Holiday Inn Express and Suites Pittsburgh West Mifflin, an IHG Hotel

Nice and clean establishment and awesome front of the house staff ....but I also wanna say that the house cleaning staff on my visit was also very welcoming and eager to help us with anything we needed I even joked with the young lady ..I didn't catch her name .. but I told her I cleaned the whole room for her ...and we laugh 😃 we had an awesome stay .and will see you all next year... Go steelers!!!! The mccalls

Our room was amazing my husband is an Ada and needs special showers as he can not lift his leg to get in tubs and they had walk in showers for Ada (Handicap) visitors.

Corey (night shift desk) and Anita (breakfast hostess) were both very personable and interacted with guests very pleasantly. The gentleman mopping the floors assisted my 84yo mother across the freshly mopped floor, and later made sure we did not need anything as we were checking out.

No discounts unless you are a member of booking.com, and still the offered rates weren't much lower. We do not stay in hotels often unless a group trip, and this particular trip was a funeral. My father was also military, we have AAA, and my mother is a senior citizen. Booking.com offered NO discounts for any of these. Next time we will contact the hotel directly.

My best friend and I stayed here while in town to see Taylor Swift. We called on the way up (3.5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there. The hotel was all decked out in Taylor Swift decorations to welcome everyone staying there for the show. The front desk staff was so nice and accommodating. Our room was clean and much larger than expected. 10/10 experience!

It was clean!!!!!!!! The bed was so comfy and so were the pillows. The floors hallways everything was clean. Breakfast was really good too lots of options and well stocked

The staff could have been friendlier. Also I did not like the construction of our room. You had to get a running start to smash through the door becuase it stuck and wouldn’t open. The tv is nothing in front on the bed it’s to the side which made it hard to watch a movie. The cabinets were not put together very well and would not open or stay shut properly.

Well maintained lobby and outside area.

Although the facility is listed as “non-smoking,” the lower floor, stairwell, and elevator smelled heavily of cigarettes. Neighbors were also quite noisy during the late night/early morning hours.

The staff that we dealt with were phenomenal!! Jelly and Royal are awesome! They made our stay great! Beds were comfortable and the hotel was very clean. Would definitely stay again.

When we ran the microwave, the TV went off. That was kind of odd.

Room was clean, and beds were comfortable. All day coffee was good. The Staff was very helpful when needed

We weren't informed that room cleaning is every 5 days (if you are there that long). And they didn't mention that you could fill out a slip for the next day for them to clean. We found this out on the next day when we got back Because of the (so-called) pandemic, breakfast was very chintzy. But that is understandable

Our original hotel cancelled our reservation 30 minutes before arrival. We rebooked at this location and the staff did everything possible to make our stay in Pittsburgh the best it could be. Breakfasts were the best! Great job team!

great on time and very tasty. The variety of food was good. The coffee and other drinks were very good.

a swimming pool would have been nice. The handicap accessibility could have been better.

Hotel was clean. Staff was friendly. Very nice breakfast buffet.

I can't think of any problems. It was a very nice stay. We will stay there again the next trip to Pittsburgh.