Homewood Suites by Hilton Houston-Westchase

This always greeted me as I came in it was very nice and clean

Upon check out I was going to the lobby to get the trolley and housekeeping lady went into my room and took things that did not belong to her when she see me coming to the room she immediately turned around to take some of the things that she had taken out of my room back I confronted her told the front desk and I told him I would like something to be done about that need to have more communication with housekeeping that's how a lot of Travelers belongings getting lost it's because housekeeping is taking it without them knowing I was very uncomfortable after that

I LOVE Dalila Abouchedid. She is the BEST hostess ever! She made our stay remarkable. Her personality. She is so happy and that makes all the difference. She makes our experience EXTRAORDINARY! OMG the breakfast was AMAZING! It was different than the other times we stayed. We loved the options of waffles, sausage, links, scrambled eggs. It was all so good! We especially loved the new gentleman that was preparing the breakfast. I heard he was a chef from another place. KEEP HIM!!!! Keep the options coming. We are coming back each month and we truly look forward to the Breakfast!

Breakfast was excellent! They have buffet set up by 7am, biscuits and gravy, bacon, sausage, eggs, waffles, hash browns, muffins, cereals and fresh fruits. Coffee is available all day, but they also have milk and orange juice/apple juice for breakfast. Two separate bedrooms with sofa bed in the living room accommodates everyone, a full kitchen and full-size refrigerator was really nice for late night snacks. Proximity to shopping and restaurants is a plus too.

Parking can be a little tight when hotel is full but it's manageable.

Excelent Location within the area

The last 2 days there were a very poor breakfast, and the manager argued that the problem was a missing person and broken equipment in the "kitchen" so we had to go somewhere else to have it. The rude manager not even express an apologies for the situation, as we were responsible for it. I think it is better not offer breakfast at all and express it on arrival, so you know exactly what to expect.

Delila (I believe it was or something close) at the front desk was wonderful! She checked for me to see if they had a room available for early check-in and at first there were none but she checked again and one had just come available so she got us in. Upon checkout, I realized I'd left my phone in the room and again Delila assisted me in retrieving it.

This place was the best hotel I've been so far. Super spacius just like a little apartment. The King Bed was very comfortable. Kitchen had everything you need like pots, pans, napkins, utensils and even dish Soap. There were also two TVs, one in the living room and one in the bedroom. Two closets and a big light room for your make up session. Breakfast was delicious and pre pandemic. Also, first hotel that has decent shampoo, I actually wanted to take those home, and I did 😁

0 cons

I loved the whole experience. The night front desk clerk A.J was amazing. She made our check-in so smooth. Dahlila is always a pleasure to talk to and she takes very good care of us. The breakfast as amazing and we loved the comfort of the beds.

Nothing! We loved everything!

Everything was lovely beside breakfast..

Breakfast need more variety like turkey sausage, egg whites, wheat toast, grits, cereal. I don't eat pork. But l thank GOD you do serve breakfast..

Breakfast is excellent but monotonous. The location is great....

Cost consideration for already checked in guest for stay extension is poor

The room size was great. It had a kitchenette and fridge so I didn't have to leave my room once I got settled in. More than enough room to work and spread out. Breakfast was not offered due to Covid-19. Check in and check out was seamless. Staff as exceptionally friendly and understanding.

There were used q-tips in the night stand. I'm sure it just got overlooked but everything else in the room was spotless and had been reset. Small dining area was missing a trash bag but I had a plastic bag so it wasn't an issue for me at all.