Crowne Plaza Hotel and Suites Pittsburgh South, an IHG Hotel

Clean and well kept. Large parking lot adjacent to hotel. Comfortable roomy king suite. Included breakfast was much nicer than what we were used to. Nice workout room. Spacious lobby with strong Wi-Fi signal was a great place to read, meet, or catch up on emails. Hotel staff were all friendly and provided prompt and friendly service. Mall with several nice stores and restaurants right across street.

Cold air from the outside blew from nonfunctioning fireplace directly onto the opened sofa bed.

Breakfast was Ok.. Eggs were very dry & tasteless. Not really work 18.50 a person ..Fresh Fruit was best part of breakfast. Could have more yogurt choices & better bread choices ..Should have almond & skim milk available..

Would be nice to be able to have housekeeping more than on Tuesdays & Thursdays. No mouthwash available on the “Forgot it list.”

The staff was incredibly accommodating and friendly. They made us feel welcome as we traveled in for the Taylor swift concert. The Taylor cut out, water and drinks was a very nice touch. The staff was also very helpful with instructions for the metro (they even had info printed out at the front desk). I can’t stress enough how great the staff was despite probably being very busy with clients.

The staff at the front desk were amazing! I especially loved the fact that they gave me the 9th floor, private elevator, convenient parking in the back near the elevator, I could view my car from my hotel room right outside of the window to start it electronically, the mall was conveniently across the street and SUPER EASY access to practically EVERYTHING we wanted or needed to be near.....I WILL BE RETURNING, as long as I can receive the same room/floor, it was DEFINITELY a "home-away-from-home" and me and my husband were extremely comfortable. I made sure to take care of the room and leave it clean for housekeeping to have an easy job to do once we left. I will also be recommending this hotel to all my friends and family. Thank you for everything...........it was amazing for my first trip to Pittsburgh and left an awesome memory for my husband as he's a die-hard steelers fan, (first trip also) and the stay was over the top. Thank You sooooo much! (I would love to upload the video of the room I stayed in, if there was a way, I would do it because me talking about the convenience and feel of the room does not do it justice until you see the video I took of the entire room. It was like staying in a one-bedroom apartment.

The location was perfect for the attractions we were planning to visit. Plus, an extra treat was the mall was across the street. The free breakfast had a wide selection and hot foods: eggs, meats, oatmeal and waffles.

There was not anything to dislike about this hotel.

It was comfortable and cozy.

Breakfast was tasteless. The cleanliness of the room was poor. My friend had to get something that fell underneath the couch and noticed that under the couch looked like it hasn’t been cleaned in months.

All of the staff went above and beyond to assist us in any way The cleaning staff were excellent My husband left one of his shirts in the closet I called and they are mailing it to us Excellent place to stay The staff also gave us a lot of ideas for restaurants If you go to strip district Stop on Rolland’s best lobster roll I ever had

I was really disappointed that the bar and restaurant were closed those 2 things made me book my room there. I didn’t see when I was booking the room that they were closed

The front desk staff was better than any hotel I have ever visited. Nico was so helpful and so was everyone else. They even gave my son crayons and stickers and were so nice to him. I would stay here again simply bc of the front desk staff. :)

I didn't realize the maid wouldn't be cleaning our room when we were there for 2 days. We had a lot of trash and needed new towels. We didn't have any Toilet paper, either, when we arrived into the room. The fireplace didn't work. Room 201.

The staff was amazing. I was able to check in via the app and request later check out. When we arrived, they greeted us. When we entered our room it was clean, unstained, and smelled nice. We received a text message from the front desk, asking if we needed anything. Upon returning from our outings, they greeted us. Before checking out, they asked if we needed anything. Awesome customer service. Perfect distance from Steelers stadium and they provide a shuttle.

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There were multiple events taking place during our stay which made parking a hassle. Also traffic in and out of the hotel was a bit hectic for my taste. Also they had food trucks and a ton of people attending what looked loke a camp revival meeting. peop[le were actually picnicking around the grounds, it was like a carnival. Not what I expect while staying at a hotel. Also there was a problem with my room key it stopped working twice. There was also a puddle of foul smelling liquide on an elevator, we reported it to the desk, maybe animal urine.