Homewood Suites By Hilton Charlotte Uptown First Ward0

What a great place to stay!!! This place was my home base for my stay in Charlotte and I don't think I've ever stayed in a better room. I'm going to start with the negatives, they were VERY few but they need to be stated. Negative: Location. Now this hotel is extremely walkable, just don't walk literally one block in the wrong direction (like I did). The blue line trolley system is only two blocks from the hotel, just watch yourself in those two blocks.....HOLY HELL! The whole of Charlotte seems to have a bit of a homeless problem (like most big cities do) but there was an aggression that was almost physical. This is in no way the hotel's fault, just something to think about. Negative: Security. With this place being in the aforementioned neighborhood I can understand why they'd have a security guard in the lobby. What I couldn't really figure out was what that security guard actually did. I watched him play on his phone while homeless people walked in and out, while people were fighting in the hallway, but the one place I DID see him active was at breakfast each day. He was literally the first person to eat each day. Having worked in hospitality, it's usually a bit taboo to eat with the guests, but it's definitely a bit much to eat BEFORE the guests do. Negative: Check in scam??? So I'm a Hilton Honors member, I didn't go through them this time because I found a much better deal on booking and didn't want the absolute headache of calling Hilton and asking them to price match. They front desk man who checked me in took it upon himself to enroll me in Hilton Honors (without my permission) and frakked up my existing account, so I had to call Hilton anyways *le sigh* Alright, that's all the negatives. Let's move on to the reason to stay. Positive: Location. Yeah, yeah I know what I said earlier but if you make a right instead of a left, it's a completely different world.

See above!

Stayed there for the Hot Chocolate race. It was literally a 2 minute walk to the start line in 1st Ward Park!! Great location and hotel if you ever come down for that race and it starts in First Ward Park. May I also suggest if you're coming from out of town to choose to dine at Optimus Hall. It's about a 1 mile away. Charlotte is a great place!

I didn't like that you had to pay for valet when the parking garage is about 100 feet away. The rules of the neighborhood parking garage is ridiculous. Yes, it's cheaper to valet but please read the fine print of the parking garages. $35 a day ends at 4am and it will charge you another $35 after that.

Gorgeous view! We were on the 13th floor and the city lights were stunning from our room! Pretty in the daylight as well. Best hotel breakfast ever!! The breakfast room was beautiful as well, you didn’t feel like you were eating breakfast in a hotel. It was all windows and so beautiful. Loved our room. Very clean, newly updated. Secure, need your room key to use the elevator. Secure valet parking, gated with a code, we paid $45 for this, but the lot next door was $35 and wide open to the public. We drove a Q7 on our way from Buffalo to Orlando so it was packed full. Peace of mind knowing it was parked in a secure place. Location was excellent lots of great restaurants around. The restaurant in the hotel was great as well. We enjoyed a couple of drinks and some appetizers. Highly recommend!

It wasn’t easy to find the front door. This could’ve been made clear on the website or better signage would have been nice..

Homewood Suites EXCEEDED our expectations!! On a scale of 1 to 10....I'd give this place a TWENTY!! LOLLLL MY DAUGHTER AND I LOVED EVERYTHING ABOUT THIS PLACE!! Seeing our names on the TV screen when we walked in was so coooolll!! The staff were AMAZING!! The valet service was great!! Our rooms were AWESOME!! We both loved the kitchenette. There was a mix up with the price we were quoted from Booking.com and what I actually paid but Homewood Suites refunded my overpayment in no time at all. I will definitely book this place again!!

I didn't really care much for the parking. Having to pay to park when the parking garage was right next door was a bit of a let down. For the price of the rooms, the parking should be included with the cost of the your stay.

The breakfast was most Excellent so many choices and the staff was very kind. I have to say the breakfast was my favorite part of the hotel. I do also love the fact that we can come back and bring our fur baby. They even had treats at the front desk. The hotel was very clean you would never know they allowed animals. We went to the Hornets game and we were able to walk the couple of blocks to get there and that was very convenient.

Just a couple of things. In our room the dead bolt did not work, the light in the corner didn't work, and the phone didn't work so i had to use my cell phone to call front desk. Also it would be nice for them to deliver the extra washcloth & towels and not have to go to the front desk to pick them up. The only other thing would be to lower the daily cost of the valet parking.

The hotel, in general, I loved my room. The wait staff was funny and fabulous, very down to earth. They had some very cool motion sensored lighting in the rooms, too. I like the ambiance of the room. The food at the bar was great, and the breakfast on the 2nd floor was very good, no complaints, except for turkey sausage (ughhhh) lol.

I didn't like that they didn't take cash at the bar. The drinks are club prices, but hey, you are staying uptown. I also didn't like that the cleaning ppl kept knocking on my door after they had already been informed I had a late check out.

Very easy to check in, ALL of the employees were helpful and always professional. When we got to the room, I received a text message asking if we were pleased with our room or if we needed anything. I was able to request additional pillows and blankets and they were knocking at the door within minutes. The breakfast area was lovely and we really liked you had to use your room key to get to your room floor using the elevator. Overall this hotel is a great stay and would recommend!

Had one small issue with valet parking, but was easily resolved.

The hotel looks new and has good ambiance. The breakfast is great and it includes assorted foods and drinks. The bedrooms are spacious and well equipped.

The parking and valet are extremely expensive. The contiguous parking belongs to an apartment building, and they charge $35/day, meaning if you park yourself at 10pm and leave next day by 10am, you'll pay $70 for 12 hours parking... Doesn’t make sense when public parking is available nearby and much cheaper. However, be careful where you leave the car at the street parking. The rooms could have a bed table watch/alarm.

The staff were extremely friendly and the rooms were very clean! We didn’t try the breakfast but I heard wonderful things.

My one and only complaint about the property is the AC unit in the room. There was no way to keep the fan constantly running throughout the night. Once it hit its temperature, it would shut off… and for people who need that white noise to sleep, it wasn’t enjoyable. My boyfriend and I also woke up several times throughout the night sweating, even with the room set at 64 (and we’re not usually hot sleepers).

The property was good right in the uptown area. Loved the room. The kitchen was super nice and they provided amenities for you. The bad was beautiful and super clean

What I didn’t like was that my curtains would not close, the bright sign of the hotel was beaming in the window of my room. I was also woken up every morning by construction workers which was kind of annoying