Motel 6-El Paso, TX - Southeast

Well not saying this is the best hotel I have ever stayed at, location not the greatest either, but I will say the staff is very helpful and they made my stay better in any way they could, they will try the best they can tolerate attend your needs. Andrew was extremely helpful and if you have any problems he is your guy, so with that I say the staff is what makes this hotel decent for the price.

A dog barking in my next room over, the third floor rooms not so great, also loud noises above me like furniture getting thrown,but again talk to the staff if you have those issues and they will fix it

Rest well comfort place i like and lower price for people with no have to much money for travel its this option i like and save money here's thanks motel 6 for that and no charge for pets its a great thing for all people travel with pets i have my 2 Pyrenees and his happiness in yours places in every estate's i travel my pets sayings thanks for your hospitality and for me same thanks ok

Front desk staff gave us exceptional customer service. Kaela is such a great example of what the term 'customer service' is supposed to be like. She made our day a little brighter!! You have a great employee!!

Noise from other customers running upstairs until after 2 a.m.

We had no breakfast, location was good! Swimming pool was small but the kids really enjoyed it and it was clean.

Noise the first night we were there, but the other 2 nights were good. Had trouble with the desk clerk canceling my reservation then booking.com sent whole amount to pay for my 2 rooms and front desk clerk could not separate it so I had to pay for the second room again. Had trouble getting my money back.

price & location

Hot water was limited was getting cold once it warm up. Coffee was always running out in the morning. Also my room 120 had a facet leak in the tub & shower, there was a leak from the under the restroom sink,the towels rack was broken and the toilet paper holder was broken. I had to keep rekeying my card everyday,which was annoying.

Beds

Nothing everything was perfect.

Lovely people! Front desk is awesome! GM was very helpful and polite! The place have so much potential! Amazing stay!

The Rooms!

Compare to the other motel 6s.. This one was the cleanest and more secure but like all of them, the front desk never are helpful. I didnt have no complaints about anything JUST! that not all the rooms have microwave & fridge:

Not all the rooms have microwave & fridge, EVEN though it says they do while you book your stays.

It was a lot better than our previous stay a few months ago. They really cleaned the place up

Again just noise from others until wee hours of the morning

We appreciated that they were able to get a room ready in such a short notice for me and my daughter, so we could get ready to bury my sister at 3pm on Nov. 23, 2021. It was a very hard time for us. I appreciate them.

Nothing so far our stay was fine, maybe put a refrigerator in the room we stayed in.