pleased with the cleanliness of the room and the competitive rates. I will be staying here again in the future.

Nothing. However you need to check the sinks in every room to make sure they fully drain. I do hate when the sink fills up while your using it.

very clean every time I’ve stayed and good prices even for last minute

I don’t recall about last stays but this one we got a coffee pot but they didn’t provide coffee? had to bring my own?

loved location, staff were incredible cannot express highly enough how helpful and kind they are. honestly the best staff I have ever experience

nothing

close to airport

bed said king very small

Didn't appreciate the site booking a smoking room but the Alisia at the front desk was able to accommodate me with a non smoking room. I appreciate her and her professionalism. Thank you Alisia

The room was great the young lady who checked me in was awesome

Breakfast ran out before appointed time

great customer service

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