Fairfield Inn & Suites By Marriott Somerset

. The staff were extremely courteous, friendly, and professional. The place is new so it was perfect. The staff also let me know where to go eat dinner and hangout. Parking and the outdoor area were also excellent. My second complaint is having a certain number of characters required to submit this survey. If I only have a few words to describe my stay that should be sufficient. Why must I go on and on until you are satisfied? The minimum requirement for your survey needs to be reduced immediately for the customer's sake.

The breakfast was subpar. Breakfast from plastic bags in a hotel like this isn't acceptable. I regretted not going to Starbucks instead. This is my only complaint. My second complaint is having a certain number of characters required to submit this survey. If I only have a few words to describe my stay that should be sufficient. Why must I go on and on until you are satisfied? The minimum requirement for your survey needs to be reduced immediately for the customer's sake. I'm curious now how long I have to pontificate until I am able to finish this survey. You have changed a great review into a bad one.

We stayed here so we could visit the Flight 93 Memorial. The memorial is about a 20 minute drive from the hotel. The staff was pleasant and helpful. They recommended a local restaurant and we were not disappointed. The room was clean.

I won't say I didn't like the breakfast. It was average and about the same as most other free breakfasts. Our room wasn't ready when we arrived at 2:45pm. Granted, check in time is 3:00. We had to wait about 15 for our room.

Everything about this property was hands down what I expected out of the Marriott/Bonvoy brand. Even the front desk staff was helpful and exceptionally gracious. But to pay upwards of close to $500 for 2 nights, is just outrageous and left an aftertaste, I’m still trying to come to terms with leas than a week later. We were moved to travel 6 hours to see the flight 93 memorial and this location was convenient but certainly NOT worth the money paid.

Price and breakfast staff (rude and just unhappy) I even caught one of them rolling their eyes at a young patron that was trying to make up her mind on what to ask for.

This was probably one of the nicest hotels I have stayed in. The facilities where modern and well maintained. The staff very friendly. And breakfast was great. Not just a box of cold cereal and a store bought muffin. The room was very comfortable. My elderly mom was cold and they gave me a quilt and other blankets for her with out hesitation or charging me extra which I appreciated greatly. Thank you for a wonderful stay.

Can't think of a thing

convenience, quiet (not close to the Turnpike)

check in was difficult. reservations were made far in advance but the clerk could not find them. we were asked to step out of line and wait for everyone else to be registered. On the second day (of a three day stay) neither of our room keys worked.

Everything! Staff was very friendly and helpful, room was very clean, and bigger than most hotel rooms. They also have a salt water pool, size between a hot tub and a regular pool, very relaxing. Breakfast was also amazing, and as long as there were customers there, they didn't shut it down.

There wasn't anything I didn't like!

This was our second stay at this hotel and the staff continues to be so friendly and courteous. The free breakfast buffet is outstanding with a number of different selections to choose from. The room was again prepared and ready even though we arrived two hours early before check-in. We are already planning on staying there again when we go to visit family next month in that area

N/A

Ease of making reservation.

Staff could be more discreet when card was declined. Was embarrassed because there were many people around Would like to be able to pay later, but one. If check in can be online, would like a pay option, as well.

We were on a bike trip along the Allegheny Rail Trail and picked this hotel because we wanted a national reputation. It was a few miles from the bike trail, but the cleanliness and accommodations made up for that.

Breakfast was sub-par. They are still working under some covid restrictions, trying to limit the amount of guest interactions, so I understand it's a limited menu. But when you open back up, please add in some better options, more fresh foods. The packaged muffin was labeled "natural and artificial ingredients" and it definitely lived up to it!

We were very disappointed in the breakfast. My husband has a heart condition and there was absolutely nothing he could eat. Everything was high sodium. Ironically most of the people eating this morning were elderly and I’m sure some had the same dietary restrictions. We paid for breakfast elsewhere.

The food selection